Hotel berhampiran Crocodile Island, Malay

Pros-If you like to party and you are an extrovert type this hotel is definitely for you. Located in station 2, beachfront. You are near to dmall and also to other business establishments. Staff are also kind and approachable. The hotel is clean with airconditioner. With unlimited free water. The buffet dinner was delicious as well as the buffet breakfast. The room is a non smoking room which I like because I don't like the smell of cigarettes. Cons- There is no view in the terrace we got. The key to the door takes time to open. No rags and slippers for feet so you have to bring your own slippers. For the rag you can request to the front desk. Just prepare 2k per room per day for the deposit in which you can get after check out.

Where do I begin? I saw this hotel in Agoda but decided to directly book via their website. I paid for the whole fee specified in the website, that is, good for 3 people, and 1 kid aged 12 years old. The room says ”sleeps 4”. Upon arriving at the hotel, I was told that we need to pay an additional fee of 800 per day (X 4 days = 3,200) coz my son, 12 years old, is already considered an adult. I insisted that in the website, it asked for the age of my son and I put in 12 (see pic) under the ”children” category. One staff ”explained” to me condescendingly, as if I dont know what I'm talking about, that the website is wrong and that they're gonna tell the one who takes care of the website to update information so and so. In fact, this guy, didn't apologize for the fact that their website information and rate and the front desk rate are INCONSISTENT. Instead, he said that extra charges are given (if applicable) when guests arrive at the hotel: ”we tell them here at the hotel”. Why would you do that? If indeed my son is not considered a kid anymore, why wasn't the extra charge added to the website when I was about to pay for the bill online? Why would they charge it when we are already at the hotel? For a planner like me, I like to pay all hotel charges and plane charges prior to the trip so that I can budget and reserve my money for the food and other activities during the vacay. But then, they wouldn't give the key to the room unless I pay the extra charges first. Oh well. Also, the internet wasnt working for two days. The room phone wasn't working. Location: Quiet. Convenient since theres a mall attached to the hotel. General Mgr was accommodating. IT staff was efficient; he immediately checked the wifi connection when he came back from his leave. Housekeeping staff efficient and helpful.

This is a good hotel, I had a good experience. Offered a room right by the pool and quite near the restaurant where the breakfast buffet is located. The buffet is catered to a Korean palette so keep that in mind if you don’t like Korean food or want more of a western style breakfast. Also at the restaurant on a windy evening and a toddler at the table the waiter gave us napkins in a glass. It fell over and broke and the staff demanded we pay 75 pesos for the glass! It would be common sense not to give us the glass due to the weather and the fact we have an active toddler. VERY SCAMMY ! Needless to say I felt scammed. BE CAREFUL! I complained to the front desk and made a suggestion not to offer glasses to tables with similar situations but they didn’t seem to care at all. But they definitely cared about those 75 pesos! There was a roach in my shower but staff quickly took care of it.

For the first two days of our stay it was okay tho the people who welcomed us were not comforting as other front desk crew are but they were still nice. Once you entered the lobby it was kinda dead place, you know there are people but they are like robots. It’s kinda dead place for me. The crew at Kuya J’s were fighting over personal agendas and it was in the morning. Imagine having your breakfast and hearing those personal fights of the crews, you haven’t started your day and that’s what you hear. Also the restaurant is also stinky. It gives you the vibes of the Estero in Binondo. No joke you’ll lose your appetite smelling the area and unfortunately you have no choice because that’s where your complimentary breakfast served. Lastly, we chose azalea because of the kitchen this is technically our kitchen but some of our family were staying at henann and other hotels. And since the food was in the place some of us are going in to eat. My niece and nephew ate in our room and since it was a bit late they stayed and decided to sleep at the room. However the following events are very inconsiderate on the Azalea crews. While we were resting the guard knocked to the door with a bit escalated emotion. He told me that the phone was not ringing the front fest were calling us it might be hung or whatsoever, so I checked the phone and it was in good place then I phoned the front desk and asked why. The crew told us that we were five in the room and we were only allowed just 3. I understand the situation but I explained what’s on our behalf I told him that they were just staying because we have food here and so forth. However he told me that I’m going to pay for the extra guests who were still a children (tho still another person) but again children so I told him just wait I’ll contact my family in other hotels where they were staying so I can send them off there. While it was hard to contact them since its in the middle of the night. So I phoned the front desk again and told him to give us a little more time because of the situation in the other hotel. But instead of understanding the situation he was like “ma’am okay but in 10 mins they should be downstairs or else we’ll charge them” uhm okay okay again I understand tho be considerate they were children I know the policy but I think it’s situational that can be understood. Its like yes you have a policy but at the same time you should be human first I guess. But it brings me back to what I felt in the first days. The place feels dead because of the people whose hearts like a robot. So never again. You booked a hotel not just for the luxury but the ambiance the vibe that you feel inside the hotel but its useless if people who are running the business doesn’t have a heart like a human. There are a lot of hotel and resorts that are same rate as they have like henann, Hue, Lime, Altabriza the prices are not far from here but you should pick them rather than here a place where there’s no heart like a parents, si

This is where we stayed with the abrupt unreasonable cancellation by our national carrier last Dec22. People here were nice. I think the kindness they showed are sincere. I was referring to the front desk , restaurant staff and even the man who was like a security and help all in one. Rooms are basic. Nothing fancy except perhaps adorning the walls with quotes from famous individuals. Soap , shampoo, drinkable water are provided. Bath has hot and cold water. Small tv , of course, but with adequate channels. No wonder this is one of the back up hotels when flights go wrong in Caticlan.

