Mandarin Oriental Palace, Luzern
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Lucerne
Mandarin Oriental Palace, Luzern
Certified Sustainable2024 Global 100 - Scenic Hotels
Haldenstrasse 10, Lucerne, Canton of Lucerne 6006, Switzerland
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Commanding a pristine setting on the shores of Lake Lucerne and with captivating views over the Swiss Alps this iconic Belle Epoque landmark has shone in the heart of Switzerland since 1906. Reopening as Mandarin Oriental Palace Luzern after an extensive renovation this chic hotel is set to usher in an era of contemporary elegance and legendary service. Lucerne s most exclusive venue is welcoming you with 136 exquisitely designed rooms and suites a wide range of dining experiences a holistic Spa sanctuary and elegantly appointed function rooms.Show More
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4.7/5Amazing·Excellent Location
Very good stay experience, great location, you can walk by the lake right outside, very convenient
Guest UserAll 73 Reviews
Amenities
RestaurantAlcohol-Free Rooms (On Request)SaunaSpaFitness RoomPublic ParkingBarMeeting RoomMulti-Function RoomCurrency Exchange
All Amenities
Surroundings
Airport: Buochs Airport
(18.6 km)
Train: Rigi Kulm
(21.2 km)
Landmarks: Grand Casino Luzern
(210m)
Map
Rooms
Guest Reviews
Services & Amenities
Policies
3
Lake View Junior Suite With Terrace
3 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private entrance
Check Availability
4
Superior Room - Accessible
1 King bed or 2 Small double beds
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
5
Superior Room
3 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private entrance
Private toilet
Check Availability
5
Lake View Junior Suite With Balcony
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Toothbrushes
Private toilet
Check Availability
4
Lake View Suite With Terrace
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Private toilet
Blackout curtains
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4
Lake View Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Private toilet
Blackout curtains
Check Availability
4
Deluxe Lake View Room With Balcony
1 King bed or 2 Small double beds
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
4
Lake View Tower Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Toothbrushes
Private toilet
Check Availability
5
Mandarin Room
1 King bed or 2 Small double beds
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
5
Panoramic Junior Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Private toilet
Blackout curtains
Check Availability
5
Deluxe Lake View Room With Terrace
1 King bed or 2 Small double beds
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
4
Deluxe Lake View Room
1 King bed or 2 Small double beds
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
4
Superior Lake View Room With Terrace
1 King bed or 2 Small double beds
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
3
Lake View Junior Suite - Accessible
1 King bed or 2 Small double beds
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
5
Superior Lake View Room With Balcony
1 King bed or 2 Small double beds
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
4
Lake View Junior Suite King Or Twin
1 King bed or 2 Small double beds
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Toothbrushes
Private toilet
Check Availability
5
Superior Lake View Room
1 King bed or 2 Small double beds
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
5
Lake View Suite With Balcony
1 King bed or 2 Small double beds
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
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Guest Reviews
4.7/5
Amazing
73 reviews
Verified Reviews- Cleanliness4.6
- Amenities4.7
- Location4.7
- Service4.7
Average for similar properties in Lucerne
Guest User
August 10, 2024
The hotel is in a great location, right by Lake Lucerne. They upgraded us to a lake view room for free and added an extra bed for free, prepared snacks and champagne🍾. So thoughtful, I will stay here again next time.
There are not many breakfast options, but you can dine by the lake
Original TextTranslation provided by Google
TiantianCandice
July 30, 2024
The room is very new and the gym is also very good. However, there are so many flies in Switzerland that I dare not open the window. As soon as I open the window, a few flies will fly in. The lake view room can only be viewed through the glass.
Original TextTranslation provided by Google
NEPTUNO
August 17, 2024
Excellent location. The top hotel in Lucerne. The hotel is right by the lake. The scenery is picturesque. The train station is a 15-minute walk away. The service attitude is very good. The room area is not big enough. The room facilities are luxurious. The decoration details are worthy of praise. It is worthy of being a well-known hotel brand.
