Hotel Lac Salin Spa & Mountain Resort

Ulasan Hotel Lac Salin Spa & Mountain Resort

Hotel Lac Salin Spa & Mountain Resort

Via Saroch, 496/D, Livigno, Lombardy, 23041, ItalyLihat Butiran Hotel
Hotel Lac Salin Spa & Mountain Resort
Hotel Lac Salin Spa & Mountain ResortHotel Lac Salin Spa & Mountain ResortHotel Lac Salin Spa & Mountain Resort
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1 malam

Ulasan Tetamu

4.6/5
Hebat
47 ulasan
Ulasan yang disahkan
Persekitaran4.6
Kemudahan4.6
Perkhidmatan4.6
Kebersihan4.6
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Semua ulasan(47)
Ulasan positif(35)
Ulasan dengan gambar/video(11)
Ulasan kurang baik(5)
07nicolae
Menginap pada Jul 2024
Melancong bersama rakan
5.0/5
Luar Biasa
Disiarkan pada 9 Ogo 2024
Excellent location, excellent services, very comfortable and clean rooms, very good breakfast. Very good parking facilities. Relaxing SPA center. The rooms have a balcony with a very beautiful view. The hotel is located in the area with shops and restaurants.
Terjemah
Jawapan daripada Pihak Penginapan: Dear 07nicolae, Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with us. Your satisfaction is our top priority, and we’re delighted that we could make your stay enjoyable. We look forward to welcoming you back soon! Best regards, Rebecca & Team Lac Salin SPA & Mountain Resort
Pengguna Tetamu
Menginap pada Nov 2024
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 24 Dis 2024
Great expirience,very nice hotel with excellent spa,including big swimming pool . Rooms are comfortable and very clean. Stuff are plesent and always with smile. Location is very close to gondola,you can go on skies to door. And,important,hotel is pet frendly.
Terjemah
Claudio B
Menginap pada Ogo 2024
Keluarga
5.0/5
Luar Biasa
Disiarkan pada 20 Sep 2024
perfect location just 5 minutes walking to the city centre where shops and restautrants can be found to enjoy. Very shatsu and relaxing massage where the SPA staff will make you confortable. Great break and dinner where the firendly approach of all staff will allow you to enjoy every moment. great hotel thanks a lot and we will see you soon.
Terjemah
Jawapan daripada Pihak Penginapan: Dear 53claudiob, Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed our perfect location, just a short walk from the city center, and that you found our SPA services both relaxing and comfortable. It’s great to know that our staff made your dining experiences enjoyable and memorable. Your kind words motivate us to continue providing excellent service. We look forward to welcoming you back soon! Warm regards, Rebecca & Team Lac Salin SPA & Mountain Resort
Pengguna Tetamu
Menginap pada Feb 2024
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 1 Mac 2024
Best localization for skiing! Just on the slope. Very comfortable for families with children. We were here many times, nice atmosphere, helpful personel- they arrange anything you request, comfortable and nice rooms with view on the slopes or city. I love the place
Terjemah
Jawapan daripada Pihak Penginapan: Dear H5139DZpatrycjas, Thank you so much for your wonderful review! We're delighted that you found our location perfect for skiing, right on the slopes, and that our facilities are comfortable. t's great to know that you've visited us many times and that you appreciate the nice atmosphere and helpful staff. Providing excellent service and ensuring our guests' comfort is our top priority, and we're glad to hear that we could meet your expectations. We can't wait to welcome you back again soon for another wonderful stay, and we look forward to making your next visit just as enjoyable as the previous ones. Thank you for choosing us as your preferred destination for winter holidays! Warm Regards, Rebecca & Team Lac Salin SPA & Mountain Resort
Pengguna Tetamu
Menginap pada Jan 2024
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 29 Feb 2024
Me and my 16 year old son had lovely stay at the Lac Salin Hotel. It is a great place the hotel is very convenient located to the ski slopes. The food and service is amazing. Inhouse Ski rental makes it very easy to go skiing on the beautiful slopes of the Livigno ski area. Overall a very good experience so we decided to come back with the rest of the family next month!
