Hotel berhampiran HomeGoods, Las Vegas

No kettle or coffee machine at room. If you need hot water, need to to Starbucks or cafe to buy or ask for it freely if you are lucky. Very troubling. Need to call house keeping for Room clean up , staff may not automatically clean up your room if you not call them.

Awesome pool amenities, great location, hotel is showing signs of ageing but clean regardless. Happy with our stay.

My stay at NY, NY was great. The ease of checking in was great using the kiosk because lines were long and we had a long flight. Though our room was down the hall, and around the corner and down the hall and around the corner, it was worth the walk. The only thing was we did not have a microwave or a frig which I believe is because we booked through a 3rd party (not sure). I have stayed at other MGM resorts and never had this but it was okay because we were never in the room due to the convention. The only 2 complaints that I have one which is a minor one is the service we received at the Starbucks near the concierge desk/main lobby was not the best. They forgot my lemon loaf and was confused about it when I asked for it (she was concerned about the points we were using and never took our name). However, the one near the Swatch store was much better, less crowded and more friendlier. Secondly, the feeling I received from one of your guests members at the concierge's desk. I was standing in line waiting to ask a question about airport transportation, and the clerk made eye contact with me and then proceeded to look down at his computer. This went on a few more times. A caucasian couple come up behind me, we spoke and stood patiently waiting our turn and the clerk never addresses us. His colleague walked over to get something from the printer and glanced at him. When he finished, I was motioned to come up to the desk, and immediately the other caucasian clerk called the couple up to the desk. I was a little offended but I simply whispered a prayer that God would soften his heart. Now back to a more positive note....We also ate at Tom's Watch Bar, service was great, food was delicious and the vibes were good. For the little ones and the little ones at heart, visit the Hello Kitty Truck located outside between NY, NY and The Park MGM. I would definitely recommend staying here if you can't get into the MGM or Signature.

Was travelling as a group of 5 Adults and 1 infant. Had a pleasant surprise when we were upgraded to a 2-Bedroom Suite for free that comes with free parking. The view was terrific and stay was comfortable, right at the heart of the *****. Only qualms were some light were not working and there was no kettle. But it was perfect otherwise.

I visit Las Vegas a lot, but never alone. This is my first solo trip and my first stay in Horseshoe/Bally's. I would say this would have to be one of my best trips. Staying in Horseshoe made it even better. When I arrived at the registration desk there were only 1 employee helping customers with the check-ins. There were a bunch of self check-in kiosks, which I don't mind. The kiosk was straight forward and took me about 5 minutes to check myself in. When I got to my room, I liked what I saw. You get a lot of space and floor to ceiling windows. Make sure to bring your own soap for the foam bath because they don't supply it. If you're into ******** the ****** is a nice size. Very little options for restaurants and bars in the hotel, but no worries. The Horseshoe is conveniently located to all of the hot spots. Once you exit the hotel you're minutes away from all of the great food and some terrible ones😅. I will definitely stay here again just for the location and of course the cost. I had a great deal because my trip was on the weekdays.

I really enjoy the live Keno there and the fact that it's one of or possibly the only places in Vegas that runs Keno 24/7. The ***** are hit or miss. I seem to win a bit more than I lose. The rooms are really nice. I always get a room w a king size bed and a view of the *****. The room has a nice little side area w small couch a nice comfy chair.lose

This is one of the most confusing, poorly signed hotels I've ever been to. Vegas is a busy place and there's so much confusion as to where to go, which section your room is in, and how to get to the parking. The parking is like a maze of poorly signed confusion. The staff are also overwhelmed and don't always have time to help you properly. No room cleaning unless you specifically request it. The one good thing is its location North ***** opposite Ceasers Palace which has better signage and isn't as confusing.

At first, the hotel gives off an older vibe, especially with the outdated ******. However, the rooms are completely renovated, with modern decor and a tasteful design, making them very beautiful and comfortable. One great feature is the security—you have to present a room key to access the floors with guest rooms, which adds an extra layer of safety. Overall, it was a good experience, especially considering the price.

Excellent location! Chose this hotel as it was one of the dropoff location for airport shuttles and Grand Canyon tour 👍 Beside Mirage and opp Venetian. So convenient! Paid extra for a room with ***** view. Checked in and realised the view was blocked by the advertisement banner (refer pic 2) even though the checkin staff told us our room had a fantastic view. 😓 Was quite upset and husband suggested changing room. So i called reception and they told us to head down for a room change. Showed them the blocked view (refer pic 1) and they changed the room immediately 👏 Room was clean with dated furnishings. Bathroom slippers not provided so pls bring your own.

The room is clean and nice, perfect place to stay and relax. Great job.