Hotel berhampiran Malgrat de Mar, Malgrat De Mar

rooms- very decent for a 3 star hotel, better than expected and better than reviews say. modern bathroom and aircon. stayed on the 8th floor so could not hear the disco club next to hotel. food- average for a 3 star. overcooked eggs and cold beans, pancakes and cereals fine. staff friendly and polite no issues. pool quite small and overcrowded. struggle to get sunbed unless first one down. only downside was this was a prime spot where carers bring disabled people. might sound harsh and not really an issue but we had 20+ disabled people at the hotel screaming and hitting themselves in the face. not really what you want to hear or see when you’ve come for a break in the sun. overall the reviews are harsh. not bad hotel to stay in for a cheap break away. i would probably stay in lloret de mar next time which is 30 mins 30euro taxi away. beach very close , train station 20 min walk.

When we 1st arrived the drop off point was great just outside of the hotel it is approx an hour and 10 minutes on the coach. My room had two single beds pushed together so you could get down the sides to get in. The bed had plastic cover under the sheet it drove me nuts as it needed straightening out everytime you turned over. TV up above wardrobe on a bracket very small and only had 1 English channel BBC news, watched it whilst getting ready for dinner. I had a balcony, it faced the balconies opposite but I did get sunshine in the afternoon early evening which was lovely. You could not use the pool area before 10 a.m and as this is the hotels only outside space it was frustrating. The building has 4 or 5 floors so a lot of guests, so to find there is only room for 25 sun beds 12 chairs and 3 small tables in the pool area was never going to please most of their guests, Very little space between them and edge of pool . I had my own pool towel although they show photo of towels by the pool. The activity area is a hall with seating, meant to be used for activities but basically used as a walk through from reception to the bar. The bar had a window opening onto the pool area this was the All inclusive ”Snack bar,” i was offered sandwiches in a cardboard box I asked if we had pizza they said yes 8 euro so not much of a snack bar. The ”Cafe” was a coffee machine on a table in the hall. Someone mentioned the beach is opposite the hotel giving the impression you can see it, it is only a few minutes away but to get to the beach you need to cross the road under the train subway and then go down between the buildings to arrive at a lovely sandy beach, hiring 2 chairs and an umbrella is 21 euros. Food was very much the same every day with additional bit of chicken or fish added but there is something for everyone as there are loads of restaurants near by. Restaurant open anything from 5 to 15 minutes late every day, so recommend go down a few minutes late so you are not queued on the stairway going down to the restaurant and across the hall each meal time. As i was leaving the hotel very early I asked for a wake up call at 5 a.m they set the call for 4 a.m, not impressed. As I was inclusive they were going to leave me a breakfast bag but that didn't happen either. Staff were nice and polite.

We were a little confused on arrival as we’d been informed that the hotel was located on the beach, but hey ho it wasn’t far too walk. We had 2 suites with 3 adults in each. The guy on reception was lovely , one of the best I’ve encountered,and I’ve stayed in many hotels worldwide. I wish I’d taken his name to give him a special mention but we never saw him again. The rooms are spacious but tired. I struggled stepping over the side of the bath into the shower as there is nothing to hold onto. The sink backed up in the kitchen after rinsing a cup but was quickly sorted by the maid. There are no cups or utensils in the room so even after hiring a kettle we had to go out and purchase cups to allow us to sit and have a coffee at night or morning when the restaurant/bar was closed. There are no views , all rooms look out onto other hotels so expect music / noise until the early hours. The hotel claims to be 4 star but it’s more like a 2. We stayed all inclusive, the food was dire. Cold and insipid, the best thing we ate during our entire stay was the onion soup if you put plenty of seasoning in. Breakfast looked like it had been cooked the night before then stuck under the hot plates to warm up. Thankfully you could make your own toast. The young girl who did the entertainment at night was wasted in the hotel. She had an amazing singing voice and was so full of fun. The young waiter/ glass collector was also lovely , we had such a laugh with these 2. The bar staff looked like they couldn’t be bothered to be there. Very limited choice at the bar, which they blamed on winding down for end of season which didn’t help the 6 of us. The barman in the restaurant should have been upstairs in the bar because he was fab. The pool is tiny with very few sun beds, there is a sun terrace but as you have to go all the way from floor 7 to 0 to get a drink ( pool bar only open mid season ) we decided to go to the beach everyday. You have to book your sun loungers at the hotel before heading off. It’s only a short walk but as a train line runs through the resort you need to be able to negotiate steps in the underpass. Not very good for anyone with limited mobility. There is a free bus ( but only mid season ). We had booked breakfast on the morning of our departure due to having a diabetic in our party. Our taxi driver called to say he would be collecting us earlier than planned, I nipped to reception to ask if it would be possible just to have one croissant in order that they could take their insulin. You’d think I’d asked for the world. The receptionist Maria tried to inform me that there would be no one in the kitchens even though the restaurant opened in 30 minutes. She was rude and abrupt stating we should have booked a takeaway breakfast. As we didn’t know the taxi driver would be altering the time why would we ? I even offered to nip downstairs and grab her one myself but she wasn’t having any of it. Eventually a breakfast bag was delivered to reception before

