City View Hotel

A rather nasty little hotel (and part of a chain of similar around the near east end run by the same people apparently). The insect life in the bathroom is interesting and varied plus I got an opportunity to befriend a cockroach crawling along the side of the bed. His name was apparently Bartholomew. The room had a nice kippered aroma - I suspect the staff are told to smoke in them on rotation perhaps to mask out even more undesirable aromas ? The bedding was not dirty but smelled unusual. I also had a rather violent bout of some gastric illness a few days following my stay - which may or may not have been attributable to my soujourn here. There's a Travelodge just down the road - do yourself a favour !!

I would not call this a hotel. More like a run down hostel. I would never stay here ever again. I would not recommend it to anyone! Dirty,run down...I am not sure how it passes as a hotel..My first time ever leaving a negative review for a hotel...

Had an overnight stay at City View for an event at The London Stadium in July. The night before our stay i decided to have a look at some reviews... and I thought to myself 'oh my giddy aunt' where am I staying?! However knowing it was for myself and mate (both in our 30s and just a place to kip for the evening) I thought we would make the most of it! After realising we where on the wrong tube line making our way to Wembley and not West Ham, we finally arrived at West Ham tube station from Kings Cross. The hotel was a 15 min walk from the station and pretty straight forward for me and my mate little Rico to find. We arrived and found the owners to be pleasant, no fuss, gave us a key and told us to enjoy our stay. Yesss its a bit oldy worldy, but upon opening our room, I was pleasantly surprised (especially after reading the reviews)! This was a twin room. La Toilet was adequate and it was a private bathroom, lovely hot water and and a healthy bog flush. The room was minimal, but clean. Clean towels, clean bedding. Marvellous. Yes it was a basic room...but for one night only, it was our room!!! Double glazed windows, curtains and an oscillating fan which had not 1, not 2, not 3, but four speed settings!!! Tele and kettle provided should you fancy a cheeky brew and abit of Finders Keepers. And to our surprise upon opening the window.... a Shard view!! Yep, my mate Mehmet Scholl wasn't expecting that. We made our way to the Olympic Stadium which was around a 20 minute walk away, or 5 mins if you got a croggy. Newsagent and takeaways bang next door if you fancy a Curly Wurly or a slither of donar meat. All in all this hotel is a great spot for a base to the Stadium, for a match or an event, with your mates... maybe not your Mrs. Although my mate is looking at returning with his fiance at some point to take her to Wings n Tings restaurant. For the price its a no frills place to get your head down.

Great economy room, very clean. Would use this hotel again

If I could give 0 stars I would. Customer service: 0/5 Hygiene: 0/5 Rooms: 0/5 If you want to pay £100 for a room worth a fraction of the price and love unwelcoming outright rude staff then this is your place. One of the hotel staff at reception was extremely unfriendly. I entered the property with a friend. The staff screamed at me and threatened to call the police immediately. When trying to deescalate the situation he continued to use an aggressive tone and was extremely rude, unprofessional and unfriendly. This was the worst hotel I’ve ever been too. I left the property and didn’t end up staying because I felt so uncomfortable. The room was filthy. Their was no plug and I’m confident that the sheets were not even cleaned properly. I wouldn’t recommend this hotel to my worst enemy. In summary this hotel makes a garden shed look like the Shangri la. I would recommend you save your money and avoid this place at all cost.

very very strong smell of cigarettes

I've have visited a hotel in the middle of February 23. Out of hotels in the area I found it the most affordable (200€ for 3 nights for 2 person). We had a room on the top floor. It was quite big only bathroom is a bit small, but manageable. Beds were comfortable. Only thing is that the road is quite busy at the night and couple of times you can hear sirens of ambulance cars as hospital is not so far away. Also you can sometimes feel trains moving on the tracks as there is railroad behind the building. Otherwise there is shop nearby and plenty of places to eat. Also there is underground station and bus stops not far from hotel, so great base to explore the city. We are our breakfast outside, not far away from hotel. Would recommend if you are in London for few days and would like to explore the city for cheap.

After booking an overnight stay at this hotel I received some very bad news only 45 minutes later, which meant I was unable to travel to London. I immediately contacted the hotel to try and cancel my booking but was told the manager was unavailable. This happened repeatedly so I tried emailing. I had no response to 4 emails. I was finally told that I needed to cancel on line and the manager would deal with it later. The terms and conditions said I would lose all my money so I was reluctant to do this. They promised me it would be sorted as my circumstances were unavoidable. After two weeks I finally got a very late reply to my emails saying that I should refer to the terms and conditions and nothing could be done. £240 for one night that I never had!!!! Avoid this hotel completely. The worst customer service I have ever known.

Really helpful and pleasant staff!