Terjemah
A K
Menginap pada Jan 2024
Keluarga
5.0/5
Luar Biasa
Disiarkan pada 21 Feb 2024
Great Hotel, best location, ski in and out. Sauna, swimming pool, spa, jacuzzi outside with Mountains View. Really nice and helpful staff. Good food and wine. Our family love this hotel. We stay in this hotel every February for 10 years long.
Terjemah
Jawapan daripada Pihak Penginapan: Dear akH6813QN, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay at our hotel once again! We're delighted that you appreciate all our services: SPA, food, wine, but especially our staff. It's heartwarming to know that you've been choosing to stay with us for the past 10 years and that your family loves our hotel. We look forward to welcoming you back for many more memorable stays in February and beyond. Thank you for your continued loyalty and for being part of our hotel family! Rebecca & Team Lac Salin SPA & Mountain Resort
Jamie C
Menginap pada Dis 2023
Keluarga
5.0/5
Luar Biasa
Disiarkan pada 22 Jan 2024
6 Stars. We always return. Friendly staff always going out of there way to help us. Rooms were spacious and clean. The amenities are first class, the swimming pool and the sauna a great relaxer after a day sliding. restaurant facilities are top class, with the food always impresses.
Terjemah
Jawapan daripada Pihak Penginapan: hank you so much for your fantastic review and the glowing 6-star rating! We are delighted to hear that you are a repeat guest and always choose to return to spend time with us! It's great to know that our friendly staff consistently goes above and beyond to assist you, we are proud of the team! Your compliments on our top-class restaurant facilities and impressive food are truly appreciated. We can't wait to welcome you back for another wonderful stay! Rebecca & Team Lac Salin SPA & Mountain Resort
Trail29121766223
Menginap pada Dis 2023
Keluarga
5.0/5
Luar Biasa
Disiarkan pada 11 Jan 2024
It’s not our first time in the hotel. We have been before. We enjoyed our staying! We would like to come back! Very nice hotel, comfortable rooms, delicious food, great spa area, very pleasant staff! Although the hotel is not in the centre the location is nice - and the hotel is ski in and ski out. Highly recommended
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for being a returning guest! We truly appreciate your loyalty and are thrilled to hear that you enjoyed your stay once again at Lac Salin SPA & Mountain Resort. It's wonderful to know that you found our rooms comfortable, the food delicious, and the spa area great. Our team takes pride in providing pleasant and attentive service. Your high recommendation means a lot to us, and we look forward to welcoming you back for another enjoyable stay! Rebecca & Team Lac Salin SPA & Mountain Resort
VojaPrague
Menginap pada Dis 2023
Keluarga
5.0/5
Luar Biasa
Disiarkan pada 8 Jan 2024
Everything was really great (this was our 6th time ). We were a bit disappointed with such a huge change of staff members and instead of feeling “at home” we recognized maybe few people that were working in earlier years. They as always were so kind and polite but we can not really say similar gratitude words for all new staff.The pillows are not too much comfortable and it is so hot with heated room and hard quilt cover that we never really enjoyed in this hotel:-) ….be ready to bring with yourself the hair conditioner as the one offered is in really very small package and was not covering even the half of my hair. In earlier years there were much more bigger choice of fruits during dinner. Otherwise superb hotel, great New Year Eve, greats food, pool, sauna, outside terasse for apre ski drink or lunch….
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for taking the time to share your feedback, and we appreciate your loyalty as a repeat guest. We're delighted to hear that you found many aspects of your stay to be great, including the New Year's Eve celebration, food, pool, sauna, and the outside terrace. We apologize for any disappointment regarding the change in staff. We understand that familiar faces contribute to a sense of home, and we appreciate your kind words for the staff members who have been with us over the years. Regarding the pillows and room temperature, we apologize for any inconvenience. Your comfort is our priority, and we will look into ways to improve in these areas. We hope to have the opportunity to welcome you back for your 7th stay, and please feel free to communicate any preferences or concerns directly with our team during your next visit. We're committed to making each stay as enjoyable as possible. Rebecca & Team Lac Salin SPA & Mountain Resort
