Hotel Mackay dengan Sarapan

A very clean room and nicely presented but... 1. Large amounts of pigeon poo streaked down the very large bedroom window which looked pretty disgusting so I kept the curtain shut... 2. If you stay on a Saturday night, you WON'T sleep as there are teenagers causing havoc in the street below (shouting loudly and swearing and drinking) in the middle of the night... 3. Possibly an honest oversight but there was no washing up detergent or dishwasher tablets and as the office is unattended between 6pm and 9am, I couldn't get this rectified (I left for my work activities before 9 and arrived home late in the evening)

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Very clean , staff very friendly great location and will stay again

Amazing room, thought i could live there! It had a washing machine and a dishwaser and lounge room. The bedroom was lovely too, sliding mirror cupboards nd a tv. The bed was so comfy too, wish i could have stayed longer. Also the shower pressure was great! You know how hotel showers can be iffy, this one was hot and good presure. Also had a bath which was great to relax after a long day. Only thing i didn't love was the fact the iron was steamless. I understand that's probably safety. It did the trick.

Penginapan di Riviera Mackay menempatkan anda di tengah-tengah Mackay, dalam lingkungan 5 minit berjalan kaki dari Lagun Bluewater dan Caneland Central. Hotel pangsapuri ini berada 0.7 km dari Taman Jubilee dan 0.9 km dari Pusat Hiburan dan Konvensyen Mackay.Nikmati pemandangan dari teres atas bumbung dan gunakan kemudahan seperti akses Internet wayarles percuma dan perkhidmatan rencam.Kemudahan yang ditampilkan adalah termasuk perkhidmatan pencucian kering/dobi, tempat simpanan bagasi dan kemudahan dobi. Letak kenderaan sendiri (tertakluk pada bayaran) terdapat di tapak hartanah.Selesakan diri anda di salah sebuah daripada 28 bilik berhawa dingin yang menampilkan dapur dengan peti sejuk/penyejuk beku saiz penuh dan ketuhar. Bilik mempunyai balkoni berperabot persendirian. Televisyen LED 42-inci dengan program satelit disediakan untuk hiburan anda, manakala akses Internet wayarles percuma membolehkan anda sentiasa berhubung. Kemudahan yang disediakan merangkumi meja dan tempat duduk berasingan, manakala pengemasan disediakan sekali sepenginapan.

Check-in went fine, young lady was polite. Got into our room to wind down and the streaming service for the television was not working. Tried multiple times following the guide on the service without success, so called for assistance. Young man came to the room, wasn't knowledgeable on the system and after pressing the same buttons and suggesting Bluetooth, (there was no suggestion that this was an option?), we were left with ”Well I'm not sure, sorry” and he walked out. There was no discussion of other options to resolve the matter, (other rooms were available), or to discuss this with his manager and have a form of compensation offered, (not that it was expected but that is hospitality and customer service. Someone is paying a lot of money for things to work, and not to have to muck around when they are staying with you at the property, or are using your restaurant and bar). Decided we would go and have an early dinner and the staff behaviour was something I have not seen before after many years in hospitality. The chef was in and out of the kitchen walking quickly through the bar area multiple times, back and forward into but never carrying anything? (And yes there was an event in the event room beside us, but still didn't make sense or appear professional). Bar and wait staff seemed disengaged, considering it was quiet. Entree was very average, bruschetta was piled high with avocado, VERY little tomato mixed through, balsamic glaze was there, with a beetroot plate flare, but every flavour was sadly lost to the avocado. Mains were lovely, steak was cooked perfectly. Bed was very comfortable, hot water was speratic but pressure was nice. Overall had heard great things about the property after researching for a special place to stay, but left feeling rather disappointed. Unfortunately won't be staying again.

Great service at check-in, kindly upgraded which was much appreciated, clean rooms, great size, great location - was able to walk most places. The only down side was that there was a smell musty, damp smell when the air con was on.

On our way through Mackay one evening, we chose the Coral Sands as our overnight stay. At first, to be honest, we were a little put off because the motel was very busy, and it wasn't what we originally expected. That said, Sal and Al, our hosts were very personable and welcoming, so we quickly adjusted our thinking and settled in.  The place was very clean, the bed was comfortable and the price was right. We will be staying again on our next visit to Mackay.

Booked 4 Rooms in June for ourselves and family. The rooms were very nice and spacious and provided all the necessary items for a comfortable stay. The pool area was supposed to be completed and unfortunately it was not. We booked a table for 16 for dinner. What a disappointment. Extremely small portions and meals were coming out which had not been ordered but were accepted as it took well over an hour for food to come out. Breakfast was great with generous portions, so a big tick there. They do not offer a buffet breakfast, order off the menu. Food prices were OK apart from for example Garlic Turkish Bread at $14 Would I stay again-perhaps. Would I have dinner or lunch there again - absolutely NOT

We always choose this motel when we stay in Mackay. It is situated in the centre of town and all restaurants are within walking distance. The rooms are clean and ideal for an overnight stay. Hunter is the most accommodating manager and nothing is too much trouble for him. We are a couple in our 70's and always book a ground floor room. Caneland Shopping Centre is a short walk away for those that go to Mackay for shopping.