Hotel berhampiran Starz City Casino, Lowlands

I only stay for one night . However I received Awesome customer service. I was allowed to get lunch before my official check in time that was 3pm. . The young lady at the baggage area was professional. After checking in and receiving my bottle water and champagne. I was told where to go but got a bit confused . Nonetheless i asked where the buffet was and was escorted to the buffet restaurant by a gentleman from the beach where you get your towels. When I got to the buffet a young man greeted me with a nice smile and offered me something to drink letting me know that the restaurant was closed and will be opening shortly. This to me was awesome customer service. I ask let him a few questions as it relates to Wi-Fi and he was able to tell me. My only issue was I checked you cannot gain access to Wi-Fi until you are assigned a room number. I checked in at 12 am and my room was going to be ready until 3pm I had no access to Wi-Fi and couldn’t call me family to let them know I was safe. There should be a way to gain Wi-Fi access before you are assigned a room. A one time access 30 minute access Other than that everything else was great . The workers at the Buffett was awesome especially a young man with braids that worked the morning and evening shift night of the 8/7/23.

Food was excellent, we enjoyed the breakfast, a Super Omelette well done and tasty, the bar had many selections. We went the second week of October and the beach was not that clean, there were many sea****s at the edge.

I stayed with friends at this resort for a few days during my visit to St. Maarten. The resort is beach front however, it felt man made. The sand was very much like quick sand if you stood in one spot too long. There was also a pool which was very nice and there often activities in the pool area. The rooms were nicely furnished but after speaking with others staying on site there were many rooms that had an issue with odor. My friends room had a strong odor and it took several complaints before someone actually came and addressed the issue. The staff that responded explained there was a ventilation issue causing the odor issue but to me it smelled like mildew. Despite the delay in a response to the smell complaint the staff members were always pleasant. Also, please note that if you chose this resort you should expect to be approached about attending a time share presentation. If you agree to attend beware of - Diane. She claimed to be a trainer in the time share presentation department - avoid her! She asked inappropriate questions throughout her so called presentation. Every time she asked where I had traveled in past and I told her she seemed jealous. She never actually showed me the property she wanted to buy into but was offended and interrogated me about why I didn't agree to purchase. She said “it’s Hilton”. When I told her again I wasn’t interested and explained that Hilton resorts outside the US don’t all live up to the Hilton name she became angry. I couldn’t believe she was a trainer because she was very unprofessional. She also insisted on signing me up for a Hilton AmEX card which I thought was so inappropriate. At one point I thought she might be intoxicated because she spoke in run on sentences and much of what she said was rambling and incoherent. Had I wanted to purchase, I definitely would NOT have done so with deranged Diane.

The staff was warm and friendly.A special shout out to Kelma at the front who made sure we were checked in quickly and made our stay enjoyable and comfortable, very warm and friendly. The rooms were extremely clean and well equipped. Beach is on the property. Food and grocery also. Loved it

The only thing that kept me from giving a stellar review for unit B262 at this resort is the fact that not one, but every single day, the workers parked their mop buckets and their utility carts with cleaning supplies on it on our patio, which blocked the view all the way to the beach and hindered us from using our patio table and lounge chair, one day, I spoke on it, and one of the carts was moved slightly down to open the view more but the next day they were right back in the original spots not sure why the locations couldn’t have been shared with all of the units. I must add on a positive note that the accommodations were great and the staff was awesome.

Our last stay at Baker’s Suites was in 2018. This year we stayed in a Hibiscus Suite for 1 night before a cruise. Hotel is close to the airport ($18 by taxi) and within walking distance of restaurants and food markets. All hotel staff members were friendly and helpful. Room was tastefully decorated, clean, and comfortable with a good bed and pillows. Excellent AC. Good water pressure and plenty of hot water. Good high speed wifi. Kitchenette was well equipped with refrigerator, cook top, coffee maker, dishes, and utensils. Beach towels were provided in the room. Continental breakfast is no longer provided. Elevator available for access to higher floors, but one might still need to negotiate some steps for room access. Location is just across the street from Kim Sha beach, where sun chair and umbrella rentals are available. Hotel is located on a busy street, so earplugs might be necessary for sleeping. Baker’s Suites was perfect for our short visit, and we would stay there again.

The staff means well, and when no cab was available for a ride into Phillipsburg, one of the men offered to drive us there. But the reason we went to Phillipsburg and spent the day at Seaview Beach Hotel, was to get away from the construction noise and lack of amenities at Port de Plaisance. We were assigned a room directly above ongoing renovations which began before 7:30AM, including on a Saturday. The pool area provides shade for, at most, four or five lucky people; otherwise, no umbrellas. And no pool towels, unless you walk quite a distance back to the main office where you’re told it will cost $10 per towel deposit and, no, it cannot be charged to your room, it must be paid in cash which is back in your room which is when you decide to spend the day elsewhere.