Hotel Terbaik dengan Gimnasium di Makkah

Pros: Super near to Haram. Nice and updated room amenities. Reservation staff Zain was very helpful and accommodating check in process was a breeze. Given a nice Haram view room and allowed to check earlier than the stated check in time. Ambience of hotel was good. Guy at the Dates counter was also jovial and nice. Cons Breakfast at M2 was nice and presentable compared to M3 as this is my 2nd time staying at this same hotel. After my 2 night stay was told by the young lady that we need to take our bfast at M3. Service there was real bad. Asking for coffee takes ages to be fill. You will need to ask several times then the waiter come and fill. You like being hurried to leave.. my friend was still eating and he ask if he can take take the plate to clear. This was super rude. You are not feel welcome there..on a side note.. majority are asian at M3 breakfast cafe.. The setting was also different .. vegetables are cut in bigger pieces, food are cut anyhow and the guy at the egg live station nearly hurt my friend fingers as he insisted to put the hot fried egg on the plate she was holding but the actual fact is he supposed place the hot fried egg on a separate plate. Overall: M2 are for their Arab natives and the rest of Asian natives will be assigned at the horrendous M3 cafe. Fyi I insisted for M2 cafe on the next day but was told it was full. I told her i will wait and she allow me to dine there.. unfortunately i saw there few empty tables and I am the only Asian customer at the moment 🤔 Overall stay experience was just mediocre as not much expectation .. as this us a religious trip. But is it a waste as the hotel was so grand and nice but operated by not so competent staffs members (which choose their preferred customers ethnics only in order to treat them nice) which let I believe most of the customers btings home a sad memory of the stay in Fairmont Clock Tower.

Staff are very friendly and professional and I would give them all 10/10, in particular especial thank to Ms Rahad - receptionist. However, I was disappointed from my room. My original booking was a room with city view but was given a room like a prison. I didn't like the room at all. The room was quiet big and clean and had everything you need apart from Iron which I had to ask for. The hotel is located in a quiet area next to a big mosque and supermarket but it's too far from the Haram. The hotel has a free shuttle which runs every hour from hotel to a bus which takes you to the Haram. This is not good enough and I believe it should run every 15 - 30 min. After long hours doing Tawaf and Saai you need every minute to rest and get to your bed and not waiting an hour in a dusty and noisy area waiting for this shuttle. Breakfast: paying at hotel is cheaper. Quality is average but below 5* elsewhere -just to mention some: pastries not fresh and not tasty at all. Poor coffee quality- just like water. But there are nice dishes and hope with small improvements this hotel will provide service. This comment is based on my regular travelling experiences and having diamond membership with hilton and platinum with IHG

************* completed my umrah and the experience of the hotel was excellent . It was a total 7 minutes trip from my room to the haram. One thing I’ll say is that the breakfast does lack some variety but I guess it’s like that everywhere else. The service was great however when I called rooms service to provide some tea mugs they listen but didn’t fulfill the request. Maybe they forgot. Beds we’re comfortable and the layout was nice. We were upgraded to the partial haram view upon requesting it at check in. They upgraded without hesitation. For value this is a great hotel. 2 minutes from the hotel is Al baik and souk Al khalil which is a good option for food and shopping. Personally found Islamic attire cheaper here than the clock tower.

I couldn’t ask for a better hotel. The price was so good that I was thinking that they either gave a massive discount or they made a mistake. But the toilet drainage to be improved.

for anyone going to Alomra with family must book this hotel as its very near by Alkaaba. highly recommended.

Located in Makkah (Al Hajlah), Infinity Hotel Makkah is within a 15-minute walk of Great Mosque of Makkah and Kaaba. This luxury hotel is 0.7 mi (1.2 km) from Abraj Al-Bait Towers and 1.6 mi (2.5 km) from Well of Zamzam.Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a reception hall.Enjoy international cuisine at All Day Dinning, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe.Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.Make yourself at home in one of the 810 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

The hotel is quite decent. Bathroom is a bit small but it's fine. Breakfast is the usual Arab foods e.g hummus, foul etc. which were all delicious, as well as continental pastries, fruit, salad and omlette station. No housekeeping done or replenishing of tea, coffee and water bottles in the room in the three days we've been here so far. Had requested housekeeping with the door sign and directly to staff yesterday but nothing. The bins are full to. I rang housekeeping just for towels now and they came eventually after this call, alhamdu lillah, so ive edited this post to add that last line. We've purchased our own toilet roll now . Shops are within walking distance but not really near.

حجزت الفندق لإقامة الوالد والوالدة خلال أدائهم العمرة في شهر رمضان .. وتركتهم في الفندق بمفردهم لمدة 5 أيام .. وكان مستوى التعاون من قبل فريق العمل داخل الفندق أكثر من رائع. وأخص بالشكر الأخوة المسؤولين عن المطاعم والأستاذ رضا شعبان مدير الأغذية والمشروبات بالفندق على تعاونه الدائم معهم هو وفريق عمله المميزين. تجربة جعلت الفندق اختيار الأول دائما عند زيارة مكة. شكراً لكم

Mantap dan pelayanan bagus, hotel bersih ruangannya besar kamar mandinya luas sesuai dengan harganya

The bus service to and from the kaba was sub-average. One of the bus drivers was really good and punctual. The other guy was horrible. The staff at the reception didnt really have a clue about when the buses arrive/leave. I had booked a room with a king size bed, and when i arrived, i was told that i would be given a room with two smaller beds which would be joined. It took me sometime after talking to the duty manager to get that changed. This is my first time at the holiday in, and im not sure if all the rooms are this big, but the room i got was huge. Much bigger that the average room size in Makkah. The hotel over all was quite nice.