P.º de la Infanta Isabel, 13, Madrid, Community Of Madrid, 28014, SpainLihat Butiran Hotel
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam
Ulasan Tetamu
9.1/10
Great
192 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Location9.1
Amenities8.8
Service9.1
Cleanliness9.3
Tapis mengikut:
Susun mengikut:
All reviews(192)
Positive reviews(185)
Reviews with photos/video(55)
Easy to get around(72)
Close to train station(58)
Delicious breakfast(35)
Well designed(19)
Average sound insulation(14)
Friendly front desk staff(13)
Loved the view(11)
Offers pick-up/drop-offs(4)
Negative reviews(7)
Guest User
Small Double Or Twin Room
Daftar masuk pada Ogo 2025
Traveling with friends
5 ulasan
8.5/10
Very Good
Disiarkan pada 28 Sep 2025
Conveniently located near the Railway, Metro and bus station. Walkable distance to lots of restaurants and view points. The breakfast is excellent with lots of choices and delicious. Will choose this one again and recommend to friends.
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you very much for sharing your positive feedback about your stay with us. We are delighted to hear that you appreciated our convenient location and the excellent breakfast with its wide variety of delicious options.It is a pleasure to know that you enjoyed the proximity to restaurants and viewpoints within walking distance.We look forward to welcoming you again soon and truly appreciate your recommendation to your friends.Best regards,
Eskay Ling
Deluxe Room
Daftar masuk pada Apr 2025
Couple
7 ulasan
9.0/10
Great
Disiarkan pada 6 Jun 2025
This hotel is just opposite to Atocha Train station, very convenient for me to travel to Barcelona after Madrid. The room is quite small but well organised. The dressing table is so nice and elegant with many bulbs. Surprisingly they provide hair straightener too.Buen Retiro Park is not far away from hotel.
Jawapan daripada Pihak Penginapan: Dera Eskay,Thank you so much for your kind review! We're delighted to hear that our location across from Atocha Station made your travel plans more convenient, and that you enjoyed the room layout and the elegant dressing table, we're glad the little details like the hair straightener were a pleasant surprise!It’s also great to know you had a chance to visit the beautiful Retiro Park nearby. We hope to welcome you back on your next visit to Madrid!Kind regards,
Guest User
Small Double Or Twin Room
Daftar masuk pada Jul 2025
Business traveler
8 ulasan
9.5/10
Amazing
Disiarkan pada 7 Sep 2025
Very convenient location and a perfect choice if you plan for travelling by train to other spots or pick up a rental car
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for your kind review and for highlighting our convenient location.We’re pleased to know that our proximity to the train station and car rental options made your travel plans easier. It's always our goal to offer both comfort and practicality to our guests.We hope to welcome you again on your next visit.Warm regards,
HammalAmiri
Deluxe Room
Daftar masuk pada Dis 2024
Solo traveler
50 ulasan
9.5/10
Amazing
Disiarkan pada 21 Jan 2025
Amazing experience, right opposite to the main train station. The rooms were comfortable / clean / bathroom and toiletries excellent and breakfast that is better than most 5 star hotels I’ve stayed in.
Only thing that could have been improved is the bedding / pillows however they are perfectly fine for the price. Would 100% stay again
6/8
Jawapan daripada Pihak Penginapan: We are pleased that you found this feature beneficial and look forward to seeing you again at Only YOU Hotel Atocha on your next visit to Madrid.
Raul0828
Small Double Or Twin Room
Daftar masuk pada Nov 2024
Business traveler
46 ulasan
10/10
Outstanding
Disiarkan pada 6 Dis 2024
Very nice hotel , two handsome man received us at the receiption desk with kindness and professionalism.
Jawapan daripada Pihak Penginapan: Dear Raul,Thank you for choosing the Only YOU Hotel Atocha, We would like to take this opportunity to thank you for taking the time to share your experience. Your opinion is very important to us as it helps us to continue working every day to exceed our customers' expectations and offer an excellent service. We are pleased to hear your stay was a pleasant one! Thank you again and we hope to see you soon at the Only YOU Hotel Atocha!