Food was excellent; buffet had great variety. The hotel has very polite staff who were receptive to feedback. Special recognition to Jy, Marv, JP, Jean, Marcy, JR, Edel, Eena, Brian, Butch and Sheryl for going above and beyond -always with a smile. Though the facilities were on the small side and equipment a bit dated, the customer service and location were great.

I like hotel-hopping whenever I'm on vacation. My favorite ones so far are the ones in Siargao and bgc but Astoria Current here in Boracay is one of my favorites now because of the great ambiance and personnel. Vibes are everything. Aesthetic, music, and people make your vacation worth it and it's 100% worth it here. Thanks also to Kevin for being great and accommodating! 💛

The whole stay made to perfection down to the last dot, lots of reasons to recommend Savoy to everyone, I'll try to make it short: (Do note that this is in a perspective of an introvert) Location: The hotel is situated in Newcoast Boracay, a few minutes away from the center, perfect for people that wants a bit of privacy and an access to a private beach which is accessible for guests on Hotels around Newcoast. Facilities: Aesthetically pleasing lobbies, gym access, swimming pools, amazing restaurant, and quipped restrooms. Mind you ALL places are clean, and has a great smell that's good on the nose. An available refresher on the reception area was a great idea, and y'all always have towels available to use for guests swimming in the pool. Just plain perfect! Room: We booked a Deluxe with 2 Single beds, everything was so clean! Working bidets, soft linens and pillows, a fast Wifi which is something I'd need if I will stay long while able to connect for work purposes. Working cold and hot shower, bidet, and has bathrobes and towels available! Again perfect! Transpo: Let me make this as a separate note as travel to Newcoast takes 20-30 mins, which is very far from Dmall, and expensive to rent an E-trike everytime we go around the island. Savoy's scheduled shuttle service was a great touch, specially to us who DIY'ed our way to Boracay. Our first day and we waited at Jollibee, hoping to be allowed to hop in on the bus even if were still about to check in. Kudos to Kuya driver that was more than happy to take us to the Hotel. (I didn't include the option van to the private beach cause we preferred to walk) Customer service: Now the last part and the crucial one at that, specially as a Supervisor working in a Customer service (Call Center), my expectations are high, and specific. I didn't expect y'all be working THAT hard. From the drivers, the front desk ladies who were very responsive and very welcomy and knowledgeable, those people working at the restaurant making every table spotless and preparing the meals, the guys that I believe is the life guard that oversees the pools, the securities around. Grabe kayo, I wish that all other hotel's follows the way y'all interact with your guests. out of 10, I'll give you guys 1000 for the rating. We wished we could stay longer, it feels amazing staying in Savoy, and we will definitely go back soon!

Highly recommended. Staffs were very polite and helpful. Everyday room cleaning and free amenities. Free breakfast everyday and beach front. Will surely book this place again.

A Memorable Stay at Henann Park Resort ⭐⭐⭐⭐⭐ I recently had the pleasure of staying at Henann Park Resort and I must say it was an exceptional experience. From the impeccable service to the pristine rooms and delicious breakfast, every aspect of my stay exceeded my expectations. Let's start with the service. The staff at Henann Park Resort were incredibly friendly, attentive, and went above and beyond to ensure that my every need was met. A special thanks to Carlo, who made our stay truly remarkable. He was always there with a warm smile, ready to assist us with any request. Carlo's attention to detail and genuine care made us feel right at home throughout our entire stay. His knowledge of the local area and recommendations for activities and dining options were invaluable. The rooms at Henann Park Resort were nothing short of luxurious. They were spacious, comfortable, and meticulously clean. The beds were incredibly comfortable, ensuring a restful night's sleep. I was also impressed by the modern amenities provided, including a flat-screen TV, a well-stocked minibar, and complimentary Wi-Fi. The breakfast at Henann Park Resort was a delightful culinary experience. The variety of options available was extensive, catering to all tastes and dietary preferences. The buffet spread featured a wide array of fresh fruits, pastries, cereals, hot dishes, and made-to-order omelets. The quality of the food was exceptional, with everything being well-prepared and delicious. The attentive staff ensured that the breakfast service was efficient and enjoyable. I highly recommend Henann Park Resort to anyone seeking a memorable hotel experience. The exceptional service, impeccably clean rooms, and delectable breakfast options make it a standout choice. Whether you're traveling for business or leisure, Henann Park Resort offers a perfect blend of comfort and hospitality. Thank you, Henann Park Resort, for a truly remarkable stay. I will definitely be returning on my next visit to the area.