Original TextTranslation provided by Google
Guest User
October 24, 2024
The location and environment are all good. I didn't try the food. The turndown service was a bit mediocre. A little boy didn't have any containers in his hand and pinched two pieces of chocolate and handed them to me. I didn't quite understand it.
Original TextTranslation provided by Google
Guest User
July 26, 2024
Very good stay experience, great location, you can walk by the lake right outside, very convenient
Original TextTranslation provided by Google
Guest User
February 11, 2024
Overall experience: very, very good, leaving very unforgettable memories
After entering the hotel, you will first be presented with hot towels and welcome tea. After asking a series of requirements, the front desk will also provide you with a free map of Lucerne, as well as free bus tickets, which you can experience or take home as a souvenir.
Plus a note about the honeymoon trip
The hotel got a free upgrade to a very nice lake view room with a terrace.
In addition, champagne and four small pieces of dessert were given as a gift
We ordered chicken steak using room service and got a side of fries with three kinds of sauces. The price was high but it was really delicious.
Original TextTranslation provided by Google
king_zhigang
July 12, 2024
Probably the best hotel in Lucerne!
Original TextTranslation provided by Google
Moshangsangshenye
August 24, 2024
All very good. Very good.
Original TextTranslation provided by Google
Naibaibuding
December 3, 2023
The location of the hotel is great! ! I will choose it next time!
Original TextTranslation provided by Google
Certified Sustainable
This property has been certified as sustainable by Vireo to the GSTC Criteria
Services & Amenities
Most popular business facilities
Restaurant
Alcohol-Free Rooms (On Request)
Sauna
Spa
Additional charge
Fitness Room
Public Parking
Additional charge
Bar
Meeting Room
Additional charge
Multi-Function Room
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Luggage Storage
Restaurant
Spa
Fitness Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Parking
Public (not only for guests) is available Off-site parking, and Charge, CHF 55.00 (approx. NZD 107.38) Daily. Reservation not needed.
Public Parking
Additional charge
Valet Parking
Additional charge
Transportation
Shuttle Bus Service
Additional charge
Business Services
Meeting Room
Additional charge
Fax/Copying Service
Wedding Service
Multi-Function Room
Front Desk Services
Currency Exchange
Front Desk Safe
Luggage Storage
Concierge Service
VIP Check-In Service
24-Hour Front Desk
Express Check-In and Check-Out
Lockers Available
Languages Spoken
English
French
German
Italian
Spanish
Food & Drink
Bar
Room Service
Alcohol-Free Rooms (On Request)
Halal meals provided
Public Areas
Elevator
No Smoking in Public Areas
Smoking Area
Public Audio System
Garden
Health & Wellness
Fitness Room
Sauna
Spa
Additional charge
Beauty and Makeup
Kayaking
Off-site
Cleaning Services
Laundry Service (On-Site)
Additional charge
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Clothes Steamer
Facilities for Children
Children's Meals Available
Children's Desktop Game/ Jigsaw Puzzle
Accessibility
Accessible Rooms Available
Stair-Free Property Entrance
Safety & Security
First Aid Services
First-Aid Kit
Fire Alarm
Fire Extinguisher
Smoke Detector
Security Alarm
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowedAdditional charge
Types of pets allowed: dogs
Fee: CHF 50.00 (approx. NZD 97.62) per pet per day
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 1905
- Renovated: 2022
- Number of Rooms: 136
Commanding a pristine setting on the shores of Lake Lucerne and with captivating views over the Swiss Alps this iconic Belle Epoque landmark has shone in the heart of Switzerland since 1906. Reopening as Mandarin Oriental Palace Luzern after an extensive renovation this chic hotel is set to usher in an era of contemporary elegance and legendary service. Lucerne s most exclusive venue is welcoming you with 136 exquisitely designed rooms and suites a wide range of dining experiences a holistic Spa sanctuary and elegantly appointed function rooms.