Rue du Maupas 20, Lausanne, Canton of Vaud, 1004, SwitzerlandLihat Butiran Hotel
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Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.3/5
Sangat Baik
44 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.5
Kemudahan4.2
Perkhidmatan4.2
Kebersihan4.4
Tapis mengikut:
Atur mengikut:
Semua ulasan(44)
Ulasan positif(42)
Ulasan dengan gambar/video(10)
Penginapan yang hebat!(14)
Lokasi yang baik(14)
Bilik yang hebat(9)
Tuan rumah yang peramah(9)
Bersih dan kemas(8)
Lokasi yang sesuai(6)
Ulasan kurang baik(2)
Minkyu
Bilik Double
Menginap pada Sep 2024
Pasangan
1 ulasan
4.2/5
Sangat Baik
Disiarkan pada 24 Sep 2024
Located in a convenient transportation place from Lausanne Garre Station, it was so good to travel to Montreux and Vevey, and all the hotel staff had a kind service mind, so I had so much fun during my stay.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Minkyu,Thank you for your wonderful feedback! We're delighted to hear that our convenient location near Lausanne Gare Station made your travels to Montreux and Vevey enjoyable. It's also great to know that our team contributed to your positive experience with their friendly service. We hope to welcome you back soon for another fantastic stay!Kind regards,Nicolas Argence - Assistant Manager
Daiva
Bilik Double
Menginap pada Sep 2024
Solo
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 26 Okt 2024
All amazing! Modern, clean, spacious room, very nice hotel and a good deal for the price, had all necessary toiletries, Walkable distance to the train station. I would recommend to others and come back again!
Terjemah
Jawapan daripada Pihak Penginapan: Dear, Thank you for your wonderful feedback. Kind regards, Nicolas Argence - Assistant Manager
Pengguna Tetamu
Bilik Bertiga
Menginap pada Jul 2024
Keluarga
23 ulasan
5.0/5
Luar Biasa
Disiarkan pada 12 Ogo 2024
the hotel is close to old town and you can walk a short distance to visit the old town. The hotel lobby and restaurant is chill and cosy. the staff was friendly and nice.
Terjemah
Jawapan daripada Pihak Penginapan: Dear,Thank you for your lovely feedback! We’re delighted to hear that you enjoyed our hotel's convenient location near the old town, as well as the chill and cozy atmosphere of our lobby and restaurant. It's also wonderful to know that our friendly staff made a positive impression on you.We look forward to welcoming you back for another pleasant stay in the future!Best regards,Nicolas Argence - Assistant Manager
Tamara
Bilik Double
Menginap pada Mei 2024
Pasangan
1 ulasan
2.0/5
Disiarkan pada 5 Mei 2024
1. No drainage system, our bathroom flooded with bath water
2. No slippers
3. No coffee or sugar
4. No kettle
5. No complimentary biscuits or anything
6. They came at 10pm to bring us extra towels to put on our bathroom floor due to flooding; personnel knocked twice and then bulged in into our room.
7. Carpeted floor, full of dust
8. We left our card (key) in the room and cleaning staff took it, for some reason
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for taking the time to share your experience. We sincerely apologize that your stay did not meet your expectations, and we are very sorry for the issues you encountered during your time with us.We are especially concerned to hear about the flooding in your bathroom and the challenges with the drainage system. This is not the standard we aim for, and we regret any inconvenience this caused you. We will address this matter with our maintenance team to ensure it is resolved promptly.Regarding the missing amenities such as slippers, coffee, and kettle, we apologize for any misunderstanding. Unfortunately, we only provided kettles on demand.We are also sorry for the incident regarding the towels and the way the situation was handled by our staff. This is certainly not the level of service we strive to provide, and we will address this with our team to prevent similar situations from happening again.Please be assured that your feedback has been taken seriously, and we will work on improving these areas to provide a better experience for all our guests.If you would be open to giving us another chance, we would love the opportunity to make things right during your next stay.Sincerely,Nicolas Argence - Assistant Manager
Pengguna Tetamu
Bilik Double
Menginap pada Mei 2024
Pasangan
14 ulasan
4.2/5
Sangat Baik
Disiarkan pada 31 Mei 2024
Hotel was really nice, location was great and price is very affordable
Terjemah
Jawapan daripada Pihak Penginapan: Good morning,Thank you for your kind words! We’re thrilled to hear that you enjoyed your stay, found our location convenient, and appreciated our affordable pricing.We look forward to welcoming you back for another great experience soon!Best regards,Nicolas Argence - Assistant Manager
Hugues
Bilik Double
Menginap pada Jul 2023
Pasangan
8 ulasan
4.5/5
Hebat
Disiarkan pada 2 Ogo 2023
