Swiss-Belinn Luwuk

Ulasan Swiss-Belinn Luwuk

Swiss-Belinn Luwuk

Jl. Kantor DPRD Baru, Maahas, Bukit Mambual, Luwuk Selatan, Banggai Regency, Central Sulawesi, 94716, IndonesiaLihat Butiran Hotel
Swiss-Belinn Luwuk
Swiss-Belinn LuwukSwiss-Belinn LuwukSwiss-Belinn Luwuk
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

8.9/10
Very Good
75 ulasan
Ulasan yang disahkan
Location8.8
Amenities8.8
Service8.8
Cleanliness9.3
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Susun mengikut:
All reviews(75)
Positive reviews(73)
Reviews with photos/video(24)
Great service(14)
Awesome stay(12)
Clean pool(11)
Great swimming pool(11)
Nice sea view(7)
Negative reviews(2)
Katerina BLR
Deluxe Double Room with Sea View
Daftar masuk pada Jul 2025
Solo traveler
3 ulasan
9.5/10
Amazing
Disiarkan pada 4 Ogo 2025
what can I say about this hotel... the first one, there is very polite reception, they can give you good advice and show the best rooms they have to choose. the second one, really pretty sweeming pool inside, it's looks no so big, but it has a very nice view to the sea and warm water, where you can relax and enjoy the surroundings. the third, what I really enjoy....full inclusive barbecue dinners only for 7 usd, the waiters looking for you and try to help you with everything they come to you to ask and suggest the best dishes or just bring fruits or juice. It's the place where the staff really try to take care of you. after long trip, I really enjoyed the place and got energy for the future steps in my trip to sulawesi Island.
Jawapan daripada Pihak Penginapan: Dear Katerina BLR,Thank you so much for your thoughtful and detailed review!We're truly happy to hear that you enjoyed your stay especially for the warm welcome at reception and the relaxing pool with its sea view, to the delicious and affordable barbeque dinners. Your kind words about our attentive staff mean a lot to us, and it's wonderful to know that you feel refreshed and energized for your journey across Sulawesi.We hope to welcome you back again in the future.Warmest regards,Dhani HPGeneral Manager, Swiss-Belinn Luwuk
Guest User
Deluxe Double Room with Garden View
Daftar masuk pada Jun 2025
Couple
8 ulasan
10/10
Outstanding
Disiarkan pada 22 Jul 2025
It was a truly wonderful stay. The breakfast in particular was more than delightful, and the all-you-can-eat dinner was fantastic too. All in all, one of the best hotels we’ve ever stayed in.
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for your kind feedback!We’re thrilled to hear that you had a truly wonderful stay with us. It’s especially rewarding to know that you enjoyed both our delightful breakfast and the all-you-can-eat dinner experience.Your kind words truly mean a lot to our team, and we’re honored to be considered one of the best hotels you’ve ever stayed in. We look forward to welcoming you back for another exceptional experience in the future!Warmest regards,Dhani HPGeneral Manager, Swiss-Belinn Luwuk
Aloyloy
Deluxe Double Room with Garden View
Daftar masuk pada Mei 2025
Business traveler
3 ulasan
7.5/10
Disiarkan pada 13 Jun 2025
Nice view, clean room. However towels are old and yellowish. Please change a new batch of towels
Jawapan daripada Pihak Penginapan: Dear Aloyaloy,Thank you for your valuable feedback.We’re glad to hear you enjoyed the nice view and clean room. We sincerely apologize for the condition of the towels provided during your stay. Your comment has been noted, and we will coordinate with our housekeeping team to ensure the linen inventory is refreshed and maintained to a high standard.We appreciate your suggestion and hope to provide you with an even better experience on your next visit.Best regards,Management Swiss-Belinn Luwuk
Guest User
Deluxe Double Room with Sea View
Daftar masuk pada Sep 2025
Couple
3 ulasan
9.5/10
Amazing
Disiarkan pada 18 Okt 2025
Very nice hotel with a great view, but outside of the city. The staff was super kind and helpful. Definitely recommended.
