PPengguna TetamuThis is a very new hotel which started their business in March 2023. Wanted to try on the first day of opening but due to some reason, it was delayed till now. Itās a first Marriott hotel in Melaka, so I do have very high expectations from them. As a Marriott platinum elite member, Iāve stayed in many hotel under Marriott organisation. Upon reaching the hotel with grab car, the staff came up to me immediately and lead me to the check in counter, the lobby are huge, and I can still smell that the hotel are still so new. Not much of the guest in the lobby area, itās a Monday so I guess itās normal. No suite room upgrade and no complimentary breakfast for a platinum member, although I was upgraded to a strait view room which I appreciated it. It can see a tiny bit of the sea. Apart from that, I guess the room size and amenity are the same. The check in staff told me that the suite room was fullā¦ I mean.. itās a Monday.. and I literally still can see the suite room was available in the Bonvoy app. As Iāve mentioned, Iāve been to many hotel under Marriott organisation. I donāt always get upgraded to a suite room, but it was okay, I do understand all these are subjected to individual hotel policy and itās all a good will. But I guess the staff could just tell me that the hotel are still new, the suite room are limited and itās reserved for paying guest. I would totally understand that. But I donāt think itās wise to you know, use a default replied as member like us, we check on the app. For me, if thereās no available suite room, I wouldnāt even ask for an upgrade. Secondly, thereās no complimentary breakfast, I paid RM70 for the 2 day breakfast. Iāve stayed in a few courtyard hotel, this was the first one that Iāve paid for breakfast, there might be other courtyard that donāt provide complimentary breakfast for guest with elite status, maybe I didnāt stay much enough to see it all. Iāve stayed with hotel that told me that their facility actually donāt offer complimentary breakfast for elite member, but they will just give it to me as a good will on top of my welcome gift. Just a little suggestion, like maybe let the counter staff to decide, if they could slip in some complimentary breakfast to guest with elite status or even guest that potentially come back again. Iām not complaining here, just some of my suggestions. The room are new, nice and spacious, very clean. Nice TV channel selection, view was great. Bed are firm to the level that I like, they offer pillow menu as well. Had very good sleep for the 2 night. Breakfast was very basic. Thereās a very annoying flies flying around my table.. how did it come into the hotel, lol. Gym are small but there should be everything you need. The infinity pool are great! Very good view and very Instagrammable. Please visit the pool when you are here. The staff and friendly and nice. Would come back again to the hotel when Iām back in Melaka.
Tunjuk Lagi