Hotel berhampiran Team Canales, Managua

還不錯，價錢也可以。服務也很好。

I had a wonderful time in Nicaragua. I was upgraded for some reason to a private room instead of my dorm style room. The hotel is very clean and I had comfortable pillows and bed. It was such a luxury (I am a backpacker) to have soft towels and sheets. The location is very close to grab things to eat, a convenient store, and ATM. The restaurant at the hotel was great too. I was able to hire a private car from there to see Ometepe, Granada, Leon, and San Juan de Sur, one place a day. I even stayed at their sister hotel in San Juan. Gerald was my private hire driver. He was great. So professional, respectful, good company and I felt very safe while driving and all of our places visited. Carlos and Allison run things and I was super happy they helped me have a great and memorable experience all over Nicaragua. 100% recommend

The facilities are nice BUT they are lacking good service, It’s just just not there. Let me tell you from the beginning this place is NOT LGBTQ friendly, I spent a night here with my partner and the staff was very rude and kept looking at us in a very judgmental way, nobody gave us that welcoming feeling you expect from a place where you visit for the first time specially if you’re paying for the service and expect great things. From the beginning there were many issues. As a 5-star Hotels Forbes Trainer I can tell you they need to fix many things 1. The front desk staff is NOT KNOWLEDGEABLE about packages and what’s included in the price I booked my reservation online and never received any confirmations nor any details via email, I had to call the hotel and ask for them to process the reservation. Again the front desk lady knew nothing about it and had me call Marjorie? For more details. 2. They did not give me any details about breakfast when checking in and we missed it. The front desk Lady was rude and dismissive she did not provide any details about the services and where to find stuff around the hotel. 3. They did not give us the welcome cocktail 4. I asked for a different wine than the one included in the package and even though they couldn’t change it for free, they still did not offer me another option even as an extra cost, which I would’ve pay for if offered 5. During dinner, the server was so worried about 2 men enjoying their romantic package that she messed up my order and brought the wrong plate (never apologized for it) 6. The servers at Azul are rude and just not welcoming. Customer Service it’s just not present, it’s just plain rude and horrible service. In the end they have the facilities and they’re nice but they’re lacking great staff and great service. NOT recommended at all specially if you’re local, if I ever come back it might be just because of the American set up they have in most of the facilities but not because I was happy during my stay.

Hotel is beautiful, spacious, convenient, and clean. I arrived two hours before check-in due to other scheduling needs. Every other hotel, if I arrive early, the room is either ready and I can have it right away, OR the room is not ready and the hotel asks me to come back at check in time. I cheerfully go along with whatever the hotel needs. THIS hotel was different. My room was ready, two hours before check in. Hotel said I could have my room right away, for an additional $33 fee. What? I know it's prior to check in and I am not entitled to have the room early. But if the room IS cleaned and ready, EVERY OTHER hotel lets me have it. No other hotel tried to charge a fee when there is nothing else to be done to get the room ready. I was really disappointed at InterContinental's attempt to wring a few extra bucks from me. The hotel was within its rights, but NO OTHER HOTEL has ever tried to gouge me like this.

everything good but noise of poolside wedding party is too.huge.that disturbed all tenants. can you put a little control to the volume. it makes the hotel like disco and inside the room and dining facilities and in lobby we are hear the beats from the pool!!

This hotel is quite dated and it was disappointing to see that the hotel wanted to charge guests for water in the room. Also, the sink and bathroom in the room were not properly maintained. However, the breakfast was good.