Hotel Terbaik dengan Gimnasium di Mainz

We had googled our way to the fact that the Hilton Mainz has a very good location right down to the Rhine and you can purchase access to the hotel's ”Executive Lounge”. We booked 5 nights and we were ready for a little vacation by the Rhine. Upon arrival at the hotel, we were quickly and efficiently checked in by Mrs. Blanco Flores, who upgraded us to a room with a view of the Rhine. Mrs. Flores made us aware, that the ”Executive Lounge” was unfortunately not that big, but we had to see that with our ”own eyes”. Really good service was provided upon check-in, and our expectations for the stay at the hotel became greater. The room we had been allocated was on the 5th floor with a wonderful view of the Rhine. We had booked a room with breakfast, so we were excited to see, how the breakfast buffet was. But we were very pleasantly surprised there 😊.. There was a reasonably large selection of various breads and hot items, so it was just a matter of getting started with breakfast. The hotel allows you to sit outside and enjoy your breakfast with a view of the Rhine, and watch the people walking and cycling past. We were very lucky with the weather, so breakfast was enjoyed for a little longer time than usual. After breakfast, we went up and see how the ”Executive Lounge” was. But unfortunately we were somewhat disappointed. The ”Executive Lounge” consists of 2 small rooms, where there were 3 tables in each room, and 3 people could sit at each table. When we got outside the time when alcoholic drinks are served, we could see that you could have a cup of coffee or an apollinaris. The snacks on display looked a bit boring, and the fruit wasn't of the best quality either. But cheer up, it could be good in the evening... But when we visited the ”Executive Lounge” in the evening, beer, wine and spirits were on display - but the snacks that were also on display didn't seem particularly inviting - so we didn't take any of them. Summary of our experience of the ”Executive Lounge” is that it is not necessary to purchase access to the ”Executive Lounge”. And we can only encourage hotel management to go on a study trip to Düsseldorf or Dresden, where we have experienced what an ”Executive Lounge” should really be like. In general, the level of service is very high, and the staff a super good service at the hotel 😊... Here we have to highlight in particular: Mrs. Flores from the reception, Heike from the breakfast restaurant and Brittany from Guest Relations. They gave us a really good service during our stay. In summary, we would give the hotel 4 stars out of 5. If the hotel should have had the last star, the ”Executive Lounge” must be upgraded with better rooms. (Could space be created for a small area down in the restaurant area, so that you also have the opportunity to sit outside on the warm summer evenings. We would like to come again at another time to enjoy the good location and super service 😊..

The hotel has a new elevator and is in good condition. It is clean and has a 15 euro breakfast. It is not expensive but does not have air conditioning in most the rooms. However the front desk is very helpful, the staff is pleasant, and if you speak in English they generally understand (although knowing some German is helpful). Note in the bathroom the soap is hard to access and it is for everything - hands, hair, skin. Not the greatest. You are better off going to the connivence store at the train station and buying a bar of soap for 0.55 euros and 3.45 shampoo before going there. You will be glad you did. There is an Italian restaurant next door and you are close to the train station only 1 km away or about a 10 minute walk.

I don’t like leaving bad reviews but this hotel warrants it. I had booked a King Balcony Junior Suite. When I arrived at the hotel, I was told that my room was not available for a ”technical” reason. I then asked to be moved to another Junior Suite with a balcony and was told that all of those rooms had a ”technical” issue. I find it extremely difficult to believe that all of those rooms suffered a ”technical” problem on the day I checked in. The reception offered no explanation whatsoever as to why all those rooms were unavailable. The Front Desk Manager then said that he could upgrade me to another suite but it wouldn't have a balcony. This was something I was willing to accept although I said that I specifically booked the room to enjoy use of the balcony. He wrote the key card out and then disappeared to the back office for 10 minutes. When he came back he explained that all of the other suites were occupied (how did he not know this when he offered me the new room?) and I would have to be downgraded to a room of a lesser standard or I could go to the other Hilton in Mainz but it would cost me €100 more a night. I accepted the downgrade and was met with a dated room. No USB ports which really is standard for a modern hotel. The room itself was very clean although housekeeping missed the small things (eg the coffee spills on a napkin were just left and the napkin wasn’t changed). The bar was OK. It looked like the chef was serving. Maybe they were short of staff. I’d never stay here again. Go to the Hilton Mainz (by the river).