Pay attention guys! This is the first time that something like this happend to me. Very bad experience. Basically I paid for a sea view room. During the check in they said that the room I paid for was not available. And Mrs Amira (big liar) at the reception told me to trust her that hey would me pay back money. I spent one night there and than I asked for refounding but they didn't accept. I leave the hotel because I was really disgusted about the experience and they stole 450 euros from my credit card. Just a lot of excuses to not pay me back. I hope this review will help other tourists to not fall in my same mistake! If I have to go into details: room was very poor and dirty. The view is on train station (you hear the train passing all the time) and from hotel website it seems that the beach is really near the hotel but in truth you have to walk more than 10 minutes because of train station you have to do a large turn around. Absolutely not serious hotel at all. Liars!

OMG I saw these negative reviews few days before my holiday and I tried changing hotels but it was too late, I was prepared for the worst but to my greatest surprise I was wowed positively! Went from london with 3 kids and we had an amazing time! The front pool by the entrance looked more busy than the other one , the food was amazing , lots of variety , the staff were nice and helpful , rooms cleaned daily , slept in 507 and I didn’t hear noises from Next rooms like other reviews , it was amazing ! Daily entertainment downstairs , supermarket nearby , beach walking distance , McDonald’s Burger King walking distance ! This hotel doesn’t deserve all the negative comments sincerely !

mixed feelings on this one, you get what you expect from a 3 star hotel rooms - the rooms are small but fairly comfy and it gets the job done, shower could be a hit and miss, flooded bathroom on first day but after that no other problems. walls are VERYYY thin, very annoying when surrounded by teens as they just shout and play very loud music all night, but u can phone reception and security will come if needed. security is very nice, especially carlos! he is very sweet if you get the chance to meet him staff - reception staff is meh some can be quite rude and dismissive when you ask a simple question, but the bar and restaurant staff are very friendly! food - food again is a hit or miss, some days the food is very good (especially breakfast) but you may struggle if you are a picky eater, but they always have pasta and sauce/pizza. the desserts are very nice. all inclusive - all invclusive is decent, first day did have a bit of a struggle as they charged us for drinks without mentioning we had to put a deposit on a reusable cup even when asked multiple times and there is a list of drinks that are included in the all invlusive that we werent showed. all invlusive starts at 10am and ends at 11pm entertainment - entertainment is probably the worst part of the resort, they only have the ‘entertainment’ 4 nights a week, and when they do its just a ‘dj’ and you can only fully hear the music inside the bar so if u sit outside it does get a little boring, no childrens entertainment at all, theres no music during the day anywhere in the hotel so i recommend bringing a speaker. there is also a tiny tiny tiny area to dance in the bar. pool - the best part of this holiday was the pool, although they could put more sunbeds out as there are definitely not enough for the amount of people in the hotel. the water is nice and cool compared to the heat and is in the sun for most of the day so your not freezing in the water. there is a little kids pool connected to the main one. location - only a 10 min walk from the beach which is nice, wlthough the walk back is mostly uphill so bring a lot of water and a fan or it is basically torture, the main town is only 15/20 min walk away and it has a lot of good shops and food places, but does get very busy at the end of the day because of all of the bars and nightclubs! overall - wouldnt reccomend for a family and i personally wouldnt come back, but it was still decent for a budget hotel and bringing a friend did make it better as we made it fun. definitely made a lot of good memories!