Ulasan HENGLI HOTEL

It was our first time to Suzhou, and we chose to stay in hengli hotel. The first impression was impressive, luxurious lobby and beautiful design. We kind of love the environment here. There is one hotel manager assigned to service us, I remembered her name is 冠玉冰. I must give a thumbs up to her services, she answered most of our enquiry and always check with us if we need any assistance daily. Our room view is stunning! We enjoyed seeing the sunset everyday. Definitely will come back to stay here again.

Hengli is truly a definition of a 5 star hotel. In every aspect, the service, facilities, location, housekeeping and extra services provided we are truly happy with the exceptional quality provided. Right from the time we arrived, during our stay and checking out, the experience was excellent. The sunset view and the laser show from our 38th floor room were also some of the highlights. Thank you for the fresh fruits and porridge during our stay, it was really thoughtful. We truly enjoyed our weekend stay here. This will one of those truly memorable place where we will reflect with fondness.

I can’t have the words to describe how friendly and helpful the persons who work there are (from the lobby until the cleaning lady) Such a nice stay. The room was so very clean, the bed was amazing and the gym/pool area was more than 5 star hotel. What a new, and chic hotel is. I will for sure be back. Thank you so much.

Good for traveler, not close to Suzhou center but near outlets

Amazing hotel, service is very good you get your own personal housekeeper who can arrange everything, mine was Zhang xiangting very nice.

friendly and helpful frontdesk staffs

An established hotel with great service from all staff, with special mention to Kobe. We were given the room on the 38th floor with an amazing lake view 😍 Love the use of technology. The toilet seat is automatic which makes it more hygienic. Some things are also delivered by a robot. My girl had fun in the bathtub and loved the free soft toys. Gym is huge. Hotel breakfast also has a wide variety. There was even free fruit platter and green bean soup for supper 👍🏻 A lovely stay and highly recommended!

Good service

Great place!

新酒店 2022年開業 高端大氣上檔次，整潔明亮，鮮花着錦，服務周到，設施完備 自助晚餐既豐盛又好吃，很有特色：水果品種既多又新鮮，橙子超甜，本地甜瓜好吃，還有甘蔗;有熟醉蟹、醉蛤蜊和醉蟶子；有米露和桂花釀 自助早餐亦佳 步行至“蘇州灣大劇院”衹要幾分鐘 下次還會選擇

一句話：蘇州酒店業的No. I！主要是三項：服務意識強烈，設施設備一流，早餐中餐絕對是蘇州酒店業頂流！感謝你們的工作，你們的老總肯定是認真負責重服務質量的酒店管理者！加油！作為酒店愛好者提幾點建議供參考：一，酒店節日期間的餐飲服務活動內容，和實際的實施方式有脱節，應該全員培訓知曉！衞生間備品應該及時更換。淋浴房門下面膠條己壞。手持淋浴頭插上座子無法朝前。房間夜燈設定不知道怎麼調，要麼全關，要麼全黑。小冰箱必須叫人來開才能用。服務是細節的堆疊，希望加油！

反覆看了網上的點評，最終選定了坐落在蘇州灣湖邊的恆力大酒店，果然沒讓人失望，2022年開業的新酒店，高端大氣上檔次，軟硬件俱佳，服務態度超好，前台接待的小哥非常熱情，當得知我生日度假時，立馬給我們升級到湖景房，特地做了房間佈置，美麗太湖風景盡收眼底，還送了生日蛋糕；管家寇小姐無微不至，有求必應；餐廳還送了長壽麪，服務員很專業，早餐豐盛，服務小哥不僅送了消毒紙巾，還送了熱毛巾，暖心！晚上還趕上了偶爾開放音樂噴泉，蔚為壯觀的音樂噴泉讓我們大飽眼福，度過了一個開心的生日！

《超棒的酒店體驗》 這次出行選擇恆力大酒店實在是太明智了!從踏入酒店的那一刻起，就感受到了無微不至的服務。 酒店的大堂寬敞明亮，裝修風格時尚且大氣，精緻的吊燈散發著柔和的光線，營造出一種温馨而又高雅的氛圍。地面光潔如鏡，各個角落都一塵不染，看得出酒店在清潔方面下了很大的功夫。 酒店的服務人員簡直是他們最大的亮點。從前台接待到客房服務，每一個工作人員都面帶微笑，態度熱情而又專業。辦理入住手續時，前台小夥任慧寧很專業，詳細地介紹了酒店的各項服務和設施。客房服務人員也非常貼心，不僅每天都會把房間打掃得乾乾淨淨，還會根據我的需求及時補充物品。

恆力大酒店的服務非常值得稱讚，特別是我們的管家姜禕凝非常熱情友好，讓人有賓至如歸的感覺。小朋友們都很喜歡這個阿姨，給了好幾個玩具和棒棒糖，把孩子哄的高高興興的，而且酒店的設施也非常完備，房間乾淨舒適，入住體驗非常好。我們在這家酒店度過了一個愉快的假期，這裏的環境非常寧靜和舒適，而且距離景點也非常近。酒店的餐飲也很不錯，特別推薦他們的早餐，非常美味。這裏的環境非常漂亮，酒店建築和窗外景色都非常出色，讓人感到非常舒適和愉悦。酒店的服務真的是非常周到，我們的要求他們都能夠及時滿足，給我們留下了非常好的印象。在這裏度過了一個完美的兩天，游泳池和健身房都非常棒。讓我們感到非常安全和舒適。再次感謝我們的管家姜禕凝！