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Terokai Ulasan Tetamu Hotel di Madison

Country Inn & Suites by Radisson, Madison Southwest, WI

Country Inn & Suites by Radisson, Madison Southwest, WI

4.1/599 Ulasan
I had a room rented for a couple of weeks for my stepfather’s 90th birthday bash. On the day I was to travel, my mother called and she was SO sick, and meanwhile, my stepfather was having problems with his back to where he could barely move! I phoned the hotel and Vick, the general manager, not only refunded me most of the price for my reservation, he informed me of the third party vendor with whom I made the reservation on line and could not recall, but he graciously answered there questions about his name, and his title, which the “title” they did not tell me about the first time I called. So, a total of 3 calls to Vick! I stay at this hotel every time I see my parents. It’s very close to our family home. I have reserved rooms before only as Amy Cardwell, but I got married and my last name changed to Laster. That did not matter to Vick. He just wanted to help me! Thank you, Vick!
Holiday Inn & Suites Madison West

Holiday Inn & Suites Madison West

4.1/571 Ulasan
I came out there over the weekend to celebrate my son's birthday but they ended up getting sick because of the third hands smoke that comes out of the building to the lobby through the elevators and it almost sticks to your clothes. It says it's supposed to be smoke-free but it isn't everything is contaminated with smoke and now my kids are sick and we weren't able to enjoy the water park. We pretty much stayed in our room and our air conditioner broke luckily they gave us another room. The Wi-Fi connection was bad the whole time we were there. It also says kids eat free but we had to pay for our kids and they are 4 years old. The workers were okay but most of them smell like cigarette smoke as well as the guest that smoked right in front of the building and you can smell it through the bar and other levels of the hotel. I really thought it was a smoke-free environment and people should have to follow the rules and go 25 ft. I really hope you guys do something about that cigarette smell because not everybody smokes and that's the only thing that ruined the weekend. Other than that it was a okay stay I wish I can come back again but I would not like to deal with the smell of smoke. I can still smell all my skin and everything that I brung into the hotel to my car.

Soalan Lazim

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