Grand Royale London Hyde Park

It's a lovely hotel in a fantastic location, with easy access to public transport and situated in a safe area. The staff are incredibly warm and welcoming, and the beautifully decorated lobby adds to the charm. The service is excellent. The rooms are comfortable, though a bit on the smaller side, which can be challenging if you're handling a large suitcase. The walls are a bit thin, and the curtains could use some fixing. The room design I had was a little unusual, with stairs inside. That said, overall, it was a good experience!

Hotel Review I had a very disappointing stay at this hotel. First, the bathroom was poorly maintained: the trash bin was broken, and the faucet was faulty, spraying water directly onto the power outlet—an obvious safety hazard. Despite noticing that my family was struggling with three large suitcases, and despite having other rooms available, the staff assigned us a room on the 7th floor. This room required climbing additional steps after exiting the elevator, and the room itself even had stairs inside. Such a layout is extremely inconvenient for anyone with heavy luggage or mobility challenges. The room was also uncomfortable. The heating system didn’t work, and the low-quality blankets made it very cold and difficult to sleep at night. Even though we booked a deluxe double room, the space was so small that I suspect we may have been given the wrong room type. Additionally, the hotel entrance has a large step that everyone must climb to access the lobby, making it unfriendly for guests with large suitcases or limited mobility. As we were only staying for two nights and already burdened with a lot of luggage, we didn’t request a room change, but the overall experience was far from satisfactory. Do not be fooled by the hotel’s glamorous lobby photos—they are misleading. I cannot recommend this hotel based on my experience.

Nice and reasonably priced hotel. The rooms are small, but ok.