Soh Sam
Deluxe Room
Daftar masuk pada Mac 2025
Couple
17 ulasan
10/10
Outstanding
Disiarkan pada 4 Mei 2025
Nice lively hotel conveniently located across the atachon train station. Some tunnel construction nearby
Jawapan daripada Pihak Penginapan: Dear Soh Sam,Thank you for your review! We're delighted to hear that you enjoyed the lively atmosphere of the hotel and found our location across from Atocha train station convenient. We appreciate your understanding regarding the nearby tunnel construction, and we’re working hard to minimize any disruptions for our guests. We hope to welcome you again on your next visit to Madrid!
jeffreycschow
Small Double Or Twin Room
Daftar masuk pada Dis 2024
Couple
210 ulasan
9.7/10
Amazing
Disiarkan pada 30 Jan 2025
the best hotel in madrid
Jawapan daripada Pihak Penginapan: Estimated Jeffrey,First of all, I would like to thank you for sharing your review about your recent stay at Only YOU Atocha.We are delighted to hear how magnificent your experience has been, appreciating the location, room, restaurants and service in general. Our goal is to make each of our guests feel as if they were at home and with comments like yours, we can say that we have met that goal.We will be happy to welcome you again when you return to Madrid!Thank you very much for choosing us.Greetings,
kewkew
Small Double Or Twin Room
Daftar masuk pada Jul 2024
Traveling with friends
9 ulasan
9.0/10
Great
Disiarkan pada 6 Sep 2024
Chic and trendy hotel which is just located opposite of the Atocha train station. Got a really fancy mirror closet and suprisingly there is a hair straightener together with the hair dryer in the drawer! My friend loves it very much.
Jawapan daripada Pihak Penginapan: Dear Erica,First, we thank you for taking the time to write this review.We are glad to know that you have enjoyed from our hotel. The effort of our entire team is reflected in comments like yours that motivate us to continue working just as hard to offer this kind of experiences to all our guests.We will be happy to see you again soon.Thank you very much and greetings,Front Desk Team
Anita5528
Deluxe Room With Balcony
Daftar masuk pada Jul 2024
Family
17 ulasan
10/10
Outstanding
Disiarkan pada 9 Ogo 2024
This hotel is awesome - highly recommend. Simple but really nice - great location, right opposite to train station. U can feel that they really know what guest want. And, the best is their staff- really helpful (and handsome / pretty).
6/8
Jawapan daripada Pihak Penginapan: Dear Anita,On behalf of all the members of Only YOU Atocha we would like to thank you for choosing us for your stay and for writing us such a delicate message. It is a pleasure to hear that you have enjoyed the experience we offer, either by oaur great location in Madrid or our service in general.In Only YOU Atocha we like to look at the small details and offer each guest a personalized experience and live up to their expectations.Again, thank you very much for staying with us and taking the time to write such a review.We hope to welcome you again soon.Greetings,
Guest User
Deluxe Room
Daftar masuk pada Dis 2024
Couple
30 ulasan
8.5/10
Very Good
Disiarkan pada 4 Jan 2025
We had a very good experience in the same brand hotel in Sevilla therefore we booked the same one in Madrid. However the experience is so different and even to say disappointed. The reception staff is not as warm welcome. We stay two nights and the first night with a very noisy room although I’ve requested on a quiet room.
Jawapan daripada Pihak Penginapan: We are pleased that you found this feature beneficial and look forward to seeing you again at Only YOU Hotel Atocha on your next visit to Madrid.
230301****
Deluxe Room
Daftar masuk pada Nov 2024
Family
14 ulasan
4.2/10
Disiarkan pada 13 Jan 2025
I booked 2 rooms, quite small but well organized.
What's beyond absurd was the lock of my door was broken so I got locked outside of my own room on New Year's Eve!
I had to go to my friend's room and called front desk, but he pretended he didn't understand and kept asking me was it the interconnecting door couldn't open.
