Ulasan VP Plaza España Design

Quite happy with everything

Staff was unhelpful. Front desk wanted to charge 70 Euro a night to extend us to a higher floor but didn’t want to compensate for hotels sauna being out of service which is the only reason we choose this hotel over others. After trip.com did a thorough review we were credited over 100 USD no thanks to the hotel. Thumbs down

Wonderful stay. Great location at the centre of everything. Next to the main street that looks like Broadway in NYC where you can find musical theatres, exhibitions, etc. Friendly staff at check-in. Maria was very polite and offered to circle the locations of major destinations on a map for me. Amenities are VERY new and technologically up to date. Interiors are beautifully designed with details that showcase thoughts and considerations put in to improve the user experience and functionality as well. If anything to note, it might be a bit noisy in the evenings as it’s right next to the main street and plaza with performers singing. But it’s quiet enough after 10pm and hasn’t been much of a concern for me during my stay.

watch out for your credit card information, deducted 290 euros with no reason and have not refund me yet.

First time to Madrid and this location is very accessible to nearby tourist attractions.

Very design style, warm service and warm atmosphere

My staying in this hotel was beautiful. Location is very good, service is excellent. The stuff is very friendly and helpful. The hotel is modern, very clean, breakfast is very good too. All foods was fresh and tasty. But only one question: why spa is available for additional charge in such level of hotel? But in general I'm satisfied and come back to this hotel with pleasure.

Good position and newly refurbished rooms and structure

Impeccable services, fantastic facilities, and great location. We will definitely consider staying in this hotel again when revisiting Madrid.

Good location Nice view

Location is good!!!!!!!!! New hotel and very clean.

此次歐洲15天行程最滿意的酒店，地理位置優越，客房面積寬敞設計舒適，衞生間乾濕分離，乾淨整潔高效，工作人員都很有禮貌。樓層過道的窗户採光好一窗一景。早餐還行，退房按金秒到賬效率之高這點很贊！非常推薦馬德里旅行選擇這家VP酒店。

好的體驗：洗漱用品配的歐蘇丹，潔具全是漢斯格雅，馬桶是ROCA的，早餐也很豐富，人員友好 服務上，西班牙特別幹，每天都有讓多送水，送達也特別快，check out當天，我們在附近取車，工作人員也有陪同我們去取車並指引我們開會酒店，這些都挺不錯 不好的體驗：入住的第一天，我們倒時差睡得特別早，大概是8點左右就全部入睡，結果晚上遇到了服務員直接開門進來了，把我嚇了一大跳，為了不影響老公和孩子，我起來開門，對方給我説了對不起，然後我反鎖房門，沒想到剛要入睡又來了第二次詢問，第二天攜程也積極的幫我們溝通，後面説是什麼報警，他們也不確定那個房間，所以挨個敲門確認安全，遇到直接開門進入這種情況，我確實有心理陰影，酒店方面後面就送了圖一的點心，表達歉意，讓我們放心入住，反正出門在外，還是一定要有反鎖的習慣，要不晚上睡着，闖個人進來，真的感覺還是很不好

五星，也當如此了。就在西班牙廣場一側，窗下正對賽萬提斯雕像。環境不錯，出門地鐵，出行便利。右向街行，一路餐飲，還有個中餐區，或亞洲人多吧。左向街行左拐至皇宮、廣場、教堂都景觀。 淋浴區無隔斷，是西班牙通病，好在寬暢空間，也無大礙。整體很滿意，服務人員都很熱情。提的要求均實現。