Ulasan Moxy Downtown Los Angeles

Jawapan daripada Pihak Penginapan: Hi Guest,Thank you for choosing Moxy Downtown Los Angeles and for your generous review. We are glad you had a pleasant stay and that you liked our well-appointed rooms with beautiful views. That said, we are sorry that you experienced a long wait time with our valet service. Our goal is to provide outstanding hospitality in all areas of our hotel; therefore, we are grateful for your feedback as we continually strive to improve our efforts. Thank you again for your comments, and we look forward to welcoming you back very soon.Peace + Love + MOXY,Steve ChoeCaptain

Jawapan daripada Pihak Penginapan: Hello Thomas, Thanks for staying at Moxy Downtown Los Angeles and for your feedback. We are glad you enjoyed your stay. It was a pleasure hosting you, and we hope to see you again soon. Peace + Love + MOXY,Steve Choe,Captain

Jawapan daripada Pihak Penginapan: Hello Enkhjin, Thanks for the kind rating! We are thrilled that you loved our new hotel and what makes us different here at Moxy Downtown Los Angeles. Regarding the incidental hold, Any incidental hold remaining will be refunded back to your account, and this can take your bank a few business days to process. We hope you’ll come back to see us again soon! Peace + Love + MOXY, Steve Choe, Captain

Jawapan daripada Pihak Penginapan: Hi there, Thanks for the review! We love that you mentioned how much you liked our fab location. However, we apologize for not meeting your expectations with our rooms and that you felt we were lacking in some areas. We know we aren’t your traditional hotel experience, but we do want to give you absolutely everything you need for a great stay, whether here for business or leisure. Thanks also for letting us know about the things you would change. Your additional insights have been noted as well, as we are always striving to enhance our guest experience. We hope to have another chance to see you again. Peace + Love + MOXY,Steve Choe,Captain

Jawapan daripada Pihak Penginapan: Hello Guest,We are committed to providing our guests with a fulfilling stay, and we want to thank you for bringing this to our attention. Please know we take accusations of this nature seriously, and we appreciate your patience as we investigate. Our hope is to resolve this situation quickly, and please reach out to the front desk as soon as you can.Peace + Love + MOXY,Steve ChoeCaptain

Jawapan daripada Pihak Penginapan: Hey Mr. Yuan, Thank you for making Moxy Downtown Los Angeles part of your travel plans. We are glad to know our location worked out perfectly for you, and we appreciate you mentioning the food and beverage credit we offer. Thank you again for your recommendation, and we look forward to seeing you again soon. Peace + Love + MOXY,Steve Choe,Captain

Jawapan daripada Pihak Penginapan: Hello Valued Guest,Thank you for taking the time to tell us about your stay with us. We regret your disappointment with the lack of a refrigerator in your room, and we are very sorry for the noise disturbances you experienced. We appreciate your patience and will use your remarks in the process of finding solutions to eliminate this issue. Please know our front desk is always available to help make the most of your visit! Furthermore, we apologize for your dissatisfying breakfast experience and for the inconvenience you faced with regard to the breakfast charges. We are grateful for your thoughts on this matter. You have our assurance that we will review your comments appropriately as we are committed to enhancing our services on all levels.Peace + Love + MOXY,Steve Cho,Captain

Jawapan daripada Pihak Penginapan: Dear Baasanjargal,Thanks for taking the time to share your comments about our hotel. While we understand we aren't for everyone, we are sad to know we didn't meet your expectations. This is not what we are about. We have shared your comments with our crew, as we are always looking for ways to improve. We hope you had a fantastic time in Los Angeles, and we wish you the best in your travels.Peace + Love + MOXY,Steve ChoeCaptain

Jawapan daripada Pihak Penginapan: Hey Guest, We think we have a pretty great thing going on too, and we love that you enjoyed so many things about Moxy Downtown Los Angeles, especially our fantastic location, fun atmosphere, and amazing fitness center! Come back anytime!Peace + Love + MOXY,Steve Choe,Captain

Jawapan daripada Pihak Penginapan: Hey Harpal,We think we have a pretty great thing going on too, and we love that you enjoyed so many things about Moxy Downtown Los Angeles, especially our fantastic location! It's so good to hear how much you loved your time with us. Thank you for your business and amazing feedback. Come back anytime!Peace + Love + MOXY,Steve ChoeCaptain

Jawapan daripada Pihak Penginapan: Hey Sherrie,Thank you for your awesome review. We love that you love all things Moxy and are now an official Moxy Downtown Los Angeles fan. Thanks so much for the high marks and your adoration about our fantastic location, super comfy beds, and fun vibe. We can't wait to see you again the next time you are in the area!Peace + Love + MOXY,Steve ChoeCaptain