Hotel berhampiran Walmart Supercenter, Little Rock

I recently lost my house from a fire we lost everything! I originally stayed at the courtyard downtown which was way too pricey and not even a very nice room. I was happily surprised when I called to make a reservation here and the woman on the phone was kind & helpful & even got me a discounted rate! Check in went smooth and the front desk staff was very welcoming. The lobby & breakfast area is large and has a nice modern vibe. I booked a 2 queen bed room and I was so impressed with the room! The bathroom was huge!! The fridge was a larger size mini fridge that worked very well (my last rooms had terrible fridges) the courtyard also didn't have microwaves in their rooms so I was pleased to see 1. I loved the detachable shower head and there was a large closet with a mirror as the door. I was really pleased with this hotel up until I went downstairs to their market at about 4 AM I grabbed a couple pops and as soon as I went to pay the guy at the desk came running out from the back office screaming at me that the market was closed going on to say the light was off so that means it's C L O S E D! (He spelled it out for me) I was confused and asked if I did something wrong he continued to scream at me to put the things back and before I could say another word he told me no! There are no vending machines on the property if I wanted something to drink I would have to leave the property and buy them somewhere else. I tried asking why it was closed and why he was screaming at me as if I had done something wrong and said bye bye! And went back to the back room behind the desk slamming the door. I have no idea what his problem was I have never seen a market close at hotel before guests shouldn't have to leave the property at 4 am if they want something to drink and definitely shouldn't be chased off and screamed at and given no explanation for his madness. This guy was absolutely INSANE! I will definitely be talking with the manager in the morning. I feel like such a Karen right now I NEVER leave reviews or talk to management but I am so upset right now. Overall I am really happy with the hotel and the rest of the staff I will be staying here again hopefully the overnight guy gets his act together

I typically only review hotels that are either really bad or exceptionally good. This hotel is one of the best Hilton products in which we have stayed. I am very picky about cleanliness in hotels and I must say that this place was immaculate. The shower doors were spotless and look as though they were just installed, despite the hotel being nearly 2 years old. The bed was comfortable and sheets very soft. The heating/ac unit was reasonably quiet with no loud transition sounds. I love the little kitchen area with full size sink and dish detergent which allowed me to wash out the cups that we travel with. The staff, both evening and morning, were polite and helpful. The breakfast area is huge and brightly lit and, again, spotless. The hot breakfast was very good with a large variety of items from which to choose. We have been Hampton Inn devotees for years but Home 2 Suites may become our new go to hotel while on the road. The only drawback is their open door pet policy but we were assured that floors 3 and 4 are pet free. We have nothing against pets but suffer from dander allergies.

Needed a place close to work, one night and this establishment met all my criteria. Clean, courteous and convenient!!

Paid for a ”suite”; no couch or chair to sit on. There was a rolling desk chair. The room was recently renovated so perhaps the new furniture hasn't come in. Nice large TV for the bed but I couldn't pull up a channel guide. Expanded cable the best I could tell. No premium channels; the best I could tell. Room was clean; comfortable bed. I consider it a safe area; next door to a Twin Peaks restaurant. Prepaid online through Wyndham's website. Check in employee could not see that the reservation was paid; although she admitted the reservation rate was ”pay now”. Sort of self explanatory. She would not accept me showing the charge on my credit card. I personally had to call Wyndham headquarters who in turn called her to instruct her to check me in. This meant looking up the confirmation number and writing it down to communicate with corporate after a day of travel. The Wyndham agent apologized for the experience; the employee did not. I left the desk feeling as if she still thought I was lying. She was never rude but a semi apology for the confusion was warranted and putting me through the hassle of having to call corporate. Having top rewards status with Wyndham should have meant something; or so I thought. Breakfast was much better than expected considering there were very few tenants with the renovation. Pre-fab eggs, link sausage, biscuits/gravy plus many forms of carbs. Several restaurants in the general area; with many choices within a mile. Close to the main freeway but far away enough to be a quiet environment. I understand it will be changed to a Best Western when the renovation is done. I will not return.

We stayed four nights at the Quality Inn & Suites in Little Rock, AR. The hotel was great but a little difficult to find. I would suggest calling ahead to get directions as my GPS wasn't accurate. We were there during the tornado and would have stayed a fifth night except the hotel lost power due to the storm and I required eletrical power for my CPAP machine. The management was kind enough to not charge me for the fifth night even though we didn't check out until around 9:00 p.m. Nice people to work with and a nice facility.