Hotel berhampiran Zamzam, Makkah

Extremely hard to access with vehicle and at the top of that they have only parking paid per hour !! 23 SAR per hour is crazy. You have to leave your car in public parking lot unattended to be able to stay at this hotel. Smoking is allowed in all floors except for two floors which is extremely weird choice from the hotel management !! The windows in the rooms are sealed due to unknown reason !! Really one of strangest stays . The only good thing about this hotel is how close is it to Haram

Pullman Zamzam Makkah adalah pilihan terbaik untuk keluarga yang mengerjakan umrah. Ia menawarkan lokasi yang selesa, penginapan yang mewah, kemudahan yang sangat baik, dan perkhidmatan yang mesra. Apa yang paling saya kagumi ialah lokasi yang memudahkan, hanya beberapa langkah dari Masjidil Haram. Inilah kebahagiaan yang boleh dibeli dengan wang. MasyaAlloh. *************

Ia adalah baik tinggal bersama keluarga saya. Sangat dekat dengan Masjidil Haram dan terdapat pusat membeli-belah yang menghubungkan ke hotel. Kakitangan yang mesra dan membantu. Bilik bersih tetapi perkhidmatannya lambat. Sangat disyorkan.

The hotel's location is amazing, easy to reach al Haram. However the check in took more than expected, the rooms are old and it needs serious renovations because at this point their high prices are only for the location not the hotel itself.

Penginapan yang sangat menyenangkan di hotel yang indah ini. Kakitangan mesra, tersenyum dan luar biasa secara profesional (sebutkan untuk Syed Shahid). Alamin sentiasa meninggalkan bilik tanpa noda dan wangi. Sarapan layan diri, dengan masakan dunianya, sungguh luar biasa! Saya sangat mengesyorkan Jumeirah tanpa sebarang keraguan! Hotel ini terletak 2 minit dari Masjidil Haram dengan akses terus dengan menyeberang melalui Eskalator, terdapat sebuah masjid di hotel yang bersambung dengan haram. Kami akan kembali insyaAllah!! Tuan Dan Puan GHERARI BRAHIMI bilik 108

Wow! What a hotel! It exceeded my expectations by far and I really enjoyed every moment of it. The service is amazing, especially Mr. Muhammad, what a kind and gentle man. He happened to check us in and check us out. As soon as you enter the hotel the wonderful smell hits you. The decor is out of this world. The calm earthy colors, the subtle bling in between everything is well thought of. The complimentary elements in the hotel i enjoyed as well. Good quality coffee, plenty of towels, of diff sorts and sizes, a beautiful view! The shuttle busses were very frequent, most I waited was 2 minutes probably, but almost in all cases I didn't have to wait. All doors are opened for you and they make you feel like royalty. Breakfast was also a variety of good food. I will definitely visit again. It was cheaper than the hotels nearby.. Last I will say is Allaahuma baarik!

Check-in: Awful. I waited patiently until one of the two clerks sent me to the doorman. ??? The doorman sent me back and upon returning to the check in counter the other clerk told me in a raised voice to just wait 10 minutes as they are busy. I was totally confused as I don't pester anyone. Anyway, I waited on a couch. Then another person walked in and that second clerk proceeded to check that person in. I looked at both of the clerks. Then the first clerk told the other that he needs to check me in first. Then first he couldn't find my booking and asked for an email from Trip. When I presented it he said never mind I found the booking. Just crazy. Room: Okay. Bed was too soft for my liking. Only tea, no coffee. No creamer. No toiletries except liquid soap/shower gel. The desk was only cleaned in the front while the back of the desk and phone was full of dust. The toilet drain (on the 14th floor) was smelly. The mugs which were black looked like they were just rinsed and still had stains inside that I had to lean myself. I left a note requesting for coffee and toiletrie ins such as toothbrushes, toothpaste and earbuds. We got two small pouches of coffee and only one toothbrush and small toothpaste. No earbuds. Food: We had breakfast included. We also had dinner at the hotel on one night. The breakfast was quite good except for the juice and the coffee. The dinner was a notch lower than the breakfast in terms of selection and quality of the food. I would not recommend the dinner. Shuttle bus: Good. The hotel uses small busses that I actually preferred as we never needed to wait long for the buss to fill up. If you missed a buss, the next bus would arrived almost immediately. 7.5 minutes to the Haram and 12.5 minutes back. Check out: perfect. We just handed in the key cards and that's it. Check out took all of 3 seconds. Overall: The Novotel Thakher City was okay just that it did not meet my expectations. I would not rate this as a four star hotel.

All I can say is wow, 5* value for money We arrived early and the lady I think her name was hannah, explained very nicely check in is at 4pm but she respectfully checked us in at 12pm so we only waited half an hour more than fair. The room was very clean and a shuttle service to haram shareef every half an hour (takes 10 mins) I would definitely book this again. There are local restaurants near not the best but do able Taxi easily accessible from outside hotel.

Walaupun kami tiba lebih awal, mereka membenarkan anda mendaftar masuk sangat awal. Hotel ini benar-benar hotel yang berbaloi. ***Daging berfungsi dengan baik dalam perkhidmatan haram.

Mantap untuj hotel bintang 3 cukup nyaman namun untuk lokasi jauh dari masjidil haram