Hotel berhampiran Star Mandalay Smart Mart, Mandalay

The hotel bar offers a pleasant atmosphere with cozy seating and friendly staff. However, my recent experience with the pricing of their Nescafé coffee left me perplexed. I was charged an exorbitant $5.54 for just two cups of Nescafé, which seemed quite unusual for a standard coffee selection. While I do not seek a refund or an apology, I believe it's essential to suggest to the hotel officials to reassess their pricing strategy for beverages like Nescafé coffee. Such overcharging might deter customers from enjoying their time at the bar and could potentially lead to negative reviews. Apart from this concern, the hotel bar is well-designed and has a great ambiance. I encourage the management to focus on providing fair pricing, which would enhance the overall experience for their guests.

The superior room is small but enough to live in. All amenities and facilities are just fine but one small thing, no provide breakfast but there are many restaurant around the hotel. The bath room with magic mirror is very nice and impressive. I sure to come back and stay in this hotel.

Отель солидный, но старый, местами уставший. Персонал очень хороший, делает всё, что может. Бассейн пригодный для купания, завтраки разнообразные, ресторан на уровне. В номере не шумно. Старое постельное бельё и окна не мешало бы помыть. В целом годный отель, особенно по бирманским стандартам.

Hôtel sympathique mais un peu vieillot au niveau des installations. Climatisation très bruyante dans la chambre qui était vraiment grande. Personnel souriant et prêt à vous rendre service. Piscine intérieure vieillotte, à vraiment déconseillé. J'ai eu la mauvaise idée de faire appel au service de buanderie. Le service rapide est vraiment top mais en tant qu'étranger le prix compté en dollars est 3 fois plus cher que pour les locaux. De plus lorsque j'ai voulu payer en monnaie locale, Le taux de change a été augmenté d'un tiers ! Bref si je n'avais pas râlé immédiatement j'aurais payé près de 35 US Dollars au lieu de 27 US Dollars pour 6 caleçons, 5 T-shirts, 6 paires de chaussettes, un jean et 2 chemisettes. Petit déjeuner bien avec fruits frais et excellents yaourts. Restaurant avec un large choix et pas trop cher.

Checking in Everyone seems to be busy for nothing or as they pretend to be for such a small boutique property. The stuffs were not tech-savy and; uncertain of how to approach about a good warm welcome. Didn't offered me the welcome drink, with an excuse that they don't have it anymore. F&B Horrible and atrocious f&b team, made me wait there for I hour with no attendance for service nor even greeting or directing me to a seat, stuffs were busy attending other inconsequential guest whom they were preoccupied cajolin! and fawning over whom they assume to be affuent and wealthy. Definitely there's a double standard for service, thee only give good service to whom they perceive worthy. The bar opens at 4 but there were no staffs at 6, was willing to spend my money since I was on holiday mood , only to be ruined by disservice of ineptitude when they cant offer dot of the readily available menu. Customer Relation management I stormed up to complain about the terrible service, FOM made the horrible mistake by following up with a free drink and BBQ , thinking I would want services for free, they couldn't guarantee that mistake would not happen again anc straight away compansate someone with a condescending approach, i dont want their money. I had to eat outside for a better service and to ensure that I would not be mortified by little details. No transport was provided for the inconvenience of eating outside , for the better service that they cant guarantee. Management team started knowing on my door incessantly to the point that I was stressed out, all other department came and apologized except for the f&b team I'm a travel vloger with more than 2000 reviews for travel video on Youtube for an eminent company, been frequenting to hotels like Marriott Ritz Carlton, four season, Hilton , Wyndham, shangri-la and the accor group (sofitel , Novotel, swissotel) never was i disrespected with such insolence. They never arrange for my subsequent stay when I say I will be moving out without staying them for the night , I had to make my own reservation at a better hotel where I will be happy spending my money, no transport no compensation or whatsoever! The reason people chose boutique hotel over 5 star is because we think we might get a fast and efficient service with the warmth oftogetherness in a small hotel. But no this hotel proves everything wrong, they are not of world standard and wil never be. I ,conisseur of hospitality, am against this type of establishment flouting standard and I will keep on writing reviews for the awareness of other people. I have repute on other sites like agoda and booking.com and will be review them for good, please avoid this hotel at all cost. They will take you money only to put u in misery

I only stayed 1 night at this hotel but it’s absolutely wonderful. Unlike most hotels in SE Asia the beds here are so comfortable and not rock hard. The shower was great, the water is hot and the pressure is perfect. Breakfast is 5/5 because there’s such a wonderful variety. They had fresh pastries and an actual omelette station. Another highlight of this hotel is the rooftop. There’s an infinity pool and a bar. It was nice to NOT have to scream across the table to chat with my fiancé because the atmosphere/ambiance is perfect. Nice light music and a very chill place to be. I highly recommend this hotel.

Nice hotel with atm available inside hotel also the only one I can withdraw cash during my time there. Beautiful breakfast is extra point