Hotel 5 Bintang Terbaik di Makkah

Bilik berharga 2,000 yuan semalam memberikan pemandangan sampah Bilik itu menghadap tempat letak kereta dan runtuhan. Sarapan pagi tidak sehebat hotel empat bintang domestik Bilangan hidangan panas adalah kurang daripada 3, dan ia pada dasarnya adalah nasi goreng dan sosej yang berkualiti rendah. Kemudahan bilik sudah lama dan ***anya seperti hotel lama di China. Lebih-lebih lagi, penyelenggaraan bilik tidak mengikut piawaian kosong dan tiada apa-apa. Selain daripada lokasi, hotel ini pada dasarnya tidak mempunyai apa-apa untuk ditawarkan untuk satu malam dan hotel The Hilton dan Conrad di sebelahnya adalah satu pertiga lebih baik daripada yang ini, dan kualitinya berkali-kali lebih baik. Hotel ini hanya bernilai 300 semalam, tidak lebih.

Kakitangan hotel ramah dan membantu, sarapan pagi yang sangat baik dan sangat mudah jika anda ingin melakukan Umrah dengan anak-anak kerana lokasinya betul-betul di hadapan Al Haram.

Hotel yang mengagumkan, kami mendapat pemandangan bandar dan ia sangat mengagumkan. Agak pasti akan kembali ke hotel ini. Semua orang di hotel ini sangat baik. Perkhidmatan bilik juga bagus, daftar masuk juga lancar tanpa menunggu kami mendapat bilik terus selepas waktu daftar masuk. Sarapan pagi mempunyai banyak pilihan makanan. Makanan tempatan dan barat. Sangat bagus dan disyorkan. Yang haram juga sangat dekat dengan hotel. Anda hanya boleh berjalan ke haram.

It’s a very nice hotel. Walking distance to gate 79 (10 minutes) which leads directly to the Kaaba. There’s two towers, 1 & 2, both have a great breakfast. There’s two restaurants in tower 2. There’s a cafe which can make birthday cake if you so wish. There’s a nice prayer room inside the hotel. I would highly recommend this hotel.

I’ve been staying here since 21 June for the hajj in standard room sharing with 3 others. Positives: 1. Lifts run efficiently with no long waits 2. Nice spacious lobby able to accommodate crowds 3. Ample eating areas spread out in several restaurants and banquet areas. Wide variety of food daily to meet Middle Eastern and Asian tastes. Waiting staff are efficient highly accommodating 4. Awesome location close to haram with musollah for alternative salah area. 5. Comfortable beds and pillows Negatives 1. Rooms and corridors are dated and smell stale. Bathrooms are damp and moldy. Likely due to housekeeping unable to clean thoroughly due to high turnover of guests. They try their best nonetheless providing fresh towels and toiletries 2. Shower is grimey and moldy with poor water outlet 3. Dirty carpets….can’t step on them barefooted. 4. Room key cards are faulty and needs resetting several times. 5. Front desk unfriendly 6. Hotel lacks warmth and hospitality

POSITIVE : - The proximity to Masjidil Haram and the Holy Kaaba. - Sufficient size of room for a family NEGATIVE : Restaurant - Have been travelling around the continent for many years, this was the WORST hotel service we have ever had. - We were SHOCKED for having the staffs, particularly restaurant staffs, were so RUDE, UNFRIENDLY and ARROGANT. None of them wore smiles while serving guests. - The staffs THREW plates and cutleries, BANGING trays, moving chairs rudely with guests were still around them. - They served all guests with PLASTIC spoon and fork. They literally served guests dining like serving workers. - Even a couple of them, having EARPHONE on their ears, talking on the phone while serving breakfast like nobody see them. We were terribly shocked to find that kind of ARROGANCY. - The hotel as if hiring a group of GANGSTER working at the restaurant. Room - We were given a room right in the corner, among the rooms that were having renovation projects. - The dusts, noises, and the filthy dirty surroundings were out of our imagination. The experience that was completely different from the Le Meridien, not far away from this hotel, where I am the member of their Marriott membership. We did not want to make so much noise about those experience as we came here for worshipping and prayers. But seriously, we do hope that the management will do something about their service culture.

Disyorkan untuk keluarga. Hotep mempunyai lobi sendiri yang ditetapkan jadi kami tidak perlu berurusan dengan orang ramai dari tetamu hotel Menara Jam.

Umrah trip with family Mar 2023 Went there for Umra trip with family we were bit confused while booking this hotel since it is located a bit away from Haram (1.5kms), however, they have shuttle service with good reviews 1. Hotel is super nice, new and very clean. Checkin was super quick although we had two rooms and were given on seperate floors as they didnt had two rooms on the same floor. 2. Rooms were good clean and tidy on check-in. They provided all basic amenities like iron, iron board, safe, etc. However, the rooms service was an issue and i had to complain and ask the counter to get the room cleaned after requesting the staff for couple of time. 3. Shuttle service was superb. Evertime there is a shuttle standing at the enterence leaving in approx 20 to 30 mins. Drop off point is the bus station behind clock tower with hardly few minutes walk to the Haram. 4. Even if you use Taxi it usually charges 15 riyals during normal timings and max 20 riyals during rush hours. We mostly used taxi service which was also very convinient. 5. Hotel location is very peaceful, you can find few restaurants nearby and baqalas for basic requirements.

Hotel ini sangat bagus dan bersih, kakitangan hotel terutamanya penerimaan tetamu dan pengemasan sangat sopan dan membantu Pasti akan mengesyorkan kepada rakan dan keluarga

It was a very pleasant stay at Hilton Makkah Convention. As always expected from this hotel, everything was great starting from the reception and front desk team. Ms Hatoon Fattah and Mr. Amr Hassan were very professional, helpful and supportive. Mr. Mahmoud in the executive lounge was very decent and helpful and confirm the excellent hospitality of this hotel. The hotel has a great prayer hall with a direct view to the holly Haram and a shuttle bus to and from the holly Haram.