Hotel berhampiran Transport Artspace, Maastricht

Great hotel! I knew I'd love a hotel with a reception desk literally at the bar, LOL. Room was big enough, clean and windows opened up to the street below. Was here for a conference at MECC, which was only a 20 min walk away. Staff were friendly and helpful. Breakfast was good and if anything, convenient. Thanks for a great stay!

This is the first time we have stayed in a property in this price range that was badly antiquated, poorly run, and lacked any modern management that we wanted to escape almost directly after checking in. We should have been more conscious honestly after reading the TA reviews as the management apparently only responds to positive reviews but never to negative ones....a clear sign there is a lack of any accountability or leadership in a property honestly. Beyond the poor communications in advance of our stay we have to say that the rooms have not been refurbished since the 1970s at best and were stuffy, dark, and kind of sad honestly to the point where we worried about sticking to something. While some of the junior staff were friendly enough, the communication with management was poor and when we asked how we could best accomodate the needs of our children, we were simply told that one could sleep in our bed and they could set up a crib for the other child....at a rental cost of 15 euro a day!!!!! In my decades of traveling I have not ever found a single 4 star property that charged a daily rate on using a baby crib in a room and in general this left us the rather pressing feeling that families are not welcome here! Otherwise, if you are taking a train to Maastricht it is an ideal location as the hotel is located almost directly next to the train station and the noise is not so bad at night. In general though, this property felt like an obsolete dinosaur with no central leadership or accountability to its guests. The sad fact though is that with one of the Netherland's best hospitality schools based within the city limits, this poor service could easily be remedied we argued with some fresh blood and investment, but instead it looks like the owners just want to rest on the Amrath's accolades (and its presumed '4 stars') from yesteryear. A true pity and waste of money these days especially in such a hospitable city as Maasstricht where the Crowne Plaza nearby is clean, well run, and equally convenient.

I stayed here for four days for a business trip. The front desk staff were very helpful with questions about dining, parking and other services of the hotel. There are two parking garages that the hotel uses, one that has metal doors on either side, so if you have a large vehicle, you may want to use the other entrance around the corner which had a little more space on the sides. The room rate included breakfast as well as overnight parking.. The room (#636) faces the plaza next to the entrance of the parking garage. The rooms across the hall face the river. The room has two beds with a desk that hold the TV which can swivel to either the beds or the desk area. The bathroom has a nice walk-in shower with a glass partition. The space works for one person. There was two bottles of water that were left in the room each day. The hotel is centrally located with lots of café and restaurants on the same side as well as short walk to shops/restaurants across the river. I can see why many of the people from our company stay here.

Stayed for 2 nights to attend a nearby conference at the beginning of June. Great hotel, quirky and different which makes it stand out from others. For example, the inflatable light shades, planting trees in exchange for not having your room cleaned, the wacky signs and renting stick insects. All fun, innovative and interesting.

Bij aankomst werden wij heel hartelijk en met de glimlach ontvangen door een heel vriendelijke vrouw. Ze gaf ons uitleg en bracht ons naar onze kamer. De kamer was netjes, ruim, gezellig aangekleed en er was veel lichtinval, waar wij echt van genoten. De indeling van de meubels vonden wij ook superleuk! Het was een super rustgevende kamer met een heel ruimtelijk gevoel. In hotelkamers voelen wij ons soms opgesloten, maar dat was hier absoluut niet het geval! Er was heel veel opbergruimte in ruime kasten, superhandig! De badkamer was volledig in orde met een mooie ruime inloopdouche. Alles werkte perfect! We vonden het wel super jammer dat het zwembad enkel tussen 17u en 19u gratis te gebruiken was. De spa bijboeken was niet meer mogelijk omdat het vol geboekt was. Wij hadden ENORM uitgekeken naar een gezellige relaxerende “avondzwembeurt”. Bij het boeken via deze app van Trip hadden wij nergens gezien dat het zwembad niet continu vrij te gebruiken was. Ook is het voor ons te duur om dat er nog bij te boeken helaas. Het ontbijt was voor ons wat minder. Er waren een aantal dingen die we niet zo aangenaam vonden, vb niet alle vaat was proper, 1 van de potjes van het dessertenbuffet was blijkbaar gebroken, enkele mini eclairs in de frigo waren “geschonden” en dat zag er niet zo smakelijk uit, de granola-torens waren nogal leeg… De zaal waarin het ontbijt plaats vond, vonden wij wel super!! Het is een beleving op zich! Wij waanden ons in een heel andere wereld. Dat geldt ook voor het hele gebouw, de gangen, de tuin,… De tuin is sprookjesachtig. Als wij niet zo snel weg moesten, hadden wij daar graag wat tijd doorgebracht. Een superleuk ingerichte woning en tuin, super rustgevend, de gangen zijn ook heel mooi ingericht, het verzet echt je gedachten op een positieve manier en wij wilden hier super graag nog langer blijven!! Als wij een groter budget hadden, dan kwamen we hier voor langere periode en boekten we de spa erbij, want voor rust hebben deze eigenaars zeker gezorgd!! Wij hebben echt genoten van ons verblijf hier en raden het aan!

Dit hotel bestaat uit een modern gedeelte en de Porta Cité Heritage, gelegen in een oude ingenieurswoning. Wij hadden een kamer in dat laatste en dat beviel ons uitermate. Het hele interieur straalt gezelligheid uit. Er is zelfs een lift voorhanden. De kamer zelf is ruim, luchtig en comfortabel. Het gebouw is gelegen aan een vrij druk rondpunt, maar ze zijn danig goed geïsoleerd, dat je daar geen last van hebt. Enig minpuntje bij erg warm weer, is dat er geen airco aanwezig is, alleen een ventilator. Maar dat zal ons niet weerhouden om bij een volgende gelegenheid terug naar de Heritagekamers te vragen. Voor het ontbijt konden we terecht in het nieuwe gedeelte van het hotel. Het ontbijtbuffet bestond uit een warm en koud aanbod, zoet en hartig. Genoeg van alles. En ten slotte was het personeel vriendelijk.

This is a very nice place and probably we would stay again. It is in a historic building and that comes with certain quirks. The biggest thing to know is it’s not for people who are physically limited. You don’t park near the entrance and there are no elevators to the room. Everything has steps and there is no assistance offered, so unless you get a ground floor room you are toting your bags up the narrow steps. We are fully able so it wasn’t a problem. The grounds are gorgeous and the staff generally very nice and helpful. It’s a bit odd though as it combines high luxury with low frills, such as no help with bags. They seemed a bit understaffed. The food is great but expensive if you dine in. Not unreasonable for the food but high for every day dining. Overall the stay was very good but a bit on the expensive side. One oddity was we wanted to stay an extra night ( we emailed a few weeks ahead and got no reply) and when we inquired as we checked in were told they had a room but they couldn’t book us at the front desk we had go online. We decided to move on.

Excellent! We arrived a little early but it was no bother and we were checked in swiftly by a very kind and professional receptionist; she was very helpful too with a great sense of humour. The rooms are very nice, big and clean and the bathroom is big, with a choice of shower heads and a separate bath. The breakfast buffet offers A LOT of options and I was impressed, it would have been perfect if they’d have served vegetarian sausages but that’s me being incredibly picky. Check out was swift plus you can also check out online or leave your keys in a drop box. There is ample parking and the location is very good as you are just off the motorway between Belgium and Germany. We booked directly with them so they offered us a little treat which was super nice. I thoroughly recommend this hotel; the parking, rooms and staff are very, very good!