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Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.5/5
Hebat
121 ulasan
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Ulasan yang disahkan
Persekitaran4.8
Kemudahan4.4
Perkhidmatan4.4
Kebersihan4.3
Tapis mengikut:
Atur mengikut:
Semua ulasan(121)
Ulasan positif(19)
Ulasan dengan gambar/video(5)
Penginapan yang hebat!(5)
Perkhidmatan yang baik(4)
Ulasan kurang baik(2)
Pengguna Tetamu
Bilik Queen Superior
Menginap pada Mei 2024
Pasangan
5 ulasan
4.0/5
Sangat Baik
Disiarkan pada 7 Jul 2024
Location is good, very convenience. Close to Cinvent Garden and Jubilee market and London eyes.
Terjemah
Jawapan daripada Pihak Penginapan: The Savoy is perfectly located and don't forget the hotel also overlooks the River Thames and Embankment. Thank you for these lovely photos ad positive feedback. We are happy that you enjoyed your stay with us and hope to warmly welcome you again in the future.
Pengguna Tetamu
Bilik Queen Superior
Menginap pada Nov 2024
Pasangan
3 ulasan
4.5/5
Hebat
Disiarkan pada 21 Dis 2024
Lovely room, excellent bed and facilities.
Service at breakfast too slow, very good when it arrived
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, we are most grateful for your wonderful score and feedback overall. We are, however, sincerely sorry for the delay you experience at breakfast, but happy to know it was tasty. Thank you again and we send you best wishes for 2025!
Pengguna Tetamu
Bilik Queen Superior
Menginap pada Mei 2024
Pasangan
5 ulasan
2.0/5
Disiarkan pada 22 Jun 2024
Before I arrived to UK, I was so excited to stay in The Savoy, however, the cleanliness is very poorly in the bathroom. I found some dirt on the floor and the bathtub. It was disgusting! The room attendants are very rude. One day when we returned to our room, the room attendance was cleaning in our room and she told us to wait outside until she finished! Also, I paid for the ballon before I arrived to UK, it was for my husband birthday, when we checked out, they charge it again! So please make sure you will check your bills! I am not happy with this hotel! Location is good! That’s it!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, we are just as concerned as you to hear about the cleanliness of the bathroom and rudeness of the room attendant. You had chosen The Savoy for your husband's birthday and did not anticipate such things to happened and we sincerely apologise for the disappointment caused. Should you wish for the management team to investigate, please contact the hotel directly, with the name and date of your stay. We hope you will get in touch. Thank you.
Benjamin
Bilik Deluxe King
Menginap pada Mac 2024
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 28 Apr 2024
We arrived to be greeted by service and manners from the start to the time we left.
Fantastic location,beautiful lobby and eating areas.A lovely reading room where you could read newspapers and have a drink in a quiet place.
The whole place was a quiet place really.The swimming pool is good plus the steam room and sauna.
The food was excellent too.
We went to see Back to the future musical and it was only over the road,that’s how good the location it is as well as Covent Garden being more or less over the road too.
You really do feel like a film star staying there.Amazing place.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you very much for your wonderful review and complimentary feedback. We are delighted to know how much you enjoyed your stay at The Savoy and hope to have the pleasure of welcoming you again in the near future.
Pengguna Tetamu
Bilik Queen Superior
Menginap pada Mei 2024
Melancong bersama rakan
6 ulasan
5.0/5
Luar Biasa
Disiarkan pada 15 Jun 2024
It's always great being at The Savoy
Terjemah
Jawapan daripada Pihak Penginapan: We loved having you with and thank you for posting this lovely photo. We hope to see you again soon.
Pengguna Tetamu
Bilik Queen Superior
Menginap pada Jun 2024
Solo
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 18 Jul 2024
Disappointed with the food
While Ramsey grill served an excellent a bennet soufflé the Beef Wellington was extremely average with a paste for what should have been a mushroom mixture
No Kippers on the breakfast menu a quintessential English breakfast was a disappointment too
Staff excellent especially the door men who are now celebrities and rightly so
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, we are sorry to hear about your experience and extend our sincere apologies. As this restaurant is not managed by the hotel, we will pass your review to their management team. Thank you for your kind words about the Savoy staff and we hope to have the pleasure of welcoming you to The Savoy again in the future.