We had a great stay at this hotel. Multi-generational family (2 grandparents, Mom & Dad, and 3 kids ages 14, 11, 9) spread across 3-rooms. Worked with hotel in advance to ensure room arrangements including connecting rooms and a roll away bed. Hotel delivered as promised! Everything was top notch. Great view of the river, nice pool, amazing breakfast with lots of options, decent lounge, great friendly service, and a great location. Only negatives were no USB ports in room and the room size is adequate but not very big. Would definitely recommend this hotel.

We came to the hotel as part of our wedding anniversary trip and the staff went the extra mile to make us feel special! Great location, a quiet hotel just a short walk from the city centre. I really liked the big spa in the vaults - huge sauna, nice little plunge pool, steam room.. and I had it all to myself! What a bliss. The staff was very friendly and nice, especially the girls at the reception. I read some reviews where people did not appreciate the not so fresh decor in the rooms - well, the room was clean, served its purpose :) We did not come to the hotel to admire the furnishings but the city :) We did not try the restaurant as we loved taking walks through the city centre in the evenins. We also like authentic local cuisine (Eisgrub-Brau was a great find). We always have a good stay at Novotel hotels and I am looking forward to our next visit.

The service was exceptional at this hotel. I had an issue the first night and when I explained it the staff the next morning they upgraded my room right away! Very close to the train station and center of town and the breakfast is very tasty. Definitely a comfortable place to stay.

With a stay at Atrium Hotel Mainz in Mainz (Finthen), you'll be within a 10-minute drive of ZDF and Mewa Arena. This upscale hotel is 17.3 mi (27.9 km) from Drosselgasse and 4.7 mi (7.6 km) from Imperial Palace Ingelheim.Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).Enjoy local cuisine at ATRIUM Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily for a fee.Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Mainz? This hotel has 21528 square feet (2000 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 150 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

Nachwehen… Ich wurde heute Morgen von eine Dame aus dem Favoriten-Restaurant angerufen. Sie wollte mit mir über meine Kritik sprechen. Zuerst hat Sie mir mitgeteilt, dass das Servicepersonal eine völlig andere Wahrnehmung hat und dass im Restaurant Kameras installiert sind und alles aufgenommen wurde. Zuerst hat mich die Information über die Kameras irritiert aber ich habe geantwortet, dass es im Prinzip gut ist, denn es wurde alles aufgenommen und kann faktenbezogen ausgewertet werden. Die Wahrnehmung der Kellner schien mir nämlich nicht faktenbezogen zu sein. Objektiv gesehen, kann ich das nachvollziehen – was kann man dem Vorgesetzten sagen, wenn man sich in Erklärungsnot befindet… Die Dame wolle noch einmal meine Version hören, dazu kam es kaum, weil Sie mich ständig unterbrochen hat. Sie nahm Worte in den Mund, die ich nie verwenden würde, nämlich es wurde behauptet, dass ich nicht möchte, „abgefüllt zu werden“, als der Kellner mir 2-tes mal den gleichen Wein nachschenken wollte, ohne zu fragen, ob ich das möchte. Dabei ging es mit dem nächsten Gang weiter und ein neuer, korrespondierender Wein sollte serviert werden. Schließlich habe ich gesagt, dass ich das Gespräch nicht zielführend finde und ich es gerne beenden möchte. Zum Abschluss hat die Dame noch in den Hörer verlauten ließ, dass Sie uns in diesem Restaurant nicht sehen möchte. Alles gut! Das habe ich doch in meiner Kritik geschrieben, dass wir nicht mehr kommen. Vielleicht wurde nicht alles gelesen oder die Dame wollte das letzte Wort haben. Für mich ist das ein Beispiel einer peinlichen Aufarbeitung…und bestätigt mich leider in dem, was ich geschrieben habe. Es gibt so tolle Restaurants in Frankfurt, wo cih schon mehrfach war, wie z.B. Villa Merton, La Fleur, (früher auch Emma Metzler) , Maintower oder Lohninger – dort stimmt die Qualität, Service und Freundlichkeit und dort gehen wir wieder gerne hin! PS Tipp-Fehlerkorrektur von der Hauptkritik: Keller = Kellner; wenn= wen