Hotel di Pusat Madrid, Madrid

I have stayed in many hostels before but at TOC it was the first time I stayed in a shared room ( female only). I was a bit worried as I didn't know what to expect but it turned out great. The hostel is awesome, has friendly staff and is the most modern hostel I have ever stayed in. The rooms were quite nicely soundproofed as you couldn't hear much from the hallways as it is usual for other hostels. In my 6 bed female room, we had 2 toilets, 2 sinks, and 2 showers - it was enough. :) I will be coming back, definitely!

Es la segunda vez que lo visitamos y nos encanta este hotel en pleno centro de Madrid. La piscina está muy chula con detalles como las camareras que estaban ese día eran super sosas, la música inexistente y el ambiente con tantos niños en una área tan pequeña creo que no mola, además de los saltos y bombas que se lanzaban fueron dañando el buen rollo que buscábamos en este hotel. No se si repetiremos el año que viene, pensábamos que era un hotel Only adults. Otra cosa no entiendo como no se puede comer nada en el área de la piscina, es imposible pasar una tarde solo bebiendo agua o alcohol sin picar algo, es algo nato de Madrid y las tapas no se puede quitar así como así, deberían vender algo aunque sean aceitunas. En fin el hotel nos encanta pero esos detalles ojalá los mejoren.

Excelente, limpieza impecable ,ubicacion brutal,personal maravilloso lo malo el baño es demasiado pequeño muy pequeño

Our holiday hotel boasted a prime location, allowing us to leisurely walk to all attractions without relying on taxis. However, due to road construction, car access to the hotel entrance was unavailable. Though the lobby was undergoing renovations, resulting in dustiness and a lack of seating, the breakfast offerings were commendable. Despite these positives, we found the reception to be lacking in friendliness.

When we entered the hotel in the early afternoon, it looked unpleasantly dark. It had an unpleasant smell; I think it was an old building smell, and It definitely did not have that cleanliness feel to it. We decided to give it a chance as we needed to find a place as soon as possible to use the remain of the day for sightseeing. And I am soooooooo glad we did ! Each floor is decorated individually, the smartest one to me was the 6th floor. Room and bathroom both are nicely done. Room looked like recently redecorated. I don’t think room decor clashes with anyone’s taste. I loved the Paris art work on the wall which embodied Holiday. Negatives of the room: Same old building feel and smell a little in the bathroom, no black out curtain for relaxing in day light, no mini fridge which is a must have in warm climate, and not even an electoral kettle ( luckily we had our own ) What made up for these negatives was the TERRACE, actually that was what mainly convinced us to stay. It had a beautiful view, thanks to the flat in the other side of the street with it’s beeeeeeeauuuuutiful 🌳🌹🌿🌸 🌱 🌺 🌿 🌷🍃 Flower Pots in front of the window! There was a sunbed on terrace to lie down and relax, and a set of chair and table to sit on, perfect for a little late night dining 🍕 or enjoying a cuppa 🍰 ☕️. We immensely enjoyed the lovely summer weather and beautiful streets lights view on both sides of the terrace at night, Gran Via was on the left side of the terrace, with crowd passing the street until late at night. Staff were all nice, polite and helpful, if I have to describe why in here, it would be a long, long long long review . iI you like to know more, read P.S. Text please I think Hotel is value for the money, considering the location, 4 min walk to elegant lively Gran Via street, just £360 for 3 nights; we have paid this amount for just one night in some hotels. I would pay this amount for 3 nights stay just in the Terrace . I should not tell you this cause I might make this room highly demanded and couldn’t get it ever again myself! This Room number is 64. Well, see all rooms with terrace but between 3 we saw, this was my fav 💗 : ) P.S. First reception we met at first when we entered the hotel was a young lovely nice guy, even though he looked extremely tired and had a few guests problems over the phone and in person to resolve, he offered us to view a few room in different floors. There was no bell boy so he had to hand us key for different rooms. And since we did not look that happy, he gave us the key to another room, saying you might like this one better. Housekeeper lady was a polite energetic and lively person, her energy and happiness was soooooo contagious. And night receptionist was a polite older guy who helped us to resolve a hotel issue so fast and efficiently . That’s why 1 Star is allocated to Staff.

