Hotel berhampiran Heempark, Leiden

This is not the best decorated member of the Bastion group, and the price also reflects that. However it is well connected for public transport, the staff are all helpful and friendly, and it is well located in the suburbs on the Leiden and Voorschoten border.

房間裏面沒有一次性牙刷和牙膏，問前台要了兩套，退房的時候竟然收了6.6歐牙刷牙膏費用，無語了

I am not going to lie. I wasn't expecting too much from this hotel. Not because the pictures weren't nice but because we booked it hurriedly, and purely for the convenience of it being next to a friend's wedding venue. But boy were we pleased by the big spacious clean rooms. And to add to that the customer service was impeccable and everyone was very nice. The food here was quite good but for me what really made my stay at this hotel was that after booking an extra night with them at the last moment, they gave us a room overlooking the bird park. So on the morning of waking up, I could tea and breakfast staring into the beautiful eyes of an inquisitive ostrich. So cute. I loved my stay at this hotel, it was so clean and calm and peaceful and with my free pass to the park, I had plenty of time to get to know their many many bird species. My favourite is officially the Hornbill and the enclosure with circling Ravens. And as an addendum, for anybody like myself recovering from surgery, this is actually a great place to relax and unwind with a little privacy, and to simply kick back and recover with full room service and friendly staff on hand to make sure your stay is as relaxing as can be. The only thing this hotel is missing is a spa! I am In love with this hotel.

Het personeel is erg vriendelijk en doet zijn haar best om het zo aangenaam mogelijk te maken voor haar gasten. Mooie uitzicht vanaf 4e verdieping. 1 minpunt is geen raam die verder open kan en geen.

Very welcoming hotel. It is located just 2 minutes from the underground and 7 minutes from The Hague train station. The rooms are very spacious and comfortable. The air conditioning and the WiFi network are at the top in all the compartments of the hotel. The catering service and room maintenance are permanent and systematic. The quality and professionalism of the staff guarantee the safety and discretion of the customers. This is a hotel that personally appealed to me during my brief stay in The Hague. For your stays in The Hague, NH Den Haag hotel gives you the opportunity to discover The Hague in a different way. Thanks

Great hotel, with quiet lobby. Handy automatic supermarket machine witch gets you food and drinks anytime you like. Staff is semi Dutch speaking but deliver a great clean and tidy hotel. Traveled for business, good location. Sea is just around the corner. Photos look the same as reality, so I won’t include photos in my review.

We hebben maar 1 nacht in het Kurhaus geslapen. Dus we hebben niet van alle faciliteiten, gebruik kunnen maken. Maar wat we gezien en beleefd hebben was uitstekend. De volgende keer 2 nachten dus.

Great hotel, nice employee, fantastic service, phenomenal experience. I stayed there with a friend for a week, each day we left the hotel at the morning/noon before 11 am. Afterwards we got a cleaned room with new bathtubs and also the kitchen was refilled. The personal was cool. Would like to stay a bit longer

Wir sind ganz spontan (einen Tag vorher gebucht) in den Niederlanden angekommen und zusammen mit unserem Hund eingecheckt. Der Empfang war sehr nett und im Zimmer stand schon eine Hundeschale mit Ball und Leckerlies bereit. -Ach so, wir waren im Erdgeschoss im Altbau untergebracht. Die Zimmergröße war ok. Allerdings fehlt jegliche Ablagefläche für einen Koffer und einen Schrank gab es auch nicht, lediglich ein offenes Regal mit ein paar Kleiderbügeln. Auch im Bad gab es lediglich 2 Haken für Handtücher und leider gab es im Bad auch keine Heizung....das war ordentlich kalt. Leider waren auch Flecken in der Bettwäsche vorhanden, ich vermute mal, die sind bei der Wäsche nicht rausgegangen...nicht schön. Die Betten sind nicht gerade bequem, aber wir sind ansonsten Wasserbettschläfer, denke da sind wir verwöhnt. Der Außenbereich war etwas ”schrammelig”, die Leihfahrräder lagen mehr oder weniger vor der Tür im Dreck. -Eigentlich alles Sachen, die man mit sehr wenig Aufwand etwas ansprechender gestalten könnte. Ja, ich kann meinen Vorrednern nur zustimmen, es ist sehr hellhörig. Unschlagbar ist aber die Lage, ca. 100 m und da ist man schon am Strand und zum Pier sind es vielleicht 5 bis 10 Minuten Fußweg. -Aber hey, wir haben für 2 Nächte 180 € gezahlt und ich denke, dass Preisleistungsverhältnis stimmt und ich will nicht groß meckern. Das Frühstück kann ich nicht beurteilen, wir waren auswärts frühstücken. Da wir zum Glück Superwetter hatten und sowieso nur zum duschen und schlafen da waren, war es für mich echt ok und konnte damit leben. -Ich denke, es ist wirklich nur was für Leute, die nur kurz da bleiben wollen. Für einen längeren Zeitraum ist das Hotel leider ungeeignet.

I love Novotel as a chain, and have stayed at this hotel before and was quite happy. This time I felt things were a little off and I wasn't as satisfied. I seem to recall getting a free bottle of water in the room, which it appears is not included anymore. No more individual shower gels and soaps, but now big pumps of soap, which is OK if you have the complete set of them. Yes, it's more environmentally friendly but it's also a sign of cost-cutting. Breakfast was more or less the same -- good choice and quality -- except on a busy weekend they seemed totally overwhelmed and people had to queue to get a table. On a quieter morning, I noticed a sign stating one can request omelettes and poached eggs from the kitchen, so I did, and this dish never materialized, which was a little awkward. The fresh orange juice machine is awful: constant noise and queues of people taking ages to each make one glass of juice, as it requires that the user slice the orange and then ram each half, one at a time, into the machine, yielding a tiny amount of juice. Repeat for 6 or 7 oranges to get a glass... It would be funny to watch as slapstick if it weren't so annoying to listen to. On the positive side, the rooms are still attractive, comfortable, and quiet.