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Warm greetings from Swiss-Belinn Luwuk.Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed your stay with us and appreciated the beautiful view as well as the kindness and helpfulness of our staff.While our location may be slightly outside the city center, we’re glad it allowed you to experience a more peaceful and scenic environment. Your recommendation means a lot to us and is truly appreciated.We hope to have the pleasure of welcoming you back in the near future.Warm regards,Dhani HPGeneral Manager
Guest User
Deluxe Double Room with Pool View
Daftar masuk pada Jul 2025
Couple
4 ulasan
8.5/10
Very Good
Disiarkan pada 29 Ogo 2025
Great hotel , nice sea views, amazing breakfast buffet. But the restaurant service is extremely slow..
Jawapan daripada Pihak Penginapan: Dear Fernando,Thank you for your review. We're delighted you enjoyed the great hotel, nice sea views, and amazing breakfast buffet. We sincerely apologize for the slow service at our restaurant and will address this with our team to ensure a better experience for our guests.We look forward to welcoming you back for a more comfortable stay in the future.Warm regards,Dhani HPGeneral Manager, Swiss-Belinn Luwuk
Guest User
Deluxe Double Room with Garden View
Daftar masuk pada Jan 2025
Couple
15 ulasan
8.0/10
Very Good
Disiarkan pada 26 Feb 2025
Since 2017, the Swiss-Belinn Luwuk is the place we always stay whenever we are in Luwuk. We are always welcomed very pleasantly every time we come back.. The staff are always very friendly and helpful. From the receptionist Yunia, to Rini, Sherley, Rheza and specially ELL who are always smiling and attentive, in the restaurant at the buffet breakfast (which is plentiful and has good variety) The only downside was some of the food quality from the "a la carte menu" in the restaurant in the evening and how long it took to produce the food. For example it took 40 minutes to an hour to make Nasi Goreng. I also ordered a whole fish on two occasions and it almost inedible. The rooms are still well appointed. With comfortable beds and good bathrooms. Overall, if I am visiting Luwuk I will continue to stay at the Swissbel.
Jawapan daripada Pihak Penginapan: Dear Mrs. Rose Ann,Thank you for your loyalty and for choosing Swiss-Belinn Luwuk since 2017! We're delighted to hear that our staff, especially Yunia, Rini, Sherley, Rheza, and Ell, have made your stays enjoyable. Your kind words about our breakfast and comfortable rooms mean a lot to us.We sincerely apologize for the delay and inconsistency in the à la carte dining experience. We will work on improving food quality and service speed. We truly appreciate your continued support and look forward to welcoming you again on your next visit to Luwuk!Warmest regards,Heykal D. SyariefGeneral Manager, Swiss-Belinn Luwuk
FAHOKA
Deluxe Double Room with Garden View
Daftar masuk pada Ogo 2024
Traveling with friends
110 ulasan
7.0/10
Disiarkan pada 5 Sep 2024
Far from the town, hard to book car. Have gym and swimming pool. Near snorkling area - its very clean and clear.
Jawapan daripada Pihak Penginapan: Dear Valued guest,Thank you for your feedback! We're glad you enjoyed the gym, pool, and nearby snorkeling area with its clean and clear waters. We hope to welcome you back soon!Best regards,Heykal D. SyariefGeneral Manager - Swiss-belinn Luwuk
Moda C
Deluxe Twin Room With Garden View
Daftar masuk pada Apr 2024
Solo traveler
1 ulasan
9.5/10
Amazing
Disiarkan pada 13 Mei 2024
My stay was great and comfortable. WiFi, AC, hot showers, and facilities worked well. The bed was comfortable. The view was beautiful from the lobby. 10 mins away to the city centre by scooter, which was fine
Jawapan daripada Pihak Penginapan: Dear Mr. Moda C, Warmest Greetings from Swiss-Belinn Luwuk ! Thank you so much for taking the time, to leave your rating and review for us. We glad to know that you are enjoy staying with us.We look forward to welcoming you back.Best Regards, Management
Anonymous User
Deluxe Twin Room With Garden View
Daftar masuk pada Jun 2024
Traveling with friends
37 ulasan
10/10
Outstanding
Disiarkan pada 10 Jul 2024
Nice ambience and highly recommended when staying in Luwuk.
