Hotel 4 bintang Montano Lucino yang Popular

This was one of the worst experiences I’ve ever had with a hotel. The hotel is miles away from anything remotely resembling Lake Como - the area it is in is extremely dangerous and sketchy. There was a swastika drawn on the wall outside our hotel. There are no paths if you are walking near the hotel - you have to walk on the side of the road. The hotel staff were EXTREMELY rude - when asking simple questions they would roll their eyes and tell us “no” and we had instances where we would come down in the morning and staff would scoff at us because we were young girls. The air conditioning in the room doesn’t work and the rooms are often boiling. If you ask staff if there’s any way to turn it up you will simply be told “no” in an impolite manner. There are no access routes into Como, meaning you are stuck in a hotel, with no outdoor areas, in a hot, sticky room that is decorated like a 15 year old boys bedroom. Whoever gave this place four stars needs to seriously look at themselves.