Pengguna Tetamu
6 Februari 2024
Travelled to Puglia/Lecce for New Year holiday and decided to stay in a 5 star hotel/resort . We choose Risorgimento Resort ! Lecce and Puglia are amazing and well worth a visit, but we found the hotel not to be up to its 5 star billing. A great disappointment ! Whilst the hotel was clean, the stuff well trained (less the last day), the room awful . We traveled a lot and stayed in different hotels of varying standards, the room was certainly below par for even a 4 star establishment. The decoration, furniture and carpet were dated ! The bathroom equipment as well ! Last night I couldn’t find my nightgown. I assumed that is was taken by the made by mistake. At the reception the next day when I was checking out, I was told that it cannot be searched for, and found quickly. Surprise ! I didn’t receive any apology for the negligence of the staff. I will be back in Puglia/Lecce, but not in Risorgimento Resort
Terjemah