Hotel berhampiran Eric Bompard, Luxembourg

During my last business trip to Luxembourg, I stayed in a classic double room in the annex to the Grand Hotel Victor Hugo. The stay was excellent, and because of the summer temperatures I particularly appreciated the air conditioning and the window shutters. The spacious and clean room had an excellent bed, a large flat screen TV, a kettle to make coffee or tea and a minibar that can be used as a small fridge. The free WiFi always worked fine and the spacious shower cabin in the bathroom was a final plus. Staff were friendly and professional and the breakfast buffet offered a good quality and variety. However, there were some minor drawbacks that prevents me from giving the top score. I found it annoying that the safe in the room did not work, which meant that I could not safely store my laptop in the evening. The hairdryer did not work either. The double bed actually consists of two joined single beds (though with an excellent mattress) and the annex is a rather soulless building. Nevertheless, if I were to visit Luxembourg again, I would be happy to stay at this hotel, although I would consider upgrading to the main building. Prices are a tad lower compared to similar chain hotels in Kirchberg. The Grand Hotel Victor Hugo is a great base for both leisure and business travellers. The free tram stops almost in front of the hotel (Theater stop) and the car can be parked cheaply on the nearby square (Glacis). The rate at Glacis is 1 euro per hour on weekdays between 8 AM and 6 PM and is free outside these hours and on weekends. The centre of Luxembourg is easily accessible on foot and two minutes’ walk away you will find two supermarkets (Cactus and Monop' both open from 7 AM to 8 PM).

Die Personen sind sehr net und der Service ist wunderbar. Das Zimmer ist groß und sauber. Das Frühstück ist vielseitig.

Cet hôtel ne vaut pas le standing ibis styles. Il vaut à peine un ibis budget, et encore pour en avoir fait, il y a des ibis budget largement au-dessus de celui-ci. On a payé 80€ la nuit sans le petit déjeuner (tarif preferentie carte accor) (13,50€/pers en plus). La chambre (au 5eme): Très petite, avec une lucarne en guise de fenêtre, à plus de 1m70 de hauteur. Très peu de place, le lit est collé au mur, les coussins inconfortables ainsi que le matelas. Peu de place pour mettre une valise. Il fait très chaud et lourd dans la chambre, notre séjour était au 1er avril avec 10°C au plus fort de la journée et de la pluie tout le jour. Une chaleur donc inexpliquée. Impossible de mettre la climatisation qui fait trop de bruit et qui fonctionne à peine. Pas de frigo, pas de coffre, pas de bouteille d'eau habituelle pour le standing ibis styles. Heureusement, il y avait 2 verres, pour quoi faire ... on ne sait pas. La salle de bains : On peut se poser sur les toilettes en même temps qu'on se brosse les dents. Point positif : la douche assez spacieuse L humidité qui en ressort reste au plafond, qui par ailleurs, malgré le rafraîchissement récent de la peinture, commence à faire des cloques et abîmer tout le plafond. Absence de VMC dans la salle de bains, ce qui amène l'humidité dans la chambre et augmente ainsi la chaleur lourde et malsaine. Cette humidité reste la nuit entière. Petit déjeuner : Petit déjeuner à 13,50€ par personne... Quelle honte !! Jus d orange industrielle, mini vienoisseries industrielles quand il y en a encore. Les fruits moisis, du fromage et jambon bas de gamme pour ceux qui aiment le salé. A ce prix là, je fais le même petit déjeuner pour 4 personnes avec des produits de meilleurs qualités. Parking : Attention, ils indiquent qu'ils ont un parking à disposition. Quand on les appelle, ils nous indiquent de ne pas prendre leur parking, à 18€ les 24h, car assez difficile à manœuvrer. Il est préférable, selon leurs recommandations, de prendre le parking plaza juste à côté de l hôtel pour 3 -4€ de plus Parking plaza très propre et facile d'accès et de circulation mais à 40€ les 24h. On est loin des 3 - 4€ de plus. A ce prix là, j aurais préféré manœuvrer... Personnel : Un acceuil froid, distant et limite agressif, et le même comportement par la personne en charge du petit déjeuner. Le personnel est habillé en jogging, basket, sweat et tenue inadaptée pour un hôtel, et encore moins, pour un hôtel de ce standing. L'agent d'entretien est très polie et fait ce qu'elle peut avec le peu de moyen qu'elle a. On se demande d'ailleurs où va notre argent Hygiène et environnement : La propreté en chambre et en partie commune laisse à désirer. L ascenseur sent la vieille moquette, du rez de chaussée au 5eme étage, c'est long, très long avec cette odeur. Malgré les travaux annoncés, on remarque tout de même, le manque de volonté de l'équipe tant au niveau décoration qui n'a aucun sens et thème dans l'ensemble de l hôtel. Manque de goût, hôtel

