Pengguna Tetamu
3 Oktober 2023
Arrived Friday evening a very pleasant welcome from the receptionist who remembered that I made a special request for a room without a sloping roof. Our room was at the back of the hotel, it was small, although the bathroom was a reasonable size but rather dark, there was some noise from an adjacent bar but it didn’t really bother us.. it was very warm.. no air conditioning but you could open the window, however in doing so it allowed mosquitoes into the room so my husband and I ended up with a few bites, not very pleasant. When I mentioned this to the manager he was very unsympathetic and said it was due to the weather ! We were asked on arrival if we wanted our room cleaned during our stay (environmental ?) we said yes just the once, we were given extra towels, bins emptied, carpets vacuumed, some of the dirty towels were still left in the bathroom, coffee cups and glasses not washed, coffee and water bottle not replaced. There’s a good selection for breakfast and it’s in a great location, could be a lovely hotel with a little more attention to detail
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