Pengguna Tetamu
Bilik Deluxe King
Menginap pada Sep 2023
Keluarga
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 3 Nov 2023
Perfect stay at a perfect hotel.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, thank you very much for your five star review. We are delighted you enjoyed your stay and we hope to have the opportunity of warmly welcoming you again to The Savoy in the future. Kind regards, Debra Patterson, Quality Executive
Pengguna Tetamu
Bilik Deluxe King
Menginap pada Feb 2022
Pasangan
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 26 Jun 2022
Iconic hotel. Sensational service. Can’t wait to go back again.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, We realise this reply is long overdue, but we experienced a little issue in our system. We still wanted to thank you for your review and hope that we will see you again at The Savoy one day. Kind regards, Debra Patterson, Quality Executive
Cuongcon74
Bilik King Mewah
Menginap pada Nov 2024
Keluarga
3 ulasan
4.5/5
Hebat
Disiarkan pada 12 Jan 2025
Cách âm giữa các phòng không tốt. Hộp kỹ thuật đi cạnh đầu giường gây tiếng ồn
Terjemah
jiaoer
Bilik Deluxe King
Menginap pada Mac 2024
Solo
2 ulasan
2.8/5
Disiarkan pada 28 Apr 2024
酒店服務人員裏有賊,偷了我行李箱裏的首飾,酒店説會調查、也不過是看看監控、查一查房間進出人員做些溝通,不指望能找回來。先給了酒店半天時間去查,半天后安保經理表示和三位進了房間的員工溝通後沒發現異常、調查還在進行中暫時沒有結論。於是我就報警了。
酒店前台一個菲律賓裔女服務人員挺友好的,但是退房的時候又搞笑來了,一個白服務員給我的賬單除了房費以外是114鎊、有好些個我不清楚的費用項,詳細問下來是接送行李的費用、額外送礦泉水(每日酒店常規供應2瓶、打電話要水的時候沒有説需要額外的費用)的費用,我表示很困惑、服務員又主動説她可以從賬單上拿掉,好像給我個favor一樣,我很不客氣跟她説“yes you should”。最後賬單金額不到40鎊。這一套流程下來是為了啥?表示給我個優惠?
另外房間洗臉池的水下水很慢,早餐略粗糙。
寫下來真實的經歷給大家參考。有歷史的老酒店設施老舊一點能理解,有內賊這事兒誰是冤大頭誰就去吧。
Terjemah
Jawapan daripada Pihak Penginapan: 我們理解這種情況讓您感到不安,我們深表歉意。 我們的安全團隊當時確實進行了徹底的調查,以找到您的香奈兒髮夾,並始終與您保持聯繫,但不幸的是沒有找到該髮夾。 如果您有任何未決事項想與值班經理討論,我們邀請您與我們聯繫。
Jawapan daripada Pihak Penginapan: Dear Berrykisses,We love the photos! They did indeed have their first dance here. The Savoy is perfectly located for the most lovely walks along the River Thames and close to any number of exhibitions, museums, theatres and concert halls to enjoy. We hope to see you again soon. Kind regards, Debra Patterson, Quality Executive
Jawapan daripada Pihak Penginapan: 非常感謝您的精彩評論。 我們很高興您在薩沃伊酒店度過愉快的時光,並希望將來再次歡迎您。
Pengguna Tetamu
Suite Junior King dengan Pemandangan Sungai
Menginap pada Jul 2024
Keluarga
20 ulasan
5.0/5
Luar Biasa
Disiarkan pada 14 Ogo 2024
房間大 裝修品味高,視野好
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Your high score is wonderful, thank you. We are delighted that you so enjoyed your stay with us and hope to welcome you back again very soon.
YauNoi
Bilik Queen Superior
Menginap pada Mac 2024
Pasangan
14 ulasan
4.2/5
Sangat Baik
Disiarkan pada 10 Mei 2024
它的主要特點是早餐非常棒,
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for your positive review and great feedback about the breakfast. We hope to see you again at The Savoy in the future.
Pengguna Tetamu
Bilik Deluxe King
Menginap pada Jul 2023
Keluarga
7 ulasan
5.0/5
Luar Biasa
Disiarkan pada 11 Ogo 2023
非常滿意,服務及其高質量!還會再來!!!!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for your five star review and we hope to welcome you again to The Savoy in the future. Kind regards, Debra Patterson, Quality Executive