Ulasan Hostal San Lorenzo

very good staff and facilities, i was impressed with this and the location

Terrible, I've never seen such a bad room. First, the hot water wasn't hot enough, so I couldn't even take a proper shower. Second, unlike any other 3-star hotel I've stayed in, this one didn't offer housekeeping. The room was also very small, dim, and quite scary. And to top it all off, there was no elevator, just old, creepy stairs! ⚠️

Terrible service, and very discriminatory.

We would definitely come back...

Need to improve

Had a pleasant experience. Friendly staff. Will book again.

The hot water in the shower was excellent, but there was no kettle in the room. However, the front desk staff were very kind and provided us with hot water. The room was a bit small, the pillowcases weren't very clean, and the comforter was a little thin. The location was good, and the room was very quiet.

The staff are so kind~ The bed blanket... is a little dirty... There's a stain... I wiped it with my hand and it came off..... Maybe the laundry didn't get done.. The location is good, but there was a lot of banging noise all night, and the noise blocking wasn't at all. I was surprised when someone in the next room opened the door and thought it was my room.. The photo is the view from the room. Well, it wasn't bad because there was a window.

We spent two nights at the hotel. We were very comfortable. The room was quiet and everything was clean. The mattress was comfortable. The location was excellent. And the staff was very friendly; we had a small problem and they resolved it immediately. So, the experience was very good.

The room has a peculiar smell, the facilities are very old and broken, the toilet also has a peculiar smell, and it is a bit noisy outside the door at night

The location is very good, right in the city center, with the subway just outside. But it is too old, the hygiene is average, and the room is very small. It is okay to stay here for convenience. In fact, it is also very convenient to live in the outskirts of Madrid, with subways.

This hotel has an excellent location. It's ideal if you're coming with your family because if you want to take a break, you can return to the hotel and then head out again.

Super clean hotel, perfect location, close to everything, very close to Plaza de Mayo. The staff were very welcoming and always willing to help. I highly recommend it!!!

Customer service is very cool and is available 24 hours a day. You can also ask anything and they will gladly help you.