Come on, there's no interconnecting door between room 620 and 619!! Be professional ok?!
Finally he said he would send someone up to fix it, then I waited for 10mins and no one showed up.
After I made the second call and still no one showed up, I decided to come down to the reception in my PAJAMAS! Yes I was locked outside of my room for more than 10 mins in my pajamas in winter!!! And the man at the front desk who answered my call was very arrogant and told me “our hotel is fully booked today, we have to attend to so many needs".
I was outrages at his word. Doesn't your hotel have some kind of procedures to decide what kind of request from guests is urgent and need to be dealt with in priority? Is someone got locked outside of their room is lowest priority compare to someone requesting a shower cap something?
THIS IS THE WORST EXPERIENCE I HAD IN HOTELS AROUND THE WORLD!
Jawapan daripada Pihak Penginapan: Dear guest,Please accept our sincere apologies for the inconvenience you encountered during your stay. Regrettably, your experience coincided with an exceptionally busy period, which unfortunately delayed our response. We fully understand the frustration this caused, particularly on New Year's Eve, and we deeply regret the lack of timely communication.Our utmost priority is the comfort and well-being of our guests, and we are truly sorry that we fell short in your case. Your feedback is invaluable to us, and we are taking it to heart to ensure that we improve our procedures moving forward. We genuinely hope for the opportunity to welcome you back and provide you with the high level of service you expect and deserve.Kind regards,
Anonymous User
Deluxe Room
Daftar masuk pada Jun 2024
Business traveler
12 ulasan
10/10
Outstanding
Disiarkan pada 24 Jul 2024
Very nice hotel with kind staffs and good food. The restaurant view is amazing!
Jawapan daripada Pihak Penginapan: Dear guest,We are delighted to hear that you have enjoyed your stay with us and that you have had a wonderful experience. At the same time we would like to thank you for writing a review as positive and detailed as this one.At Only YOU Atocha we strive day by day so that all our guests have the best time possible like the one you describe, comments like yours motivate us to continue improving and striving.We will be happy to welcome you again if you return to Madrid.A cordial greeting,
Connieclng
Premium Double or Twin Balcony
Daftar masuk pada Dis 2024
Couple
4 ulasan
8.5/10
Very Good
Disiarkan pada 19 Jan 2025
Very convenient! The hotel is also near the train station & 24 hours airport shuttle bus.
Jawapan daripada Pihak Penginapan: We are pleased that you found this feature beneficial and look forward to seeing you again at Only YOU Hotel Atocha on your next visit to Madrid.
Guest User
Small Double Or Twin Room
Daftar masuk pada Ogo 2024
Couple
6 ulasan
8.5/10
Very Good
Disiarkan pada 9 Sep 2024
This hotel is very close to Atocha station, so very suitable for me as i travel to Barcelona and Toledo from Atocha. The hotel looks quite new and clean. I like the modern interior design. They also allowed me to put my luggage in the hotel after check out for 3 days when i traveled to Barcelona, that provides great convenience for me! Overall, can consider this hotel again if visit Madrid in the future.
Jawapan daripada Pihak Penginapan: Dear Huanzhang, First of all, I would like to thank you for sharing your review about your recent stay at Only YOU Atocha.We are delighted to hear how magnificent your experience has been, appreciating mainly our fantastic location and service in general. Our goal is to make each of our guests feel as if they were at home and with comments like yours, we can say that we have met that goal.We will be happy to welcome you again when you return to Madrid!Thank you very much for choosing us.Greetings,Front Desk Team
may111
Small Double Or Twin Room
Daftar masuk pada Sep 2024
Couple
8 ulasan
9.0/10
Great
Disiarkan pada 14 Okt 2024
The coupon is clean and location is great, just opposite the atocha train station.
Jawapan daripada Pihak Penginapan: We are delighted to know that you found this useful during your stay and look forward to having the pleasure of welcoming you again at Only YOU Hotel Atocha.