hotel di ottimo livello, di categoria superiore, posto in una zona residenziale a circa 15/20 minuti a piedi dal centro. attenzione è ben collegata con i mezzi pubblici - che sono gratis - ed ha collegamento diretto con l'aeroporto tramite la linea 6. questa linea passa anche per il centro. per il problema auto hanno un parcheggio ma al costo di 25 euro a notte. la nostra camera era dotata di tutti i comfort. pulizia giornaliera. nella tariffa non era compresa la colazione che aveva un costo extra di ben 20 euro a persona. il problema è stato risolto o andando da hoffman, uscendo sulla sinistra, oppure dal fornaio un poò più avanti sulla destra verso il centro.

Was able to do an early check-in and the hotel looks exactly the same in the picture. Staff were really friendly. Staff even booked taxi for us at dawn for our early flight. Hotel and room looks super nice! Have a vid of the room but can’t seem to upload it. Overall really satisfied!!

Excellent excellent stay! We were a family of 4 who stayed in 2 queen rooms at the 18th floor for 2 nights, and let me say I only have great things to say about this hotel. First, the location was no problem for us as public transport is free and the bus dropped us about 3-4 mins walk from the hotel; it is about 30 mins to the main city but the bus is regular and we didn't have any problems. Second, the rooms were really big and clean. The toilets even better and they had a bathtub which is rare. The front desk staff was so nice; I didn't catch their name but we were offered cookies as soon as we checked in at the reception and they were always so kind and helpful. The swimming pool was open and we went in the evening to try out the pool and there were only 2 other people and it was nice to have a quick dip in the pool (we did get lost trying to find it but you just need to go through the gym to the bathroom to access the swimming area!) Next, the breakfast was delicious especially the eggs yum and wide variety of food/drinks. We are doing a Europe trip and by far, this has been the best hotel we have stayed in our whole lives! Highly recommend everyone to book with this hotel if you are having doubts.

Location was great. Next to the airport. Staff at the breakfast place wasn’t friendly. I waited to be served and he went straight in the kitchen without acknowledging me. So I didn’t bother to buy the 17 euros breakfast that morning. Other staff at the desk and at the vending place were very nice. Also room were very hot. Ac wasn’t working.

We came back to Luxembourg after we got rejected from another hotel in Trier. NH Luxembourg was just the kind of hotel that you expect where resting and enjoying a stay is always as it should be. Quiet We came back to Luxembourg after we got rejected from another hotel in Trier. NH Luxembourg was just the kind of hotel that you expect where resting and enjoying a stay is always as it should be. Quiet room and very spacious. Clean and gorgeous bathroom. And close to the airport, just some steps! Room and very spacious. Clean and gorgeous bathroom. And close to the airport, just some steps!

酒店在郊區辦公區。安靜，設備好。服務員至少會英語。接待德語很流利。夜裡一點被電話吵醒，問是不是停在充電車位，非常不像話。

Overall we had a very pleasant stay and would definitely recommend and/or stay again. In detail: - My partner and I stayed here during summer holidays. It was a mixed business & leisure trip. I worked in the lobby/restaurant for 2 days and Wifi was great throughout the entire hotel (no glitched, no loss of connection during conference calls). - All staff was very friendly and helpful. From the people at the reception, to the cleaning personal, as soon as we had a question, they helped us. - The rooms are also very modern, clean and with quiet AC(airco). I would even suggest to the hotel that it’s not needed to renew all towels every day. I’m ok with using my towel for a few days. ;) - Breakfast is ok. It’s all there (cheeses, meats, fruit, yoghurt, cornflakes, coffee, tea, milk, juices, eggs, toast & croissants.). It is fresh and tasty, but don’t expect a lavish brunch. I read some of the previous reviews and sometimes people need to manage their own expectations. ;) As it is a new hotel, some suggestions I would like to bring to hotel management: - I was missing a tiny fridge in the room. Luckily the staff stored our food in the kitchen, but I felt a bit guilty asking for it every morning. - I would invest in an AC in the breakfast room. It’s a very nice space, filled with light, but that also means that during summer it gets quite warm. Nonetheless: definitely worth a stay when visiting Luxembourg! Extra tip! Go visit the brewery next door + tasting and ask for Eric. Eric was our tour guide. He’s very knowledgeable and like to share his stories, which for us made sure we had a great time! Also the beer is good (bonus, haha). :P