Hotel Sofitel di Luxembourg

Excellent property located at elevation overlooking the valley is pleasant place to relax and rejuvenate. The staff are very cooperative and helpful.

GREAT hotel! I was a little bit apprehensive after reading some of the reviews, but this place was great! Extremely friendly front desk, extremely big room, a terrace with an extremely lovely view of the valley and the city, and a very short walk in to town to see all of the stuff! It’s not a five star. You can tell that it used to be quite nice in its heyday.. we did not have the breakfast, but we did have a dinner there and it was lovely ! I would highly recommend this hotel, especially for the price considering the expensive nature of Luxembourg. Get a room on the bottom floor with a terrace.

Excellent location with great views of the city. A little bit vintage and old school. The interior is very dated so it isn’t for the trendy folks. Feels like you walked into a Time Machine and taken back in time. Very rustic/old school touch here and there. Wall outlets are a bit out of place and the TV is really tiny. Nice big bathtub but the bed is split into two. Overall would recommend.

The walk from the train station is uphill, we made it slowly! We were able to check-in a little early which was appreciated. The room was nice and clean. The service was friendly. The snacks for the evening could be better, however the breakfast selection was good. There were scrambled eggs and hard boiled eggs available along with a variety of meats and cheeses, fruits, breads, sweets. Based on restaurant breakfast expenses the value is good. Getting a taxi upon check out was sketchy, asked the desk to order one for the next day, the next day didn’t know which entrance it would be coming to and ended up having to hail one for ourselves out front.

While it is a bit of a walk from the nearest tram station, the room was amazing. As a well designed physical space 10/10, interior design 10/10. Refrigerator and beautiful mid 20th century design red chairs were a visual knockout. The wall next to the bed had a panel that had to have been a hand painted “mural”, from floor to the ceiling a gentle blue gradation that was a joy to experience from the super comfy bed. I would definitely book a room the next time I visit Luxembourg City.

A cot was so nicely arranged already in our room without any request, that was a nice touch and appreciated. The room is spacious, even with King sized bed + a baby cot there is still a lot of room. Spacious bathrooms. Appreciated the no single use plastic bottle in both bathrooms and in-room water. Only wish was, there was charging next to the bed. Location is spot on! And staff was very nice to us, thank you for a nice stay.

During my last business trip to Luxembourg, I stayed in a classic double room in the annex to the Grand Hotel Victor Hugo. The stay was excellent, and because of the summer temperatures I particularly appreciated the air conditioning and the window shutters. The spacious and clean room had an excellent bed, a large flat screen TV, a kettle to make coffee or tea and a minibar that can be used as a small fridge. The free WiFi always worked fine and the spacious shower cabin in the bathroom was a final plus. Staff were friendly and professional and the breakfast buffet offered a good quality and variety. However, there were some minor drawbacks that prevents me from giving the top score. I found it annoying that the safe in the room did not work, which meant that I could not safely store my laptop in the evening. The hairdryer did not work either. The double bed actually consists of two joined single beds (though with an excellent mattress) and the annex is a rather soulless building. Nevertheless, if I were to visit Luxembourg again, I would be happy to stay at this hotel, although I would consider upgrading to the main building. Prices are a tad lower compared to similar chain hotels in Kirchberg. The Grand Hotel Victor Hugo is a great base for both leisure and business travellers. The free tram stops almost in front of the hotel (Theater stop) and the car can be parked cheaply on the nearby square (Glacis). The rate at Glacis is 1 euro per hour on weekdays between 8 AM and 6 PM and is free outside these hours and on weekends. The centre of Luxembourg is easily accessible on foot and two minutes’ walk away you will find two supermarkets (Cactus and Monop' both open from 7 AM to 8 PM).

Clean room, nice location, free car park (underground and outside) Not customer oriented staff, AC did not work in the room and after telling them 2 times no body did a thing about it. So we had to stay in a super hot room for 2 days. We had only 1 chair in the room, although we were 4. I had to request this 2 times only after they brought 2 more chairs. They did not refill our complimentary coffee/ tea. The worst thing is staff does not want to listen to you. After each request they give you short answers and just get over with you. In short words you dont feel like they care about you by in this hotel.