Pengguna Tetamu
Menginap pada Dis 2023
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 5 Jan 2024
Wonderful hotel with spacious rooms . Very comfortable bed . Staff were very friendly and helpful both in hotel itself and in the ski hire facility. Food was good and plentiful. The ski-in , ski-out aspect was great and useful for families particularly. It was not difficult to get a taxi to go to other side of resort or you can catch free bus too . The tax free shopping also very inviting! Food in town relatively affordable and of good quality as you would expect for Italy. I would definitely recommend Lac Salin Hotel to couples or families.
Terjemah
Pengguna Tetamu
Menginap pada Mac 2023
Solo
3.0/5
Disiarkan pada 10 Apr 2023
I came for a day spa. The staff at the spa were great. Very welcoming. The facilities are good too, although no outdoor area FYI - the sauna, steam room etc doesn’t open until 3pm - at around 3pm families descended into the pool and jacuzzi area. The lunch was average and the service was poor indeed. The coffee wasn’t drinkable, cold and so bitter. We debated staying here originally but I’m glad we didn’t.
Terjemah
Pengguna Tetamu
Menginap pada Feb 2023
Melancong bersama rakan
2.0/5
Disiarkan pada 28 Mac 2023
The service at the restaurant was really poor and the waitor did not even set the table or serve the drinks. The "Caesar Salad" is not a genuine one, lacking tomatoes, the chicken and bacon was hardly grilled. For a 4* hotel you can expect more.
Terjemah
Pengguna Tetamu
Menginap pada Feb 2023
Lain-lain
4.0/5
Sangat Baik
Disiarkan pada 26 Mac 2023
Very good hotel with a nearly perfect service, from reception till housekeeping, .. The only remark we have is that the times between buffet (vegetables and small, very good starters) and the second starter is too short. We nearly got no time to enjoy the buffet. We told that to the waiters but they always felt in the same fault. For the rest this is a very good hotel with staff who really like to please their visitors; TO BE RECOMMENDED
Terjemah
Pengguna Tetamu
Menginap pada Jan 2023
Melancong bersama rakan
4.0/5
Sangat Baik
Disiarkan pada 21 Feb 2023
I stayed there 3 days in Febuary. The food was very good, the staff super friendly and efficient. The hotel is a bit worn down and would need some refreshing and re-styling but it was a really pleasant stay.
Terjemah
Pengguna Tetamu
Menginap pada Jan 2023
Keluarga
1.0/5
Disiarkan pada 21 Feb 2023
This is the worst experience we ever had with hotels. To say the good things about, is that 90 % of staff is very nice, with smiles on their faces. Reception in Lac Salin - are something I have never seen in my life. With a superior style acting behaviour, you almost feel they will beat you. they don't understand that the customer is paying for the salaries and they need to smile and answer any question customer may have. Hotel is good, but not worth the price ( more expensive than Atlantis Dubai). And what you get ? 19 degrees in the room(very cold), the same food over and over and expired bread, the same salami breakfast and dinner(re-cooked or into another form). The room is normal, and the mattresses are bad. For the amount you pay, you should get nicer beds and more warm. The staff in restaurant is nothing to complain, they are very nice. SAUNA - ok, but is also cold into halls . But nothing special about. The pictures the hotel is showing in booking, it is not reality. IN TOTAL - hotel is good, but not something ..very good position to the ski but the service you get from reception is worst in history. . HORROR in one word! I have noticed other comments from other travellers and they get the same hate reaction as answers. Is like, ok, we are full anyway, if you don't want to come, don't come. When this has become a reality ?
Terjemah