Hotel Romantic di Jilin, China

Subject: An Exceptional Stay Defined by Remarkable Service and Comfort I recently had the pleasure of staying at this hotel, and it was truly an exceptional experience from start to finish. The level of service here is world-class, particularly the housekeeping team. When I found my room a bit too warm and realized the windows were fixed, the staff proactively provided a fan to improve airflow. This, combined with the in-room humidifier, ensured a perfect night’s sleep. The room amenities were also incredibly thoughtful and comprehensive. The hotel facilities are a major highlight. The hot springs offer an impressive variety of both indoor and outdoor pools. Furthermore, the logistics are handled seamlessly; the shuttle service to and from the High-Speed Rail station was very convenient. For those visiting Changbaishan, the hotel offers a direct bus service (provided you have a ticket), which made my trip stress-free. I want to extend my sincere gratitude to Da Ling and Yin Ling. Their attentive care and constant check-ins throughout my stay made me feel truly valued and were the highlights of my trip. The dining experience was equally impressive. The breakfast buffet featured a wide variety of delicious options, and the on-site restaurant served a diverse menu where every dish was flavorful. Overall, I am thoroughly impressed. I will certainly choose to stay here again on my next visit.

We had an excellent stay at this ski-in, ski-out hotel—it truly exceeded all expectations! The room was spotless, spacious, and incredibly comfortable, providing the perfect retreat after a day on the slopes. The hotel offers a fantastic variety of food options, both within the property and nearby, making dining so convenient. This was our first ski trip in China, and the experience was surprisingly comparable to our ski holiday in Hokkaido—every detail was thoughtfully curated for an unforgettable stay. I can fully understand why this is an award-winning hotel, and I highly recommend it for a perfect ski vacation! Photos taken from the window of our room. Unfortunately I forgot to take photo of the room interior.

Really made a good choice staying here instead of Holiday In Express. As the hotel is just beside the ski resort. No need to wait for any buses just walk to ski resort, ski village and even the hot spring. This hotel is very worth it. As you stay comes with complimentary: 1) Mini Bar in room 2) Hot Spring Access 3) Ski lift access ( 2000rmb deposit) 4) Snow activities 5) Breakfast 6) Shuttle from Changbaishan West Railway Station 7) Water Park At night the whole village really feel like in the alps. One night is too less for us to enjoy everything. Had an amazing sleep. Got bathtub. Room is big and with a wide view of the ski area. Very nice 5 stars.

服務：前台工作人員非常專業，辦理入住手續效率很高，態度也特別親切，讓人有賓至如歸的感覺。客房服務人員也很周到，每天都會準時打掃，房間整理得井井有條。 • 設施：房間乾淨整潔，空間比預想的要大。床品非常舒適，一夜好眠。衞生間乾濕分離，熱水供應充足，水壓也很給力。酒店的公共區域也很有設計感，看得出維護得非常用心。 • 位置：酒店的地理位置絕佳，交通十分便利，周邊餐飲、購物都很方便，無論是商務出行還是旅遊觀光都非常合適。 總而言之，這是一次非常滿意的住宿體驗。如果下次再來，我還會毫不猶豫地選擇這裏！

衞生：👍房間衞生還是一如既往的舒適整潔，整體一次性的用品很人性化，也很乾凈！！ 環境：👍酒店周邊非常安靜，遠離喧鬧中心，非常適合帶着家人趕到長春在這裏休息一下，我媽媽都説這個酒店她很滿意感覺非常舒適！！ 位置：👍我們的行程是第二天從這裏自駕趕往歐亞賣場，路程不遠位置便利，樓下還有非常多的免費停車位置，到這裏不需要考慮停車難的問題！！ 親子：👍房間的床很大，大人帶着五歲的孩子一起睡完全沒負擔，一點也不擠，親子出行推薦！！ 服務：👏酒店服務很好，我們到達酒店已經是半夜11點多了，但是老闆還是給予我們非常迅速的回覆，這足以説明這家酒店具備優秀的經營管理理念，優秀的帶頭人才能帶領酒店走得更好！！ 本次入住依舊給了我非常好的體驗，作為一個回頭客，希望這家酒店能發展越來越好，就讓我們下次再會！！

What a trip! The rooms are MASSIVE. It's essentially a full apartment. Very spacious and comfortable. The beds are extra extra large so perfect for families. For Western travellers, you may find the bed a bit hard. We were perfectly happy with it though. I personally will recommend Holiday Inn at the resort for those with kids. It's right next to the beginner tracks and that hotel hosts all the children activities and kids club. Though I don't know what the room is like. More from a location perspective. Wanda Jin Suites has 2 buildings. Best to get the 1st building as much closer to the beginner tracks and the service centre to rent ski gears. We were in the 2nd building. I will say from a location perspective, it was inconvenient for us as once you have snow boots on, it's a trek to carry your ski gears back and forth. There are lockers to put your ski gears in so we'll utilise that more next time. You do need WeChat though and if you don't have a local number, it gets difficult. If you're from Australia, just lose the 0 and add 18 at the front of your mobile number and that will get you through. But best to just get a local SIM to save you the hassle. But from a food perspective, they're right outside the building and short walk to the hot springs and the water park which is all included in the hotel fees. Including ski pass and going to the snow playground. At the snow playground, there's snowmobiles for kids to ride on amongst a lot of other activities. But that's extra money. Again, need WeChat. The hotel concierge when you check in will add you into their WeChat and you can ask them questions and they'll help you. Very convenient. It's an amazing place to come with kids. Water park is insane there and my son had a blast. The hot spring was also an amazing experience. Though very cold to get in and out of the hot springs at -20C. There are other activities outside the resort which hotel concierge will help you arrange. They can also shuttle you to the nearby village for more authentic food if you don't want to eat inside the resort. Beaware that the pharmacy at the resort does not have any ibuprofen or paracetemol. Strongly advise you get WeChat. You can book pretty much all the activities through their WeChat mini app. Including ski coaches. There are rogue ski coaches coming up to you to get business so beware. We almost got on a shuttle with a rogue coach that were gonna take us elsewhere and weren't even letting adults come (it was for the kids) and a hotel staff came up and essentially stopped them and forced them to give back the deposit. Book your coaches early. They book out quick. Particularly snowboarding. We also booked an igloo making class for our son and he had an amazing time. Though it's all in Mandarin of course. They have half day and full day camps for kids so parents can drop off and chill for the day. The staff here can barely speak English so bring your AI translator with you. We had less of a problem since I can speak Chinese but my husband often got stuck and needed me or even my son to help navigate around. Make sure you go back to the counter after returning your ski gear at the end of your stay to get your deposit back. We had an amazing time and would consider coming back.