Ulasan Hotel des Balances

Hotel des Balances is a beautiful blend of history and modern comfort, right in the heart of Lucerne’s Old Town. The location is unbeatable — you can walk to the Chapel Bridge, Jesuit Church, and plenty of shops and restaurants within minutes. My room was stylish and very clean, with a wonderful view over the river. The historic facade and murals give the hotel real charm, while the interiors feel elegant and well cared for. The staff were warm, professional, and genuinely helpful — from check-in to recommendations around the city Overall, a fantastic hotel if you want charm, comfort, and a prime location in Lucerne. Highly recommended, especially if you can book a river-view room!

Fantastic location and enjoyable stay. Highly recommended!

Everything was perfect Especially the location was really pratical And excellent service It is a overall good hotel I would definately recommend it

location is great, but if you drag check-in luggages, will have some draggy time with the stoney street and stairs the amenities could be better, no body lotion and hair conditioner room size is pretty comfortable toilet, closet doesn't have bidet but i guess it's not the standard there, prefer bigger water flow for the shower

The hotel is very nice and the rooms are well equipped. Everything is there, also slippers and L'occitane products. The view of the city - if you have a good room - is wonderful. Ah, and the room is very clean ! On the negative side, the bed was uneven, maybe because it was used too much, so sleeping was a bit uncomfortable. Then, the rooms are not so spacious. For one or two nights, I fully recommend coming here. I will rather go to a more modern hotel next time because of the uneven mattress.

View from room is amazing. Room was abit small for two luggages to be opened freely. However, the location and views from the room make up for the space.

Excellent service ! Top marks for friendly, helpful staff, Good location, beauty of hotel.

Convenient location, accessible by car but complicated, must enter from the back of the river. Good service staff, smiling, luxurious room, beautifully decorated, beautiful river view, beautiful light in the room, we stayed 3 people, not cramped, the bed is soft and comfortable, it is also a shopping area, shops close early, maybe because it is winter, welcome drink tastes great.

It is next to Huaqiao, the environment is very good, and it is close to the train station, the pier, convenience stores, etc. The facilities in the room are very good and clean. The service is patient. Not bad.

Excellent location, clean, slightly smelly, good service

The location is excellent and the service is attentive. The restaurant below the hotel is actually a Michelin restaurant. It's great to have a drink in the evening and the drinks are not expensive! In addition, the hotel will give you a welcome coupon that can be exchanged for any drink, which is a great value.

It's expensive, but it's a nice hotel. It's old, but it has its own charm. Thank you for the welcome drink!

Not bad. Very good value for money. Convenient location.

It can be regarded as a popular hotel in Xiaohongshu. The location is really good. When I checked in in the afternoon, the sun was shining on the balcony and the room. The room is slightly small, the equipment is a little old but acceptable. I should still choose this place next time, but if you have a lot of luggage or heavy luggage, it is not recommended. The roads and stairs around here are not very friendly.