Hotel Romantic di Jilin, China

The Yunshuilanting Hot Spring Hotel is excellent. I traveled to Changbai Mountain with my elders and stayed in a Deluxe Twin Room with two large beds. The room was incredibly spacious and comfortable. Both the indoor and outdoor environments of the hotel are beautiful, and it's not far from various attractions, yet very quiet. The transportation is convenient, making it easy to get anywhere. The hotel staff are very kind, attentive, and enthusiastic. They offer an outdoor hot spring and free parking. There's also a fantastic barbecue restaurant right next door! 😄 Their breakfast is also good. Highly recommended.

Our family came to Changbai Mountain to escape the summer heat during the summer vacation and stayed in a two-bedroom suite at Jinhua. The layout is very well-designed, with a separate living room and bedrooms. The resort has complete facilities for dining, entertainment, and shopping. Unfortunately, it rained continuously during our stay, so we couldn't use some of the facilities. A special shout-out to our butler, Haha, who was incredibly attentive! Any issues we had were communicated and resolved promptly, and they kept us updated on the status of activities within the resort. Communication was effective throughout, messages were replied to very quickly, and they even kindly reminded us about precautions for traveling in the mountains during the rain. The bedding in the room was dry and comfortable, and all facilities were well-maintained.

Right at check-in, we were given two warm bottles of Changbai Mountain mineral water. The room was standard, and the heating was very strong – we had to sleep with the window open. The hot springs, however, are in a separate building, and you have to walk through the lobby on the ground floor to get to them. The lobby and the breakfast area on the second floor weren't warm enough, making it easy to catch a cold after coming back from the hot springs. The hot springs themselves are communal and only have a few small pools; it's not really worth going unless you just want a quick taste of Changbai Mountain's hot springs.

We brought our child to Tianchi and thought it would be nice for them to soak in the hot springs after coming down from the mountain. That turned out to be a great idea! We had a fantastic time at the hot spring hotel that day and spent most of the next day exploring the resort. There are so many activities, and it's a one-stop shop for food, accommodation, and entertainment, all in a beautiful setting. We originally planned to spend the whole day enjoying the activities, but we had to leave the water park quickly because the water was too cold. My only suggestion is that since this place caters to families with seniors and children, the water temperature is too low. The kids' play area was only 19 degrees Celsius, and the wave pool was just over 20 degrees. Many families went in without realizing how cold it was and came out shortly after, with their children's lips turning purple and shivering from the cold. I really hope the water temperature can be adjusted, made a bit warmer. Also, towels should be provided upon exiting the pool, not just after showering. I told a staff member my child was shivering and asked if we could get a towel, especially since it was windy outside, and only then did they say yes. I don't mean anything by it, but this is one area where they could learn from other hot spring hotels. The Holiday Inn Express where we stayed was quite good, with a rich breakfast and very friendly and enthusiastic front desk service. However, the staff at the entrance seemed more helpful to tour groups. For those of us who drove ourselves, they weren't as attentive. Maybe they figured we wouldn't be returning. I was alone with my child, carrying two pieces of luggage, and no one at the entrance offered to help. But when a tour group came out, they immediately helped them with their luggage onto their bus… I don't even want to comment on that…

Staying at the Crowne Plaza Changbai Mountain Hot Spring Resort offered a mixed experience overall. **Highlights:** The hotel's service was truly impressive; all staff members were enthusiastic, responsive, and proactively offered travel advice and asked about our itinerary. The backyard features an adorable petting zoo where you can get up close with sika deer, alpacas, and other small animals, making for a relaxing and therapeutic stroll – perfect for families with children. The hotel also boasts its own volcanic hot springs with both indoor and outdoor pools, which are incredibly comfortable and soothing after a day of hiking. **Drawbacks:** The guest rooms are on the smaller side, feeling a bit cramped. The minibar in the room didn't include any drinks, so we had to call room service for water. The hotel's location is relatively secluded, with very few dining options available outside the hotel, meaning we were largely reliant on the hotel's internal dining, which had limited choices. This hotel is ideal for guests who prioritize hot springs, animal interactions, and excellent service. However, if you have high expectations for room spaciousness or dining outside the hotel, it's advisable to manage your expectations beforehand.

