Hotel berhampiran Manchester Airport Station, Manchester

I just HAD to write a review on my stay here. Well... this was my 3rd hotel in 4 nights of travelling. It was also the cheapest one, and the only one I was kind of dreading! Oh how wrong could I have been! From the moment I entered, the receptionist was so friendly and helpful. Welcoming, kind and professional. I asked if there was any fridge I could use to store some food items I was travelling with and they kindly put these in the staff area for me overnight. Could not do enough to help. The hotel feels more like a modern new hostel than a hotel. The vibe in the communal area felt very much like a classy hostel. It was warm, friendly and welcoming. Free unlimited tea and coffee down there was great. Breakfast was only continental, which I hadn't realised. Lovely pastries, but a shame no hot food was served. Rooms are very small, as I had expected, but functional, Plenty of charging sockets, good hot shower with amenities. As I arrived into the station at terminal 1, and was flying from terminal 1 the next day it is quite a walk with heavy bags. There is no shuttle bus or alternative way to get to terminal 1 from here, only the skylink. This would have been fine, but the moving escalators on the skylink were switched off. When I asked the hotel staff about this, they said they have not been working for months. I don't know why this is, but it would have made moving to/from the hotel a lot easier so it was a shame. Overall a very good and unexpected stay. For the price, I would stay again. Thanks to all the staff for such a pleasant welcome.

Hotel is conveniently located near Manchester airport, but if you are checking in late, traveling with a couple of suitcases, you may want to read on. We called the hotel from Brussels airport to get a basic sense of where to expect the hotel shuttle for pick up; we were told by the reception staff / operator, that one has to make the reservation online and the last pickup was at 10:00. We asked if she could make the reservation since I was already on the phone with her, but she explained it was an outsourced party and we had to do it. Our flight had a scheduled arrival at 09:30, so decided to make the shuttle booking. It was not easy to find a link on their website. Called them again to ask them where I could make the online reservation and was told one just has to cut across the street and the hotel was right there. Which we did. Luckily we had a small carryon with wheels each and it was not raining at that time, although the roads were wet from a recent rain shower. Hotel was functional. Clean/nice. IF you are arriving late, with the elderly or with a couple of large suitcases, please keep this in mind. Also call to understand the hours of operation for the shuttle service. It’s England, so having an umbrella handy is always useful. (As of mid March 2023).

Lokasi agak menyusahkan, jika tiada kereta persendirian, biasanya mengambil masa sejam untuk ke destinasi, melainkan Sale atau Altrincham. Hanya 20 minit wifi percuma setiap hari, sangat bermakna. Sangat sedikit restoran berdekatan, tetapi kedai serbaneka dengan 8 minit berjalan kaki boleh membantu. Kebersihan & kekemasan bilik hampir tidak ok. Sarapan pagi tidak buruk walaupun.

Booked to stay before a 6am flight. Room was very comfortable. Decent coffee from the tassimo machine and I was able to attach my Nintendo switch to the TV with the convenient wall mounted input

Booked this hotel as there was a train strike the day of my flight. Also it's right next to the airport and slightly cheaper than Radissons inside the airport. However, there were no signs from the train station for the hotel. I ended walking around roundabouts I'm not supposed to be on! Turned out I should have walked inside the airport to get out nearer the hotel. Bit of a queue at check in, but ok otherwise. Room was comfy, with a settee. The coffee cups seem to leak- both of them! Would appear to be the material the cups were made of. Big soft towels were a delight. Separate bottles on the wall for shower gel, shampoo, conditioner. Good shower, options of normal and rain shower in a big shower area. Check out was easy, I didn't pay for breakfast. I did a short run in the morning around the hotel car park! Needs must... Overall, I would recommend it, as long as you know how to walk to the hotel from the airport safely! I would recommend the hotel liaise with the airport about signage. If there were signs and I missed it, then they need to be prominent, including detailed directions on the website.

All the staff we encountered were very professional, very organised and friendly too, perfect. The food at dinner was variable. Scampi and chips perfect but the pie and chips ordered came not as ordered but was then changed. The pie was very hard and the gravy served separately was cold. Not pleasant at all. Breakfast however was excellent, five stars. We booked a twin but got a king sized bed and a sofa bed already made up. After remaking the bed, the duvet was just not put in correctly, the duvet cover had a stain on it which was a little concerning. The sofa bed was not fit for purpose except for perhaps a small child. A double bed but about 6cm deep with the springs right on the surface. We couldn’t use it, just hand pressure was enough to feel you would fall through and neither of us are over 11 stone! The shower cubicle almost filled up to over flowing the lip and was very very slippery, a mat was provided thank goodness but it felt unsafe. Window vent was broken so that also gave us a problem. Great staff, awesome breakfast but maintainence maybe needs work and if you book a twin room be prepared to have to share a bed anyway!

I've stayed here before when it was a lot better. Nowadays the outside of the building is in desperate need of decorating, with paint flaking off the walls. First thing that went wrong was the booking from Trip.com somehow became lost in the system despite us have received an acknowledgement number from the hotel. Next, the sink did not hold water because the rubber seal in the plug was worn out. The bathroom has no windows and the fan did not work so smells linger. On the second day the hot water tap in the sink stopped flowing - no water, neither hot nor cold. They readily fixed that for us when we complained, but we decided not to risk showering for our stay in case the water failed again. The TV remote did not turn the TV on - I found that there was a switch on the TV we could use to turn it on and off, so we used that instead and the remote fortunately worked for everything else needed on the TV. On the last morning my wife wanted to use the hairdryer and found it did not work - upon checking, I found that the wire had been pulled right out of the switch. We never found the bar. Lastly - the breakfasts. The Friday and Saturday meals were very good, but the Sunday breakfast was served by a different staff member who was quite parsimonious. My wife and I both ordered the full English breakfast, but what we got on the Sunday was one breakfast shared between two plates. Two rashers of bacon were simply cut in two, with my wife getting the meaty end of the two rashers and I getting the fatty end. There was one egg each - not two - and the scrambled eggs we ordered were merely stirred to break the yolk rather than properly scrambled. The portion of beans was minimal, not even a child's portion. We saw another diner having the same treatment and he was not pleased either. The room was a bit too warm for us but we could not find any way of adjusting the temperature. On the plus side, the bed was nice and firm. Reception staff were not always easy to get hold of or we would have passed all our complaints on to them as we came across them, but we had lots to do and did not want to waste our time. It's a shame, because it is the best hotel for us location-wise, but we won't be going back.

No air con, no 2 bottles of water as they’re advertised. Another than that was brilliant

I stayed 3 nights. Our family room was on 3/F. It was big and clean but the bathroom really needs a renovation, because the water pressure of the shower was very low. Our shower time was 3 times more than usual. It would be better to have more hooks/racks in the bathroom. There was no place to put my clothes. There was no bottle water on the first day but there were 2 on the second day and none on the third day… It was strange that the key cards needed a reset every day without a reason…

The room, services & breakfast were magnificent. Staffs were absolutely brilliant & very helpful. My entire experience was resplendent. I would gladly recommend this splendacious hotel to anyone.