Hotel berhampiran El Mojito Tropical Lounge di Lugano

L'Hotel Ibis è parte del brand economico della catena francese Novotel. All'esterno si presenta come una struttura ultramoderna, con ampia hall e piscina. Le sorprese iniziano quando si entra nelle camere : sono microscopiche, prive di qualunque arredo, persino di una semplice sedia per appoggiarvi una valigia. Sul letto matrimoniale, sebbene la stanza fosse stata prenotata per due adulti, è presente uno sorta di letto a castello per un ragazzo, posizionato in modo tale da garantire che gli ospiti, alzandosi dal letto, si rompano la testa. Il meglio deve ancora venire. Il bagno è rappresentato da un lavandino, anch'esso microscopico e da una cabina doccia, ospitati all'interno della stanza da letto stessa ed il water è confinato in un minuscolo sgabuzzino in cui una persona normale entra a stento. Il bidet è assente in quanto ritenuto evidentemente inutile. Il prezzo è relativamente economico rispetto agli standard svizzeri ma l'economia non può giustificare un'osèitalità così scadente. Veramente imbarazzante.

I stayed only one night as my preferred hotel was fully booked and I was forced into hotel city lugano. I was pleasantly surprised. The staff was the kindest I have ever encountered anywhere in the world. Sure the decor isnt anything to praise and they dont have room service or other basics but it is clean and efficient. I have to say one more time that the staff here is just amazing, every single one of them. I would recommend this hotel.

Súper decent hotel outstanding staff my stay here with my family was wonderful and comfortable. The best thing about a vacation is to rest well and have a delicious breakfast and this hotel has it all, a first class service, with high quality care, I have to mention what caught my attention the most was the hygiene at breakfast time is very Important for me. I don't have many photos but I do have videos that I can't upload here from the hotel but I have it on my Instagram karol__0729….Very satisfied with our stay, just need to implement the parking

Luganodante definitely like you (us)! Staff were welcoming and knowledgeable. Room is clean and cosy. Had dinner at the hotel’s restaurant/bistro - flame grill - awesome service! The only regret was staying there for just one night, wish we had stayed longer. Will definitely choose to stay at Luganodante again if we are back. Thank you team! IMPORTANT TIP: please take the funicular - Lugano Città - from the Lugano Stazione to the hotel (just stop outside the hotel, very convenient). If feeling adventurous, proceed to enjoy the walk/hike down to the hotel from the station.

While the overall stay was comfortable the service especially the front desk was disappointing. For starters the reception has a welcome drink which guests can consume when they arrive, however if a guest wants to have it otherwise - they are expressly stopped by the front office staff staring that ‘you can drink only at check- in not otherwise’. Wow! I found that rude and shocking. 0 points on hospitality for that. Late checkout - no flexibility to checkout late even by 30 mins. The front desk staff kept calling us inspite of a request to checkout at 12 noon latest 12.15 pm but no later. If you’re sitting in the lobby waiting to leave for your next meeting after checking out the looks from the staff were as if you’re unwanted. Your stay is over Just Get Out - don’t hover around. Complimentary drinks at the bar - served as if they’re doing us a favour and if you don’t consume the drinks the same as on checking in the front office staff will confirm with bar whether you have indeed consumed the complimentary drinks or not before renewing or issuing a fresh voucher! They don’t trust you and take your word for it! I personally found that offensive.

This was a reassuring, well appointed hotel. Excellent breakfast, a small bar but with lovely drinks. So close to the station (but you wouldn't know you are!) so only 2 mins walk to get the train but also only 2 mins walk into the centre of the old town. This hotel has fantastic service and we were particularly grateful to the Night Manager Guissepie (sorry if we have your name wrong), who made us a snack late at night and gave us some fantastic advice about the area.

