Ulasan Grange Beauchamp Hotel

Overall was good, staff were friendly. However, upon checking-in my sibling accidentally cut her legs due to poor condition chair provided. We immediately called for room service. They then provided 2 bandages and told us not to further use the chair. That was the only action taken. They could have compensated or at least replace a new chair for us, as that was the ONE AND ONLY chair in the room.

This was a lovely hotel, the nearest tube is Russel square which was a short walk from the hotel door roughly 5/10mins right on the Piccadilly line. Really clean and very helpful staff. The rooms were very warm but a fan was provided and help with the thermostat reduced the heat. Great location for central London and the family room was fab. Would recommend.

We were originally booked into the Beauchamp but a few days prior were moved to their sister hotel next door called the Portland. We were very disappointed to see the difference in accommodation compared to the photos of the Beauchamp we had booked - the Portland is extremely dated and not modern looking like the other. After a long day in London and late evening being spent at BST Hyde Park, this was disappointing to arrive to. Not only this - the hotel corridors are so narrow it is like a marble run trying to navigate your way round, When we arrived to our room, it was extremely hot to the point of sweating - we had to instantly open all windows and luckily found two big fans in the cupboard which we had to leave on all night. Also, although a quad was booked and in the photos this shows two double beds - we arrived to one double bed and a pull out sofa bed with a paper thin mattress - my poor daughter barely slept do to being uncomfortable and it feeling like she was being poked in the back. This being said - the reception staff were always lovely, polite and very attentive. We were offered free breakfast which we went to the Beauchamp to have and on walking in we could definitely see it was more modern - and the cooked breakfast was actually lovely, staff were very nice and service was quick. One request would be to have the offer of a latte/cappuccino etc. rather than just your standard tea and filter coffee. So to sum it up - don't book the Portland over the two :)

Good location for us to arrive at Kings Crossing, see British Museum and ABBA. Staff was very friendly and room was surprisingly large for a UK/ European hotel. Would stay here again

this hotel is super old and narrow corridor and it is not near underground actually

This hotel is the only hotel where the staff asked the guest to fill out passport information, among the 4 plus hotels we stayed at during our 10-day long trip to London/Paris. There is something to be desired about improving that part of the process to minimize the burden on hotel guests. Our hotel room is also in a very outdated state, with very dirty carpet (visible spots all over the entire room). It is also in the lowest level of the hotel (level 0), equivalent to a basement walkout. To make things worse, while the hotel room is (unnecessarily) huge, it doesn't have a fridge. Last but not least, the entrance to bathroom also has a slightly sloped floor right near the door, making it a very dangerous area with wet floor. Overall, I would not recommend.

Convenient and good service

Good hotel, great service, they just need to improve the tv and the quality of wireless

Overall is good and staff is polite and friendly. The location is good.

酒店房間還可以，但是對客人極度不尊重。 前後預訂了三個房間，入住前幾天通知其中兩個因為維護原因要改到旁邊很差的姐妹酒店，因為幾家人要同行我們希望統一取消便於再一起訂在一起的住宿，酒店同意取消了兩個訂單，拒絕取消第一個，導致我們有一家人不得不中途離開團隊單獨更換酒店；入住時又表示還是因為維護原因，預訂的兩晚中第一晚無法入住，我們需要的兩個大床房衹能選擇去旁邊兩家酒店分開兩個房間入住，因為帶着未成年的孩子，我們被迫兩個人住了一家極差的單床房，影響休息和行程。 最惡劣的是針對這個問題我已經當場要求退費，現場幾個工作人員都表示要跟經理請示，拖了一天又一天，直到攜程介入好幾天之後才扣取了人工費退了一晚房費，浪費了我大量時間。 旅行是為了開心，沒有必要把心情浪費在服務態度這麼差的酒店上。 圖片是安排我們入住的所謂姐妹酒店，水龍頭打開都很難關上，極差。

房間很大且乾淨，有兩張1.8米大床，離大英博物館很近，出行方便，前台服務也不錯，下次再來倫敦還會選擇出行。

房間非常大。乾淨整潔，非常通風，非常滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意

房間很大，4人2張大床，非常舒適。不過英國酒店地板太薄 ，樓上行過，樓下聽得十分清楚，尤其半夜，嚇到。 不過早餐只有冷盤食物，不太好吃。

大概因為房間是個半地下室的關係，有點兒潮濕，温度不高。不過前台送了一台電暖氣，感覺好很多。好吧，這是倫敦的夏天。位置很好，溜達溜達就是大英博物館，走着去國家美術館和倫敦眼，中國城，攝政街其實也不是很遠。街區很安靜，並沒有噪音，睡的也很好。