Pengguna Tetamu
11 Jun 2023
This hotel and its staff are exceptional. It's an unusual set up with a lift and railway up to the hotel from ground level, but the views from the top are wonderful. The staff are very helpful, the rooms are clean, the air con works well, the pool is great and there's a spa too. We were half board and the food did not disappoint. Every day the food was fresh, tasty and loads of variety. The staff in the restaurant were so helpful. My companion required to be seated away from a lot of noise and this was easily accommodated from the start. For particular mention are Peppe and Angelo. Both so helpful and friendly, as were all the staff. Peppe is a delight, speaking English, giving tips for places to visit and sharing a joke with us. Nothing was too much trouble for all the restaurant staff. The whole place is spotlessly clean too. I booked a Thai oil massage and Romano did a great job, I felt so relaxed afterwards. All in all, we've had a great time, visiting places in Sicily but as always the quality and friendliness of the hotel staff really make the difference, so thank you very much.
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