Pengguna Tetamu
14 Februari 2023
This was our first time staying at Emerald Boutique Hotel (EBH). This was our experience… We had originally booked a place to stay via airbnb. However, upon arrival, the place was nothing like the description. So, we didn’t even have to think twice about not staying there. That will have its own review. Getting back to our experience at EBH. Upon our arrival we were greeted with a smile by France. We inquired about a room and was told that they were booked for the night. However, she was kind enough to double check and see if all of the expected guests had arrived. After much effort, she was finally able to accommodate us for the night at the third floor but reserve a second floor for us since my father has a difficulty in climbing stairs. The following day, we were able to transfer to the second floor as promised. A day later after breakfast, we were fortunate enough to meet the hotel’s owner and general manager. Apparently the owner overheard the conversations that we had the night before and wanted to help us. We informed, Mr. Noel and Mr. Leo that we need an accommodations for about 30 days maybe even longer but was informed that we could only stay for only one night since all the rooms are booked. However, we didn’t want to move since we really like the hotel and it is near to some of the offices that we need to go to. After a few more conversations with the owner and the hotel’s general manager, we were told to go to our room and to just relax amd that they will take care of things and will give us an update asap or no later than by close of business. After a few hours, Mr. Leo personally came up to our room to give us the great news that we don’t need to worry and that we can stay in our room. We did receive a call from the front desk in the latter part of the day due to some miscommunications between the staff. I reached out to Mr. Leo to inform him of the situation and he took immediate action to resolve the situation and promised me that such issues would not happen again. Emerald Boutique Hotel is a hidden secret hotel. The service is top notch. The room attendants are on point. The food, I don’t even know where to begin. Let’s just say that I have probably gained a few pounds just from my few days stay thus far. Mr. Renz is also there to assist you if you have any questions. If you’re looking for a five star experience and still want to save money to be able to do other things, look no more. Book your stay at the Emerald Boutique Hotel. What’s nearby: -The Capital building -Laundry facility -Small convenience store -7/11 -Robinsons supermarket -Mr Biggs -Jollibee -Mang Inasal There you have it…what are you waiting for, book your stay now! Sincerely, Tony Boy
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