OnAir45502506380
28 Julai 2024
This place is in desperate need of renovation super run down and falling apart. The pictures on the website must have been taken when this hotel was in its prime, 15-20 years ago. It’s surprising that Wyndham has their name associated with it. We're relieved that we’re only staying for one night, I could not imagine enduring more. The rooms are dirty, the pleather pull-out couch is peeling apart and covering the floor and when we opened we we found food and garbage inside and underneath it. We slept the kids in the same bed as us, I could not make Then sleep on that filth. The furniture is broken, tvs do not work ac units falling off the wall. The pool also is run down with broken stairs and there is no working filters. The pictures of the pool with the waterfall on their website looks awesome but again probably taken 20 years ago. On the one positive note, a few of the staff members were excellent, but unfortunately, the front desk staff were less accommodating and seemed annoyed by our presence during check-in and that they had better things to do than help us check in. They also never answerer the phone, landline or hotel phone. At check in you have a sign that you there is online after 10pm, but that rules does not seem to apply to the ****** weddings. This place needs a complete overhauled and anew management company, Wyndham needs a wake up call. Wonder who actually gives this place a 5/5, guess it is the staff and their friends and family. DO NOT STAY HERE!!!!
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