Stayed one full week in Madrid and had an absolutely fantastic experience. The hotel was recently opened and had a special musical touch to it, located right in the center of Madrid by Plaza Mayor and Sol. Rooms are well appointed spacious, and quality amenities ,beautiful rooftop terrace and even though the hotel has a theatre/concert venue you will not hear much! Many artists usually perform at the famous theater venue in the lobby which adds a fun vibe to the experience . However I really need to highlight the staff especially Maria Garcia one of the managers a true professional and did all she can for me to enjoy this experience, always there to help and assist making sure my experience is top notch. Tania the guest experience manager was extraordinary, knew all the answers to my questions and recommend great restaurants, found the perfect transfers to take me to the football stadium, and more. She is a superstar Also wanted to mention Alvaro front office manager, always smiling and accommodating! Bravo!

This hotel is just off the Gran Via, so it has access to all of the sights and sounds of Madrid, it's about a 9€ taxi ride from Atocha train station. The hotel is clean and tidy and the bathrooms are well appointed. there are a lot of bars and restaurants surrounding the hotel, as well as large shops on the Gran Via. I always stay here when I come to Madrid and always feel welcome. The staff are friendly and accommodating. the hotel is bike-friendly. Buffet breakfast is good. Orange juice is not the best (but I live on an orange farm, so I'm critical 😉).

This was our first stay at the Principe Pio Hotel, we booked a room with a Palace view. On arrival we were upgraded to a top floor suite by very friendly staff on reception. The room was delightful and looked like it had recently been decorated. We had terrific views of the Palace. The room was kept in tip top shape on a daily basis and nothing too much trouble for the staff. One minor gripe was the mattress was a little firm for our tastes. Our first night was inadvertently spent with the windows ajar and it could be noisy as it’s on a main road combined with the peacocks calling from the palace garden. From then on with the windows closed it was absolutely fine, the aircon worked very well and was whisper quiet. Although this is classed as a 3* hotel we had a safe, fridge and tea making facilities to make our stay really comfortable. There is a roof terrace with plenty of seating to enjoy the sunshine too.

Will highly recommend this hotel to anyone who comes to Madrid, even though they don’t offer breakfast however they are friendly enough to insert a breakfast goodie bag at my door step and the hotel offers free flow drink bars that have coffee and juice for 24/7. And what’s most surprising is they allow earlier checkin without any further charges

the pros: The hostal's (not a hotel, not a hostel) online photos do not do it justice. It is even better looking in person and you really get good value for your money especially because of its PRIME location. The room I stayed in was the right size for a solo traveler. The bathroom is VERY small. It is hard to maneuver in there even to get in the shower. This is not a big deal but something I think travelers should know ahead of time. Again, the best thing about this place besides the price is the location. The Cons: The front desk staff are very short with you and have snippy attitudes. The hospitality industry is one where it is 100% guaranteed that you will encounter tourists from all walks of life, countries, and backgrounds. So if this is something that bothered them I do not understand why they chose this profession. They seem annoyed even if you say good morning or hello to them in Spanish. You can't seem to win with these folks and I'm not a sensitive person, coming from NYC, but it is universal in the hospitality world that it is bad business to treat your customers like you don't want them there. If this is a deal-breaker for you, then this might not be the right place to stay. But for the affordability of the room, I dealt with it. Secondly, not too long after my first day, a smell that resembled raw sewage seeped through the hallway and persisted throughout the entirety of my stay. It was only in the hallway and front desk area but not in my room thank goodness. Overall, I still liked my stay enough to not be turned off by the negative side and I think it would be much improved once you hire more personable staff.