Jawapan daripada Pihak Penginapan: Dear valued guest,Thank you very much for your positive feedback. We are delighted to hear that you enjoyed the nice ambience of our hotel and that you highly recommend us for stays in Luwuk.Your satisfaction is our top priority, and we are pleased to know that we were able to meet your expectations. We look forward to welcoming you back to Swiss-Belinn Luwuk in the future for another pleasant stay.Thank you for choosing our hotel and for sharing your positive experience.Best regards,Management Swiss-belinn Luwuk
Guest User
Deluxe Double Room with Garden View
Daftar masuk pada Apr 2025
Booked for others
8 ulasan
8.5/10
Very Good
Disiarkan pada 8 Ogo 2025
Had a good stay
Jawapan daripada Pihak Penginapan: Dear Abdul,Thank you for sharing your feedback. We’re delighted to know you had a good stay with us. Your satisfaction is our priority, and we look forward to welcoming you back for an even better experience in the future.Warm regards,Dhani HP,General Manager, Swiss-Belinn Luwuk
Ani & Sean
Deluxe Double Room with Garden View
Daftar masuk pada Sep 2023
Couple
4 ulasan
10/10
Outstanding
Disiarkan pada 13 Okt 2023
Nice clean and well equipped hotel
Jawapan daripada Pihak Penginapan: Dear Ani & Sean,Warm Greetings from Swiss-Belinn LuwukThank you so much for taking the time to leave your review to our Hotel.We are very delighted to look at your comments at our Trip.com page and happy to hear that you enjoyed during stay at Swiss-Belinn Luwuk.I hope we will welcome you again in the near future, and please do not hesitate to contact us prior your arrival should you have any special requirements.Best RegardsFront Office Manager
Guest User
Deluxe Double Room with Garden View
Daftar masuk pada Sep 2023
Booked for others
1 ulasan
10/10
Outstanding
Disiarkan pada 22 Nov 2023
Nyaman
Jawapan daripada Pihak Penginapan: Dear Zhul, Warm greetings from Swiss-Belinn Luwuk... Thank you for sharing your interesting ratings and reviews regarding our services. See you on your next visit. Regards, Management
Edward Pang
Deluxe Twin Room With Garden View
Daftar masuk pada Apr 2024
Solo traveler
1 ulasan
10/10
Outstanding
Disiarkan pada 17 Mei 2024
Good hotel
Jawapan daripada Pihak Penginapan: Dear Mr. Edward Pang,Warmest Greetings from Swiss-Belinn Luwuk ! Thank you so much for taking the time, to leave your rating and review for us. We glad to know that you are enjoy staying with us. We look forward to welcoming you back soon. Best Regards, Management Swiss-belinn Luwuk
Pablo Gijon
Deluxe Double Room with Sea View
Daftar masuk pada Jun 2025
Solo traveler
3 ulasan
9.5/10
Amazing
Disiarkan pada 22 Jul 2025
I think it's a charming little hotel. The views are spectacular. I love the feeling of waking up looking out to sea. Everything is very clean and well-maintained, except for the pool. It needs some work, cleaning, and maintenance. The staff is very professional.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Pablo Gijon,Thank you for sharing your feedback.We’re delighted to hear that you found the hotel charming and appreciated the breathtaking sea views—waking up to that scenery is truly special. We're also glad you felt well taken care of by our professional team and enjoyed the overall cleanliness and upkeep of the property.We do, however, sincerely appreciate your note about the pool area. Your observation is well noted, and we will ensure that the necessary improvements and maintenance are addressed promptly to meet the standards we aim to provide.We hope to welcome you back again for an even better experience.Warmest regards,Dhani HPGeneral Manager, Swiss-Belinn Luwuk
sancao13
Junior Suite
Daftar masuk pada Apr 2025
Business traveler
54 ulasan
9.2/10
Great
Disiarkan pada 17 Mei 2025
The room is big enough, the view is good, the hygiene is average, the towels and quilts are not white enough. The breakfast is local dishes and bread salad, and there is also seasonal coconut water and other things to eat, which is good. The service attitude of the staff is very good.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Sancao13,Thank you for sharing your experience with us. We're glad to hear that you enjoyed the spacious room, pleasant view, and the seasonal additions to our breakfast selection. It's also wonderful to know that our staff's service attitude made a positive impact on your stay.We appreciate your feedback regarding room hygiene and linen quality. We will address these concerns with our housekeeping team to ensure improvements moving forward. Your comments help us to continue enhancing our guest experience, and we hope to welcome you back again soon.Warmest regards,Management,Swiss-Belinn Luwuk