Hotel berhampiran Pianos Kleber, Luxembourg

We had the most extraordinary stay at the Place d'Armes Hotel - a truly luxurious destination. We had booked one of the less expensive rooms but when Thibaud noticed I was traveling with a college-aged son, he realized that we would both appreciate more privacy than the room allowed. He showed us several alternative rooms to see which would be most suitable, and ended up giving us a double upgrade just so that we could be more comfortable! Obviously, he couldn't have done this if the hotel were full (in high season) -- but just to think of it showed such incredible thoughtfulness. Indeed, throughout our stay we were blown away by how proactively thoughtful the staff was. They didn't just answer questions or meet requests -- they anticipated them. We didn't know rain was forecast -- but they did, and offered umbrellas. We didn't realize that driving out of town required following a different route than we had taken into town -- but they did, and provided instructions before we asked. We also ate in the restaurant -- breakfast and dinner -- and it was simply wonderful. First, of course, the incredibly gracious staff. But the food was also delicious and -- for those not familiar with Luxembourg cuisine, exotic! The breakfast spread was beautiful and lavish. The whole experience felt wildly out of our budget. We were treated like royalty.

Cet hôtel ne vaut pas le standing ibis styles. Il vaut à peine un ibis budget, et encore pour en avoir fait, il y a des ibis budget largement au-dessus de celui-ci. On a payé 80€ la nuit sans le petit déjeuner (tarif preferentie carte accor) (13,50€/pers en plus). La chambre (au 5eme): Très petite, avec une lucarne en guise de fenêtre, à plus de 1m70 de hauteur. Très peu de place, le lit est collé au mur, les coussins inconfortables ainsi que le matelas. Peu de place pour mettre une valise. Il fait très chaud et lourd dans la chambre, notre séjour était au 1er avril avec 10°C au plus fort de la journée et de la pluie tout le jour. Une chaleur donc inexpliquée. Impossible de mettre la climatisation qui fait trop de bruit et qui fonctionne à peine. Pas de frigo, pas de coffre, pas de bouteille d'eau habituelle pour le standing ibis styles. Heureusement, il y avait 2 verres, pour quoi faire ... on ne sait pas. La salle de bains : On peut se poser sur les toilettes en même temps qu'on se brosse les dents. Point positif : la douche assez spacieuse L humidité qui en ressort reste au plafond, qui par ailleurs, malgré le rafraîchissement récent de la peinture, commence à faire des cloques et abîmer tout le plafond. Absence de VMC dans la salle de bains, ce qui amène l'humidité dans la chambre et augmente ainsi la chaleur lourde et malsaine. Cette humidité reste la nuit entière. Petit déjeuner : Petit déjeuner à 13,50€ par personne... Quelle honte !! Jus d orange industrielle, mini vienoisseries industrielles quand il y en a encore. Les fruits moisis, du fromage et jambon bas de gamme pour ceux qui aiment le salé. A ce prix là, je fais le même petit déjeuner pour 4 personnes avec des produits de meilleurs qualités. Parking : Attention, ils indiquent qu'ils ont un parking à disposition. Quand on les appelle, ils nous indiquent de ne pas prendre leur parking, à 18€ les 24h, car assez difficile à manœuvrer. Il est préférable, selon leurs recommandations, de prendre le parking plaza juste à côté de l hôtel pour 3 -4€ de plus Parking plaza très propre et facile d'accès et de circulation mais à 40€ les 24h. On est loin des 3 - 4€ de plus. A ce prix là, j aurais préféré manœuvrer... Personnel : Un acceuil froid, distant et limite agressif, et le même comportement par la personne en charge du petit déjeuner. Le personnel est habillé en jogging, basket, sweat et tenue inadaptée pour un hôtel, et encore moins, pour un hôtel de ce standing. L'agent d'entretien est très polie et fait ce qu'elle peut avec le peu de moyen qu'elle a. On se demande d'ailleurs où va notre argent Hygiène et environnement : La propreté en chambre et en partie commune laisse à désirer. L ascenseur sent la vieille moquette, du rez de chaussée au 5eme étage, c'est long, très long avec cette odeur. Malgré les travaux annoncés, on remarque tout de même, le manque de volonté de l'équipe tant au niveau décoration qui n'a aucun sens et thème dans l'ensemble de l hôtel. Manque de goût, hôtel

I stayed 2 nights at this hotel for business. I got to the hotel from the airport on bus 29 and arrived around noon. Was hoping to check-in early but was advised the check-in time was later, although I can check-in earlier if I registered to be an Accor member - which I ended up doing although didn't really want to. The hotel is located in a quiet/more commercial part of town within 10 minutes walking distance to the train station and a short bus ride (5+ minutes walk to the bus station) to the touristy part of town. For a 4-star hotel, I expected a bigger room, a bath tub and a pool but the room otherwise had all the usual toiletries and coffee/tea making facilities. Buffet breakfast was excellent with freshly squeezed orange juice although it was only on the 2nd morning that I realised that the cold cuts were on a table at the back of the restaurant. Although breakfast officially starts at 6am, food was still being taken out from the kitchen at 6:20am. Reception was helpful with directions but after I checked out, I got a SMS from my bank notifying me that I had a Euro 1 charge on my card by the hotel - not sure if it was because I requested a printed copy of the invoice at check out because if that was what the Euro 1 was for, then reception should have informed me beforehand? At approximately Euro 200 a night, not value for money in my opinion.