Well..... where do I start, this is one of the most breath taking places I have ever visited in the world. I booked this for my daughters 30th birthday it was her choice to go to Switzerland, neither of us had visited this part of the world before and it far exceeded our expectations. It took a plane, train and a taxi to get us to the hotel so a bit of a journey but sooooooo worth it. We flew to Milan, took a train to Lugano and got a cab up to the hotel. Tip catch the 444 bus from the train station, it so much cheaper than a cab and the bus drops you right outside the hotel, we used the bus every time after that to go down to the town. The hotel itself is stunning, the views are amazing, you have to see them to believe the photos do not capture the utter beauty of this place. You will also notice the peace, all you can hear is birdsong, it is absolute heaven. The hotel staff are amazing, they could not be more helpful. We has lots of questions and time and again they helped even printing bus time tables and giving us maps and tips. We had a welcome prosecco on arrival and then went to find our room. WOW! and what a room We had been upgraded from a garden room to a room with a view of the lake and a wrap around balcony. My daughter opened the balcony door and almost burst with excitement, it was amazing. We had a twin room which was large and super bathroom and even the view from the loo. The room was clean and comfortable, there is a safe, fridge and kettle. You are provided with robes, slippers and even a bag to pop your bits in when using the spa. This hotel has thought of everything. I could write a 10,000 word review on this hotel there is so much to say. The infinity pool is warm and you lean your elbows up on the side and just stare at that view. There is an amazing indoor pool which you can swim into from the outside pool through automatic doors. Tip give the sensors a little wave and the doors open quicker. We had two treatments in the Dot spa a massage on one day and a facial on the other, both fabulous and the staff in the spa are great. Breakfast was included in our room rate and had so much choice. We eat in the restaurant for lunch a dinner but also had room service and dinner on our balcony which was lovely and a little bit cheaper to. The view every where are fantastic, it takes 30 minute to get up the mountain so you are very high. There is a little airport way below and we loved watching the planes take off over the lake and we were still way above them. We took a walk through the Algra mountain one morning and whilst it is challenging (its very steep) it is so beautiful and worth the climb. I could say so much more but I think you should just go and see for yourself. You will not be disappointed you will come away feeling on top of the world. My daughter loved it so much she is going to return with her husband for their 10th wedding anniversary. Thank you so much Kurhaus we had the best time.

The hotel staff in particular at the reception were very helpful and provided support in terms of what to visit in Lugano as a tourist. In fact they recommended few beautiful places that I was aware of. Furthermore, the room was spacious, parking lot was withing the hotel area and the lake was only 200 meters away from the hotel. Overall, excellent hotel with fantastic staff. Thank you Laila and everyone to make my stay a memorable experience.

Sekiranya anda menempah hotel mewah di Lugano, tidak ada pilihan lain untuk saya. Walaupun tidak betul-betul di tengah-tengah Bandar, ia berada di kawasan yang bagus dan tenang dan 10-15 minit berjalan kaki ke bandar sangat bagus untuk menenangkan perut setelah makan banyak pizza. Kawasannya sangat menakjubkan, pemandangannya luar biasa, sarapan bufetnya tidak mengagumkan tetapi sangat bagus (Walaupun wanita yang boleh duduk di sini anda boleh tersenyum sedikit lebih banyak, semua kakitangan lain ketika sarapan sangat bagus). Lido peribadi hebat. Saya tidak akan pernah menginap di hotel lain di Lugano untuk perjalanan musim panas tahunan kami, ini telah memenangi kesetiaan saya seumur hidup.

Not a bad stay at this hotel. Close to all that Lagano has to offer. Lots of shopping and restaurants right behind the hotel and a very nice lake walk to the front of the hotel.The lake is Beautiful anytime but after dark all the houses around the lake light up which is nice. Room 354 offers great views of the lake and has a large bath and separate shower which is great. Breakfast is good and has a selection of meat’s eggs cheeses and pastries along with the usual fair for a buffet breakfast. Parking is a pain although they validate your parking which is good. There is a small area out front of the hotel to unload your bags which makes things easier. Not a bad stay but my only complaint was the beds! boy are they low and uncomfortable.