Lijianggucheng·Shan Shui Aisi Huayuan Hotel

I booked this hotel for my trip to Lijiang with my friends. The hotel location is inside Lijiang Gucheng (old town) but near the entrance which makes it easy for customers to navigate. The receptionist and other workers are very welcoming, polite and warm to us. We stayed for 3 nights, the cleanliness of the room is tip top and our things remain protected. The room service included with afternoon tea set, very impressive. The worker also diligently helped us carry our luggages. Overall my friends and I really enjoyed our stay here. If I were to come to Lijiang, I will definitely stay here again.

From the moment we stepped in, we felt welcomed and well-cared for. The hotel staff name Yang Dinghui was very talented, understanding, prompt in services, polite, humble, smiling, cheerful, friendly, co-operative and efficient. He went above and beyond to make our stay enjoyable. I will definitely be coming back again soon!!

- Excellent service - Our host was very responsive in his communication in person and also on WeChat. Very friendly and attentive to our needs. We were in communication with him before we even arrived. Payment was flexible - we paid part of our fees in person. Because we were staying for at least 2 days, the hotel called someone to help bring our luggage from the entrance. When the plumbing wasn’t working in one of our rooms, our host upgraded our room without additional cost. He also helped us connect with a tour company for our trip to Da Li and helped us ship a package from the hotel. The hotel staff made us tea daily and gave us free water whenever we asked. - Courteous and friendly staff. They make a big effort to be available, accommodating, and flexible. - Clean — there is often a staff member cleaning the hotel area. The staff would clean our rooms and give us new towels every day. We also used their laundry machine for free. - Location - 5-10 minutes walk from multiple entrances and easy walk to/from the center of the town (4 square) - Friendly to foreigners - many hotels in LiJiang don’t accept foreigners, but this one did - Beautiful environment — the architecture of the hotel building and the trees. - We stayed here for 5 nights. We really enjoyed our stay here and would recommend this hotel to our family and friends. -出色的服务-我们的接待人和我们沟通和微信上都非常积极 非常友好，对我们的需求非常关心。我们在到达之前就和他保持着联系。付款方式很灵活——我们用现金支付了部分费用。我们住了两天以上 所以有接机还有免费帮我们把行李从古城门口拖过来的服务。当我们其中一个房间的水管坏了，我们的接待人免费升级了我们的房间。他还帮我们联系了一家旅游公司安排旅行行程, 并帮我们从酒店邮寄了一个包裹。酒店工作人员每天给我们泡茶，并且只要我们要求，就给我们免费的矿泉水。 -礼貌友好的员工。他们很随和, 乐于助人、灵活变通。 -清洁-通常有一名员工清洁酒店区域。工作人员每天会打扫我们的房间，给我们新毛巾。我们还免费使用了他们的洗衣机。 -位置-从多个入口步行5-10分钟，方便步行到镇中心(4广场) -对外国人友好-丽江的许多酒店不接受外国人，但这家酒店接受 -美丽的环境-酒店建筑和树木的建筑。 -我们在这里住了5晚。我们在这里过得很愉快 下次还会再来 并且推荐给大家