This hotel was chosen due to it's location near to the centre and the station where we would be travelling in from Hamburg. The price was also excellent which included a full buffet every morning. Check-In, We didn't arrive until 19:30 due to late and cancelled DB trains on our way down from Hamburg! It was the fastest check-in we have ever had and we were given our key which also worked the front door of the hotel. Room, 305 was our room for three nights. This was a great sized room with a mini bar and everything you need for a stay including a super-comfy bed. The separate bathroom had a small walk-in shower which on the odd occasion the water flow was a bit 'hit & miss' so to speak!! No big dramas though!! Food, The food at this hotel is excellent! La Locanda is the hotels restaurant where you have your breakfast. There was a good choice of hot and cold buffet items to set you up for the day and you could eat what you wanted. We did have two evening meals here as well which were fantastic to say the least! My 'Calzone' pizza was absolutely sublime to say the least and the portion size's were huge!! Go with an empty stomach!! Overall, A well located hotel for Luxembourg City! The price is right for this beautiful city and country. There are plenty of buses into town right outside the hotel which the 29 takes you right outside the train station. Make use of the public transport, as at this moment in time it is free to use in the whole country.

Hotel suite adalah pilihan pertama kami untuk keluar bersama keluarga 🚗 Pengangkutan: Pengangkutan yang mudah, kami mengembara dengan kereta, mudah dicapai, terutamanya kerana hotel ini mempunyai tempat letak kereta 🧹Sanitasi: bilik adalah kemas dan bersih 🍃Persekitaran: Bilik luas, terang dan selesa 🔔Perkhidmatan: Kakitangannya mesra dan bertimbang rasa

Was able to do an early check-in and the hotel looks exactly the same in the picture. Staff were really friendly. Staff even booked taxi for us at dawn for our early flight. Hotel and room looks super nice! Have a vid of the room but can’t seem to upload it. Overall really satisfied!!

Excellent excellent stay! We were a family of 4 who stayed in 2 queen rooms at the 18th floor for 2 nights, and let me say I only have great things to say about this hotel. First, the location was no problem for us as public transport is free and the bus dropped us about 3-4 mins walk from the hotel; it is about 30 mins to the main city but the bus is regular and we didn't have any problems. Second, the rooms were really big and clean. The toilets even better and they had a bathtub which is rare. The front desk staff was so nice; I didn't catch their name but we were offered cookies as soon as we checked in at the reception and they were always so kind and helpful. The swimming pool was open and we went in the evening to try out the pool and there were only 2 other people and it was nice to have a quick dip in the pool (we did get lost trying to find it but you just need to go through the gym to the bathroom to access the swimming area!) Next, the breakfast was delicious especially the eggs yum and wide variety of food/drinks. We are doing a Europe trip and by far, this has been the best hotel we have stayed in our whole lives! Highly recommend everyone to book with this hotel if you are having doubts.

arrivé à 23 passé l hôtesse d accueil m a dit qu’il a fini son service et qu’il va nous faire notre checkin vite fait !!! personnel manque du professionnalisme parle fort et rigole entre eux devant les clients ,9h du mat les femme de chambre font le souks devant les chambres. petit dej médiocre pour un hôtel 4 étoile peut de choix . Mauvaise expérience!!

Location was great. Next to the airport. Staff at the breakfast place wasn’t friendly. I waited to be served and he went straight in the kitchen without acknowledging me. So I didn’t bother to buy the 17 euros breakfast that morning. Other staff at the desk and at the vending place were very nice. Also room were very hot. Ac wasn’t working.

Da wir die typischen Hotelservices praktisch nie nutzen, passt ein Appartement mit Kitchenette besser zu uns. Und das Residhome in Belval ist das bisher Beste, das wir gebucht haben. Die Ausstattung ist komplett, auch mit den wichtigsten Küchenutensilien und Geschirr, so daß man nichts mitzubringen braucht. Das Bad ist ziemlich groß mit ebenerdiger Dusche, was wir persönlich lieben. Ein großes Fenster lässt sich richtig öffnen, obwohl eine Klimaanlage vorhanden ist, das ist auch sehr angenehm. Das Personal ist durchweg freundlich und aufmerksam, man fühlt sich richtig willkommen und das auch noch 24/7! Ganz klare Empfehlung, wir werden beim nächsten Besuch wieder hier wohnen und freuen uns schon darauf.