Very happy to have been upgraded. Rooms are decent and clean. Our room was quiet. I’d say the hotel is a bit outside the city center though, but at a very reasonable walking distance. Good price!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for taking the time to share your experience at the Ibis Lausanne Centre. We sincerely apologize for the significant delay in our response. Your feedback is valuable to us, and we take it very seriously as we strive to continuously improve the quality of our service. We hope to have the opportunity to welcome you back and make your next stay even more enjoyable. Best regards, Nicolas Argence - Assistant Manager
Kaccey Mayer
Bilik Double
Menginap pada Mac 2024
Bisnes
4 ulasan
5.0/5
Luar Biasa
Disiarkan pada 1 Mei 2024
Great spot to stay in Lausanne
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking the time to share your experience at the Ibis Lausanne Centre. We sincerely apologize for the significant delay in our response. Your feedback is valuable to us, and we take it very seriously as we strive to continuously improve the quality of our service.We hope to have the opportunity to welcome you back and make your next stay even more enjoyable.Best regards,Nicolas Argence - Assistant Manager
VSLOw
Bilik Double
Menginap pada Ogo 2024
Solo
23 ulasan
5.0/5
Luar Biasa
Disiarkan pada 10 Ogo 2024
Clean and Nice
Terjemah
Jawapan daripada Pihak Penginapan: Dear,Thank you for your kind feedback! We're glad to hear that you found our hotel clean and nice. Your satisfaction is important to us, and we hope to welcome you back soon for another great stay.Best regards,Nicolas Argence - Assistant Manager
Pengguna Tetamu
Bilik Double
Menginap pada Dis 2023
Pasangan
14 ulasan
5.0/5
Luar Biasa
Disiarkan pada 9 Dis 2023
It was great experience
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for taking the time to share your experience at the Ibis Lausanne Centre. We sincerely apologize for the significant delay in our response. Your feedback is valuable to us, and we take it very seriously as we strive to continuously improve the quality of our service. We hope to have the opportunity to welcome you back and make your next stay even more enjoyable. Best regards, Nicolas Argence - Assistant Manager
Pengguna Tanpa Nama
Bilik Bertiga
Menginap pada Dis 2023
Melancong bersama rakan
5 ulasan
5.0/5
Luar Biasa
Disiarkan pada 17 Dis 2023
Overall was perfect
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for taking the time to share your experience at the Ibis Lausanne Centre. We sincerely apologize for the significant delay in our response. Your feedback is valuable to us, and we take it very seriously as we strive to continuously improve the quality of our service. We hope to have the opportunity to welcome you back and make your next stay even more enjoyable. Best regards, Nicolas Argence - Assistant Manager
Jair
Bilik Double
Menginap pada Mei 2024
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 10 Mei 2024
Super
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking the time to share your experience at the Ibis Lausanne Centre. We sincerely apologize for the significant delay in our response. Your feedback is valuable to us, and we take it very seriously as we strive to continuously improve the quality of our service.We hope to have the opportunity to welcome you back and make your next stay even more enjoyable.Best regards,Nicolas Argence - Assistant Manager
Pengguna Tetamu
Bilik Double
Menginap pada Okt 2024
Lain-lain
1 ulasan
4.7/5
Menakjubkan
Disiarkan pada 23 Okt 2024
Удобное расположение, рядом есть всё необходимое.
Terjemah
Jawapan daripada Pihak Penginapan: Dear, Thank you for your wonderful feedback. Kind regards, Nicolas Argence - Assistant Manager
Pengguna Tanpa Nama
Bilik Double
Menginap pada Nov 2024
Pasangan
2 ulasan
3.7/5
Disiarkan pada 2 Dis 2024
Chambre non rénovée, une lumière près du lit qui ne fonctionnait pas mais chambre avec système de volet qui permet le noir (ce qui est rare !). Emplacement très bien, proche du centre-ville. Choix au petit-déjeuner un peu plus limité que dans d’autres ibis mais les basiques étaient bien présents.
Un peu déçu de la qualité de ce Ibis comparé aux autres ibis mais très correct quand même !
Terjemah
texte et
Bilik Double
Menginap pada Apr 2024
Solo
7 ulasan
4.0/5
Sangat Baik
Disiarkan pada 26 Jun 2024
Un excellent hôtel afin de pouvoir reprendre des forces. Localisation parfaite, pas loin des commodités !
Terjemah
Jawapan daripada Pihak Penginapan: Bonjour,Merci infiniment pour votre retour enthousiaste ! Nous sommes ravis que vous ayez pu profiter de notre hôtel pour vous reposer et que notre localisation, proche des commodités, ait été un atout pour votre séjour.Nous espérons vous accueillir à nouveau très bientôt pour une autre expérience tout aussi agréable !Cordialement,Nicolas Argence - Assistant Manager
Pengguna Tetamu
Bilik Double
Menginap pada Apr 2024
Melancong bersama rakan
6 ulasan
4.2/5
Sangat Baik
Disiarkan pada 16 Jun 2024
ห้องเล็กไปหน่อย มีป้าย bus หน้าโรงแรม สะดวกแก่การมาพักเพื่อออกเดินทางด้วย train ตอนเช้าตรู่
Terjemah
Jawapan daripada Pihak Penginapan: Dear,Thank you for your feedback.Kind regards,Nicolas Argence - Assistant Manager