Ulasan Raffles London at the Owo

非常好 入住的體驗方方面面都非常好 很滿意 很喜歡

很老錢 服務頂級 八月份剛開業 科技感加滿

本次出行最滿意的酒店。

很好的酒店

特別棒的酒店

We've been hotel-hopping in London for decades, but we finally found the hotel that delivers on all levels: flawless service, beautifully-decorated hotel with a rich history, great architecture, and the storytelling to go with it, excellent food, great problem-solving reactivity..... The frequent presence of the director on the ground is a testament to the culture of perfectionism which is what makes the guest experience near perfect. Bravo to all the staff!

Raffles OWO is beyond compare: from location, giving easy access to almost anything in the city you need, to the incredibly gorgeous historic building, to impeccable service and the kindest staff, and not to forget—the food is also fantastic. We were spoiled from check in to check out. When you receive a pillow request form before you arrive, you know they know what they’re doing! Can’t recommend it more highly.

Raffles London at The OWO is unlike any other property I have been to. From the stunning architecture and historical significance to the grand interiors and spacious suites, everything and everyone exceeds all expectations. The staff is incredibly friendly and attentive, and the amenities on the property provide you with every experience and cuisine you could be looking for. I have nothing but great things to say about this hotel and I highly recommend Raffles to anyone looking for a luxury stay in the heart of London.

Everything and everyone was just great from entry to exit. The building is beautiful and opulent. Service is top notch. We stayed in the presidential suite which is gorgeous with a private butler. Rooftop restaurant and bar is a cool place with beautiful views of London.

We dined at Saison and I found it underwhelming. The food was nicely presented but was extremely overpriced for quite average of an experience. By contrast, I've paid the same amount to eat at other five star hotels in the city and have been blown away. We left just saying, "hmm that was alright. Nothing special." I think it's also a combination of not being treated like a valued guest. When you visit, it's cold. You go through security detectors, and you're seated and not well attended to. There's service but not service with a smile. Not service that stands out and makes you feel this is the best place in town. We came hoping our first Raffles visit would be UNFORGETTABLE. But it was quite the opposite. All I have to show for it is an average photo, and an average review, for that price, I give it a 1.

First day. Arrived from New York after a birthday celebration. Check in was fab, staff are amazing building spectacular. Unfortunately, builders work kept us awake This stopped after an hour; following my call to reception. Hotel did compensate with a bottle of vino. Lift locked out on the 5th floor, after 15 minutes decided to walk to 4 floor walk to bedroom

My wife had bought me afternoon tea in the OWO Drawing Room as a birthday present.............firstly the good points - beautiful lovingly refurbished hotel rooms with (mostly) attentive service, great atmosphere and lovely cakes. On the negative side, we thought the sandwich offerings were a little bland and tastless and the scones were way overbaked; charging £25 service charge we also though was pretty excessive.

An amazing experience, we went for the weekend and everything was perfect, the room, the restaurants, the staff, the location! This will be my favorite hotel in London from now on! They had special gifts for my kid, the room service was quick and very good!

I have finally returned home, and I wanted to take a moment to reflect on the incredible journey and experience your hotel staff provided for us. "Absolutely wow" From the moment we first arrived at your hotel, greeted by the door and lobby staff, to our check-in at reception, and being shown to our room, it was, without a doubt, one of the best experiences we've ever had in a hotel.