Hotel berhampiran Rua Augusta Arch, Lisbon

Location - The property is an iconic pink building in the heart of the city centre and located along the hilly slopes of the city. It seems it has an interesting history of being a former radio station as well as home to the first luxury warehouse in the city in the XIX century as well as of the first Portuguese public, which could explain its really quaint design. Room - My room at 22SqM was really cosy but looks exactly like it is in pics - 2pax would definitely be a squeeze though in that space. The narrow walkway is an easy indication of the limited space to come. They did still managed to fit a small wardrobe, safe, and small fridge with some shelving space to the right of the entrance way which I thought was quite impressive. There was a cute tote bag but I wasn't sure if it was for taking or stay-use only so left it alone. As a Bonvoy Elite (Platinum and above), the mini bar comes complimentary which I thought was quite generous even though it excluded the vodka and champagne - beers and snacks sound good enough! Breakfast - breakfast is served at Rocco from 6:30am-10:30am and is a semi buffet style where you pick a main with a small buffet laid out. It did take a while for the staff to bring me the menu which I thought was weird as I was only the 4th occupied table there. I selected the Avocado Toast with creamed spinach and disappointed to report that it was not good - they didn't even have real avocados in the dish but just avocado cream which I didn't expect from a property at this price point. Coffee was kind of weak too. [Full review and pics on Satu Kosong Travels]

We were pleasantly surprised by Hotel Lisboa and would definitely recommend it. It's located steps away from Avenida da Liberdade. Very convenient with an eye-pleasing walk down to the main square or over to the Parque Eduardo VII. It was sparkling clean. We couldn't have been happier. We had two rooms, one with a king bed and a pullout in the other room, which my friend said was very comfortable. Large windows that opened to let in fresh air and ambient street sounds. The breakfast buffet had a bit of everything with eggs, bacon, fresh fruit, pastries, yogurt, seeds and coffee. Across the street is a mini-mercado and a delicious restaurant called Honest Greens. Would recommend it too, especially if you're veg. Would stay here again.

An overall great experience in this hotel. The room I got was cute and has a small kitchen, it has the appliances you need to cook a meal, and plates, utensils as well, there is even a oven that you can heat up all the pastries you brought back to your room, the pastel de nata in the cafe down stairs at the hotel’s lobby were good. But what save my trip was the washer/dryer in the room, been travel for almost 2 weeks without doing laundry until I checked in to this hotel. If I’ve ever returned to Lisbon, will definitely stay in the hotel again.

HF Fenix lisboa is a very nice hotel. located in a very nice place a walking distance of the most attractive touristic places of Lisboa. Rooms big and clean, people at reception so friendly

Went for an old boys' weekend, we always try and choose a good hotel with plenty of facilities. This hotel is reasonably well situated but not as near the centre of Lisbon as we had thought. It looks like a typical concrete monstrosity from the outside but is however very clean and modern with very friendly and efficient staff. We spent some time at the rooftop bar! A good bar with excellent bar staff!! The only moan is that the so called swimming pool is really only for a dip and there are no sunbeds, the area is too small and we therefore did not use the pool. The hotel is a good 20 minute walk from the town centre and restaurants, etc. We would all recommend it however.

Stayed for 4 nights with friends, service was great, with a nice bar area. Room was great and the biggest bed ever and was very comfortable. Great breakfast in the morning. The light show was worth watching, sitting outside in the evening with a bottle of wine. Visited in November and was lucky to have great weather. Staff were very kind, friendly and helpful.

We booked two rooms (one with a double bed, one with two single beds). Since this wasn’t the case when we checked in, we asked to switch rooms. The clerk told us that this was not possible the first night but after that he had availabilities. When we checked the following morning we were told that it was not possible and that we should have redemanded a switch, early in the morning (strange in my opinion as the clerk from the other night had written it down for his colleagues to do the follow up). Anyway, next morning I came to the reception at 7 am, only to hear that they will look into it and they will inform me after breakfast. After breakfast we learned that, again, it was not possible. That’s when I gave up for the room switch. But it remains unbelievable that a client that pays 150 EUR per night per room (so 300 EUR per night), could not get more service (or at least some clarity straight away). Half of the programs on the cable TV were not available. The hotel is not very sound proof. We were bothered by the construction work that was being done outside the hotel, woken up by works (drilling) being done inside the hotel and an annoying noise in the airconditioning. The keycards to our room kept malfunctioning, it was reset at least 5 times (and not kept close to phones or other magnetic fields that could explain a demagnetization). One day our rooms were just not cleaned, after we told the reception it still took a while before the rooms were done. In conclusion, the price we paid per room is not at all in line with the quality we received. With the “urban” look of the lobby you get the impression that this hotel is rather modern. When you enter the rooms, however, these are rather small and old-fashioned. The price/quality ratio for this hotel is really bad. Disappointing

The hotel is average, the beds were average, the room was average, the experience was average, you get my point. You will not leave the site singing its' praises. Because we were in November, no air conditioning was available even though temperatures were in the mid to high 70s (f). The best we could do, was open the windows. The staff was no really ready for prime time, they had consistent problems with providing accurate and workable key cards, a pain, since they had two small elevators for a 8-story building in the heart of a business district. The bathroom in tub shower was actually a challenge and, essentially, dangerous. We ended up on the second floor and, to same time, took the stairs down to the lobby only to find that the door from the stairwell would not open, the door handle just turned and turned. I knocked on the door until someone in the lobby opened it. When I the front desk staff about a genuine fire hazard, they seemed to indicate they already knew about the problem. The breakfast was terrible, even by U.S. Express Hotel standards. Please, please find another location to stay.

Hotel com localização excelente. Funcionários simpáticos e prestáveis. Excelente pequeno almoço. Quartos confortáveis com um ”miminho” para os hóspedes (no nosso caso, bolachinhas, snacks e água). Recomendo vivamente.

What more can I say? Best hotel in Expo Lisbon. Very convenient location and close to all attractions. Friendly staff and impeccable room with river view. Will definitely be back