Sublime Lisboa

The photos don’t do it justice, it’s better. Friendly staff, fantastic rooms, and a bathroom to dream of (!) The breakfast made us smile before we even reach the restaurant. Oh, and yes – it’s clean, quiet, and full of character. An experience! bonus, we even found a local winemaker with a shop just a two minutes from the hotel – conveniently located in the block opposite, to the left. Perfect

We had a pleasant one night stay here. The staff were friendly and helpful. We had a large room on the first floor accessible via stairs. Breakfast was good - a selection of items provided to each table and an additional menu. Lovely restaurant (see separate review). We did find the room to be very noisy from cars driving along the road outside - this continued late into the evening and early morning. Better double glazing is needed. It is also difficult to know where to pull up when arriving at the hotel in a car as there is not a designated parking space. Valet parking is available which is very helpful.

The Sublime Lisbon epitomises what it is to be a great city hotel. Not only do the staff recognise you, make constructive suggestions, pre-empt your next request and make you feel at home, but they also go the extra mile in ensuring that anything you aren’t happy with is fixed as soon as possible. The rooms are cute and well designed. The restaurant is charmingly run and the breakfast just perfect. The common areas are delightful. The whatsapp service the hotel offers is answered instantly and brilliantly well with links, extra suggestions and helpful information. There was an issue with our shower that smelled on the first day. Not only was this fixed instantly, but a room was held in case it couldn’t be fixed and a champagne bottle presented the day after to apologise for any inconvenience. Very charming, and very correct. We commented on the way out for dinner one night that we liked the cake they had for tea in the foyer. When we arrived back in our room there were 2 slices beautifully displayed, awaiting us in our room. Incredibly the hotel was happy for us to have a late checkout so we could use our room right up until our (late) departure for the airport. This was supremely helpful and not something they were obliged to do at all. We were so grateful. All of the above led me to conclude that this hotel just wants you to enjoy your time, enjoy their hospitality and enjoy Lisbon. I am super impressed and wouldn’t hesitate to recommend this well run establishment to anyone that asked where to stay in Lisbon. Gorgeous !