Hotel Spatz

酒店位於遠離琉森站的位置，但方便從火車站轉巴士到達。多架巴士可以到達。 房間整潔，但記得自備牙刷牙膏。

有免費停車位，有給指定的bus一日遊免費乘車券，出門右手是20路公交、左手也有公交大站台。 房間較小較侷促，勝在性價比，搭乘公交去各個景點都比較方便，適合city walk。 沒有一次性用品，有吹風機，有浴巾毛巾，沒有淋浴拖鞋，有洗手、沐浴洗髮水。 二樓邊套的三人間有個超級大露台，可以在露台上picnic，房間也備有大電風扇。

酒店雖離火車站有點遠，但交通非常方便，房間舒適，服務更好，特別是黑人小哥熱情周到。總之是一次很棒的體驗，

Reception was rude and unhelpful. Was informed after I left that we had access to some visitors pass which would have been handy to know when we arrived. Room was very basic but fairly good size. No fridge or safe. Parking is free but very small and tight. Good location. Tram stop out the front.

Never have I come across staff that are so genuinely interested in your comfort and wellbeing. 99% of hotels have staff that are helpful and friendly but chatting to Samer at reception for 2 minutes revealed a person that really wanted to make sure you had what you needed and were comfortable. He insisted on going out of his way to make sure we had what we needed. We were travelling light (backpacks only) but Samer insisted on carrying our youngest’s backpack to the room (note, there is no lift). Located with a bus stop right next to the hotel and given a free city pass for all guests made access to town and the surrounds super easy - you’re only a couple of minutes from the main station. The rooms and hotel are neat and clean and set in a quiet and picturesque residential area. Our rooms had TV (that actually had watchable channels) coffee station, kettle, hair dryer, wardrobe, luggage counters and built in heating, but no mini fridge. There were plenty of plug points with USB-A plugs as well, making charging devices easy and convenient. Our bathrooms were small but had all the functionality offered in bigger and more expensive hotel rooms. I would highly recommend Hotel Spatz simply due to their staff - you can be confident that should something be needed in your stay, they will go above and beyond to assist you. Thanks for a wonderful stay to Samer and the team.

Location was perfect for our trip and the staff at the reception was accomodating. The maids forgot to flush the toilet when we arrived. Also the maids forgot to refill the cups and bathroom glasses in our room. Besides this the water pressure, hot water, room size, extra bed and amenities were perfect. You should choose the room for its location.