Pengguna Tetamu
5 November 2024
This was our second stay in the hotel, and this time we got a Leisure double room in the main building. Room and bathroom were spotless and convenient. We had a nice view on the park with the beautiful palm trees. During our check-in, it felt more like a business hotel than a family hotel. Breakfast is excellent, many hot and cold choises. The staff here was friendly, besides one elderly guy that took his job a bit too seriously, and therefore he was on the brink of being rude. Location is excellent, near the central trainstation, and only minutes away from the cable car to the center of Lugano, with all the shops and restaurants. We had dinner in the hotel restaurant twice, the Grotto, which was very good. This time we did not use the pool, because of the weather (october). On the negative side: no coffee/tea facilities in the room.
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