Sightseer15482820569
10 April 2024
In my opinion, Premier Inns always represent value for money providing you reserve a room in advance at the right price. The rooms are always clean and tidy and the buffet breakfasts are excellent. Nevertheless, on this occasion, there were a couple of issues: If you are staying for more than one night you have to request at reception that your room is cleaned during your stay. This we duly did but it didn’t happen. In fairness to the young lady on reception she accepted responsibility for not passing on our request to housekeeping. The second issue occurred at breakfast. Although the restaurant has a plate warmer the plates were stacked far above the recessed heater and, as a consequence, were cold. Hot food on a cold plate is not ideal and I therefore requested a warm plate from the kitchen. A member of staff, ‘Peter’ was most obliging but on our third day Peter was not around and a request was made to ‘Katie’ instead. Katie’s body language clearly reflected her disdain at my request but, nevertheless, she took a plate into the kitchen. A little while later she emerged, holding the plate with a folded tea towel. She handed me the plate which I had to put down immediately. The plate was scorching hot and my fingers were severely burned. Katie walked away laughing…
Terjemah