The location is central, but using the back entrance makes everything easily accessible, and it's not right on the food street, so it feels very quiet. Taking the back exit near the lollipops in the hotel lobby, and then the path in front of the big lawn, is even closer and more convenient. The overall service was excellent; every guest gets a hotel assistant. Our assistant, 7-Up, sent messages beforehand with reminders, weather forecasts, and patiently answered all our questions. We booked a deluxe twin room and got one with a mountain view. From the room, you could see the lawn, cable car, etc., offering great views. Food: Breakfast was a standard hotel buffet. The dinner buffet had grilled skewers, hot pots, and other decent options. Resort-wide benefits: They included access to the slide, cable car, water park, hot springs, and more. Everything was great, except for the long wait times for the slide. The hotel facilities are quite old, but they are clean, which is a plus. Overall, it was a good experience.

Although the facilities aren't brand new, they are very clean, and the bedding is spotless. Even though there's no air conditioning, it wasn't hot at all at night; I even needed a blanket in the middle of the night. All the staff were lovely, especially Crispy Shark at the front desk, who was incredibly helpful and reminded us to close the window because it would get cold at night.

The service was incredibly thoughtful and attentive. We received a complimentary fruit platter upon arrival, and in the evenings, they even offered flower tea and milk. Traveling with a baby was made easy with the provided crib, and the water activities were super convenient. The breakfast had a rich and diverse selection. It was a very pleasant trip overall.

The hotel has a grand exterior, but the location is a bit out of the way and the surrounding area is deserted. Many of the hot spring pools were closed, and the service was a mess. I stayed for two nights, and when I came back on the second day, I found that the room hadn't been cleaned, the trash hadn't been taken out, and the water hadn't been brought in... This is the first time I've encountered this situation in a high-end hotel! The hotel restaurant is quite good, and the set meals are quite affordable.

⭐⭐⭐⭐⭐ Our family had a truly wonderful stay, and this first review is dedicated to expressing our sincere appreciation to the amazing hotel team. Every staff member we met was warm, professional, and genuinely caring, making our stay a memorable five-star experience. First of all, our heartfelt thanks go to 车队任师傅 for picking us up from the railway station. As it was our first visit here, his warm welcome immediately gave us a wonderful first impression of the hotel. Throughout our stay, all of our transportation arrangements were handled by 车队任师傅, who was always punctual, professional, friendly, and incredibly helpful. We would also like to thank 宫程经理 for arranging our transportation so efficiently, ensuring a smooth check-in process, and even offering us a complimentary room upgrade without even asking. It was a thoughtful surprise that we truly appreciated. A very special thank you goes to 陈雪姣经理 and the entire front office team for their kindness, professionalism, and thoughtful care towards our family throughout our stay. Every interaction reflected genuine five-star hospitality. Thank you once again, 陈雪姣经理. It is clear that this resort truly understands how to deliver an exceptional experience that exceeds guests' expectations, and your leadership is reflected throughout the team. Our sincere appreciation also goes to the restaurant team, especially 夏经理 and her colleagues. From our very first breakfast to every dining experience afterwards, the service was consistently excellent. 夏经理 showed exceptional kindness and care, especially towards our little one, making every meal a pleasant and memorable experience. One of the biggest reasons we decided to extend our stay was 亲子教练甜甜姐姐. This was truly an extra bonus that set this resort apart from the other five-star resorts in the area. Her passion, patience, creativity, and dedication to the children's activities created unforgettable memories for our family, and our little one enjoyed every single moment. Last but certainly not least, our sincere thanks go to 摄影老师大白 for professionally capturing the precious memories of our little one. These beautiful moments will always remind us of our wonderful family holiday here. This review is only a general overview to express our gratitude to everyone we met during our stay. We will be sharing more detailed reviews about the wonderful facilities, activities, and overall experience in the coming days. Thank you once again to the entire hotel team for your outstanding hospitality. You truly deserve this five-star review, and we sincerely look forward to visiting again in the future.